Mercure Hotel Mainz City Center

3.5 star property
Hotel in Mainz with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Mercure Hotel Mainz City Center

Daily buffet breakfast (EUR 24.50 per person)
Lobby sitting area
Front of property
Reception hall
Privilege, Double Room | 1 bedroom, in-room safe, desk, blackout drapes
In the heart of Neustadt, Mercure Hotel Mainz City Center is a haven for shopping enthusiasts. Enjoy on-site shopping, a coffee shop/cafe and dry cleaning/laundry services. Connect to in-room WiFi or unwind with coffee/tea in the lobby while exploring conference space and meeting rooms nearby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Room service
  • Laundry
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 Twin Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Privilege, Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Privilege, Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Minibar (some free items)
TV
Hypo-allergenic bedding
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

You may also like

About the neighborhood

Map
Kaiserstraße 7, Mainz, RP, 55116

What's nearby

  • Rheingoldhalle - 12 min walk - 0.7 miles
  • Mainz Cathedral - 13 min walk - 0.7 miles
  • Gutenberg Museum - 15 min walk - 0.8 miles
  • Zollhafen Mainz - 16 min walk - 0.9 miles
  • Gutenberg University - 3 min drive - 1.9 miles

Getting around

  • Mainz (QMZ-Mainz Train Station) - 2 min walk
  • Mainz Central Station Tram Stop - 3 min walk
  • Mainz (QFZ-Mainz Finthen) - 13 min drive

Restaurants

  • ‪Coffee Fellows - ‬4 min walk
  • ‪Willichs - ‬3 min walk
  • ‪Ukiyo Coffee - ‬3 min walk
  • ‪Nirgendwo - ‬3 min walk
  • ‪Teilchen & Beschleuniger - ‬5 min walk

About this property

Mercure Hotel Mainz City Center

Hotel located in Neustadt
At Mercure Hotel Mainz City Center, you can look forward to shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), secured bicycle storage, and concierge services
  • A front-desk safe, a 24-hour front desk, and newspapers in the lobby
  • An elevator, coffee/tea in the lobby, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 98 rooms have comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with satellite channels
  • Heating, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 16 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24.50 for adults and EUR 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • kaisers

Things to do

  • Bicycle storage
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 18.50 for children
  • Nearby parking fee: EUR 16 per day (328 ft away)
  • Pet fee: EUR 15.00 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Mercure Mainz City Center
Advena Europa Hotel Mainz
Mercure Hotel Mainz City Center Hotel
Mercure Hotel Mainz City Center Mainz
Mercure Hotel Mainz City Center Hotel Mainz
advena Europa Hotel Mainz (ab 04/21 Mercure Mainz City Center)

Frequently asked questions

Is Mercure Hotel Mainz City Center pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 15.00 per pet, per day. Service animals are exempt from fees.

What time is check-in at Mercure Hotel Mainz City Center?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Mainz City Center?

Check-out is at noon.

Where is Mercure Hotel Mainz City Center located?

Located in Neustadt, this hotel is within a 10-minute walk of Sanctuary of Isis and Mater Magna, Landesmuseum Mainz, and Provincial Museum of the Central Rhineland (Landesmuseum Mainz). Christ Church and Fastnachtsbrunnen are also within 15 minutes. Mainz Central Station Tram Stop and Mainz (QMZ-Mainz Train Station) are within a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.