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a&o Manchester City Centre

3.0 star property
Travelers can recharge at the sauna and steam room or enjoy the arcade room after exploring Manchester's central attractions, just steps from Canal Street

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Photo gallery for a&o Manchester City Centre

Serves breakfast, lunch, and dinner - a&o Manchester City Centre (Manchester)
Lobby sitting area - a&o Manchester City Centre (Manchester)
Shower, eco-friendly toiletries, hair dryer, towels - a&o Manchester City Centre (Manchester)
Exterior - a&o Manchester City Centre (Manchester)
1 bedroom, in-room safe, desk, blackout drapes - a&o Manchester City Centre (Manchester)
Novotel Manchester Centre offers modern comfort in the city's heart. Guests can relax in the sauna, steam room, play in the arcade/game room, or work out at the gym. The hotel serves international cuisine and is near Manchester Palace Theatre with helpful staff on hand.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Twin Room

7.0 out of 10
Good
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room Single Use

1 bedroom, in-room safe, desk, blackout drapes

Twin Room Single Use

  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room

Double Room | 1 bedroom, in-room safe, desk, blackout drapes

Double Room

7.4 out of 10
Good
(20 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

1 bedroom, in-room safe, desk, blackout drapes

Quadruple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Family Room

1 bedroom, in-room safe, desk, blackout drapes

Family Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

About the neighborhood

Located in Manchester City Centre, a neighborhood in Manchester, a&o Manchester City Centre is near a metro station. Manchester Opera House and O2 Apollo Manchester are cultural highlights, and travelers looking to shop may want to visit Canal Street and Trafford Centre. Looking to enjoy an event or a game? See what's going on at Old Trafford or AO Arena. Guests love the hotel's central location. Visit our Manchester travel guide
Map
21 Dickinson Street, Manchester, England, M1 4LX

What's nearby

  • View from the footpath along Rochdale canal in the Castlefield area in the center of Manchester, England towards a historic steel railway bridge
    Canal Street
    3 min walk - 0.2 miles
  • View of Manchester Central Convention Complex and Peterloo Massacre Monument, Manchester, Lancashire, England
    Manchester Central Convention Complex
    4 min walk - 0.3 miles
  • AYYMHN Palace Theatre. Manchester, Greater Manchester, United Kingdom.
    Manchester Palace Theatre
    4 min walk - 0.3 miles
  • Fountains at Piccadilly garden in Manchester city center, England.
    Piccadilly Gardens
    6 min walk - 0.3 miles
  • www.alamy.com
    Deansgate
    7 min walk - 0.4 miles

Getting around

  • St Peters Square Station
    4 min walk
  • Manchester Manchester Oxford Road Station
    5 min walk
  • Manchester Airport (MAN)
    22 min drive

Restaurants

  • McDonald's
    2 min walk
  • The Paramount (Wetherspoon)
    1 min walk
  • Black Sheep Coffee
    2 min walk
  • The Circus Tavern
    2 min walk
  • The Old Monkey
    2 min walk

About this property

a&o Manchester City Centre

Family-friendly hotel near Canal Street
Near Manchester Central Convention Complex and Piccadilly Gardens, a&o Manchester City Centre provides a coffee shop/cafe, a bar, and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a foosball table, and a gift shop
  • An elevator, a 24-hour front desk, and a banquet hall
  • Multilingual staff, a computer station, and smoke-free premises
  • Guest reviews say great things about the central location and helpful staff
Room features
All 164 rooms feature comforts such as free WiFi and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and tubs or showers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Breakfast Room

Things to do

  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • Elevator

More

  • Banquet hall
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 13 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Pet fee: GBP 13 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Manchester Centre
Novotel Manchester Centre
Accor Manchester Centre
Manchester Novotel
Novotel Manchester Centre Hotel Manchester
Novotel Manchester Centre Hotel
Novotel Manchester Manchester
Novotel Manchester Centre Hotel
Novotel Manchester Centre Manchester
Novotel Manchester Centre Hotel Manchester

Frequently asked questions

Is a&o Manchester City Centre pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of GBP 13 per pet, per night. Service animals are exempt from fees.

What time is check-in at a&o Manchester City Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at a&o Manchester City Centre?

Check-out is at 10:00 AM.

Where is a&o Manchester City Centre located?

Located in the center of Manchester, this family-friendly hotel is within a 5-minute walk of Manchester Art Gallery and Canal Street. Piccadilly Gardens and Manchester Opera House are also within 10 minutes. St Peters Square Station is only a 4-minute walk and Mosley Street Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

a&o Manchester City Centre Reviews

8.4

Very Good

8.6

Cleanliness

9.8

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 496 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were friendly and helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location and a lovely bar area
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Jana

Liked: Staff & service
Small rooms and bed was comfy, the carpets could do with a deep clean or even removing completely; given that it is a pet-friendly hotel, I’d suggest the latter. Besides that, the hotel is comfortable and well located. Cheap and cheerful and dog-friendly.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ed

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and had what We needed check in over complicated but staff nice. Location great for what We needed. Breakfast menu was limited and only luke warm on first day.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Yasmine

Liked: Cleanliness
Disliked: Amenities
It was a quiet and comfortable bed for the night after a long day and travel. Very basic and clean (if you discount the pair of trousers left between the beds by a former guest).
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean place, and the staff are polite. For me was 1 slight issue, needing to book in online, via phone, when i was already at the reception desk.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

sophie

Liked: Amenities
Disliked: Cleanliness
Cleaning in the rooms was only surface-level. The chair in the room has a previous guest's spillage. The curtains were dirty, and the bed sheet had holes in it. The location was ideal.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Amenities
A good price, friendly and helpful staff. There was also live music in the bar Friday night with comfortable surroundings/seating. However, no kettle for tea/coffee in room and limited options for breakfast.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Clean room, yummy breakfast, good location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room has separate toilet and bathrooms as well as a fridge. Ideal
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Geoffrey

Liked: Cleanliness, staff & service, amenities
Good location,spacious ckean modern room. Helpful staff on check in. Unfortunately i stopped in room 111 house 1, the window wouldnt close securley. Large window was left open when i arrived in my designated room. I reported to the check in desk. No sleep from the outside noise and also fire alarm going off at 3am.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Bex

Hotel wasnt too bad. Good location. Bar area is pleasnt. Checking in was slow and long winded needed id and had to fill in details online again dispite filling details to book online intially. Had alot easier and smoother checks in at better hotels Bathroom smelt of bad drains when you run water. Going into the bathroom was like entering a toilet cubicle on a train Bed was not the best pillows were terrible. Had a uncomfortable sleep ended up leaving in the early hours to go home as we couldnt sleep and our neck was killing . Even with an extra pillow. Wouldnt return.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Room are new and clean, Staff are nice and helpful, but no cups and glasses in the room are not convenient for brushing teeth.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Will definitely stay again. Great location, room was spacious and clean, and talk about affordable!! I highly recommend this hotel. My only issue was the bed was slightly uncomfortable and pillows are flat. Still giving my stay 5 stars though!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Jim

Liked: Cleanliness, staff & service
Disliked: Amenities
When checking in, I was told I had been allocated a room in the adjoining building, which as someone who had just had spinal surgery, the extra walking didn’t suit me at all. After they found me a room in the main building, I discovered it had an extra 2 beds in it, which left not a lot of room space. No tea or coffee making facilities in the room and I had to go down to the bar to get a coffee to take back to my room. Not good ! Bed was comfortable enough and tv worked. Best thing if the stay was the shower, it was outstanding. Don’t think I would stay there again 🤔
Stayed 1 night in Apr 2026
Verified

6/10 Okay

teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly. My friend and I booked a twin room which was a very good price. Overall it was clean but there was no plug in the sink and no mattress protector on the beds. The room has a safe and a small fridge, but the biggest disappointment was the absence of a kettle and tea/coffee facilities. Maybe this is a generation thing, but it has put us of returning. We had a drink in the bar which was very nice and reasonably priced. I suppose you get what you pay for.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Kelly

Disliked: Cleanliness, amenities
On arrival there was 3 members of staff on reception and I was told to use a QR code to check in. Sent to a room that hadn't been serviced and had dirty sheets on the bed and towels on the floor. The next room has stains on the bedsheets, a used cotton bud in the bathroom and receipts left on the floor from the previous occupant. I would have given the stay 1 star but the breakfast was fairly nice (though basic). This is no longer a hotel and the reviews I think are from previous management company. Now a hostel so basic facilities (no tea/coffee making facilities in the rooms).
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Large spotless room, excellent location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
What makes a stay for us is the customer service, in this hotel excellent. I am sad thos particular hotel will no longer be a Novotel . I wont be usibg a Hostel, sorry not my thibg. Please do keep on the amazing staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

thomas

Liked: Cleanliness, amenities
The reception staff are outstanding. I had several requests that were attended to promptly.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel from Malta to Manchester frequently, and I always choose the Novotel Manchester Centre for my accommodation. It is centrally located, the room rates per night are very reasonable, the staff are friendly, and the rooms are always clean and tidy. Breakfast is also good and includes a lot of items. Highly recommended for those traveling with family, especially children.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5*star hotel

Lovely hotel, got checked in nice and early at no extra cost. Lovely staff and nice clean room 5*
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location always a good stay.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really helpful and room facilities were great
Stayed 2 nights in Nov 2024