Beautiful Hotel in a great location. The room was spacious, clean and had a great view. Despise hotels that do not offer free Wi-fi especially ones that would be considered to be in the expensive side of the spectrum.
Desk staff was incredible. We opted for the Parlor Room for the same price as a standard and highly recommend it. Beware the $32 daily self parking though...That is ridiculous on top of a $40 resort fee.
Stuck in Nashville due to a storm. Staff we great! Food was pretty good.
The hotel is great! The only thing it doesn't have is internet and television, but the bed and cleanliness are excellent
I love how friendly and helpful the front desk was. I needed to check in a day early and they made it easy to do so.
Hotel was very nice and clean. Staff was very friendly. Bed was very comfortable and breakfast was excellent. Location was great and was within 10-15 minutes of everything we wanted to see. Spa was also a great plus. Will definitely stay again.
Stayed at the hotel during the ice/snowstorm in February 2021. Very quiet, clean hotel. Not happy with the fact that you have to pay for parking at the hotel you are staying at is ridiculous to me, especially when the hotel is not in a high traffic area where parking would be an issue.
Close to Medical Center and manu nearby restaurants. Easy to get to from the highway. Parking fee a bit high. Breakfast offering at $12.99 per person was ok or terrific deoending on how much you can eat in one sitting. Good coffee.
Nicely updated and modern rooms. Staff was very friendly and quick to help.
Only negative was breakfast. Eggs were horrible & tasted Fake.
We enjoyed our stay at the Franklin, TN Residence Inn very much. It was very comfortable and convenient. Even with the coronavirus pandemic still looming on the horizon, we were able to get away for a very nice, quite weekend to celebrate our 40th wedding anniversary.
The Hutton staff made our trip for our wedding incredibly memorable. Everything was perfect!
the place was great and the staff was amazing in helping us with everything as little as getting a cab lined up early am on departure day-- wonderful place! was there in Jan and Feb--coming back in May---
We enjoyed the room overall but we did not receive the room that was advertised online. We also had to switch rooms in the beginning because there was a white residue on the couch. The second room was better.
I just want to say the front desk staff were so kind and gracious to me. I was afraid that I was going to be stuck in TN and not get home because of the storm, the staff worked with me to extend my stay. I received help from the staff to help move my car when it was stuck in the snow. They really ...
Excellent service. Manager very helpful and nice. 👏
Nice property but was located in older building this stay. It needs a bit of renovation. Newer buildings very nice.
I liked the layout of the room and everything about my stay. Very good. Staff courtesy and helpfulness. Room cleanliness. All good.
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