Vacations Close To Mililani Farmers' Market

Everything

We arrived early and got checked in right away. But the room was very hot and we left all day and came back and it was still hot and then we had bugs in our luggage and around the room. Called front desk and the a/c was not working and leaking! So they moved us to a new room. The air was a lot better.

The place is good enough to stay if you’re only going to stay in Waikiki. Its close to everything you want to do. The bummer thing that I didn’t like is that the place is not service everyday for cleaning and also the front desk didn’t quite gave me a smooth check in.

Our balcony was HUGE and overlooked the pool. We had 6 adults, and the pullout couch was actually comfortable! I do wish we'd had a second bathroom though.

Lig

Our stay was extremely frustrating, especially traveling with two young children. During our stay, the hotel lost electricity, and we ended up waiting over an hour just to get an elevator. Trying to manage luggage and two kids in that situation was incredibly difficult and stressful. When we finally got access to the luggage bins and started putting our luggage in them, the workers told us that we should have never done that. If guests aren’t supposed to use the bins or handle their luggage that way during an outage, there should have been clear communication and staff assistance available—especially when families are already struggling to navigate the hotel without power. I understand that power outages can happen and may be outside of the hotel’s control, but the way the situation was handled and the lack of communication from staff made an already difficult situation much worse. Traveling with children is stressful enough without being left waiting for over an hour and then being reprimanded for trying to manage our own luggage. I expected much better communication, assistance, and customer service from a hotel in Hawaii.

It was great