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AC Hotel Mainz

Travelers find the perfect blend of charm and convenience near Neustadt's vibrant streets, with peaceful gardens and exceptional dining options

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Photo gallery for AC Hotel Mainz

French cuisine - AC Hotel Mainz (Mainz)
Premium bedding, minibar, in-room safe, blackout drapes - AC Hotel Mainz (Mainz)
Premium bedding, minibar, in-room safe, blackout drapes - AC Hotel Mainz (Mainz)
Lobby sitting area - AC Hotel Mainz (Mainz)
Exterior - AC Hotel Mainz (Mainz)
AC Hotel Mainz in Neustadt offers a charming garden, stylish bar, and French cuisine at Adam & Eden. Business travelers benefit from a 24-hour business center. Multilingual staff provide luggage storage at this smoke-free property.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, City View

Superior Room, 2 Twin Beds, Non Smoking, City View | Premium bedding, minibar, in-room safe, blackout drapes

Superior Room, 2 Twin Beds, Non Smoking, City View

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Neustadt, a neighborhood in Mainz, AC Hotel Mainz is near a train station. Fastnachtsbrunnen and Electoral Palace are local landmarks, and some of the area's activities can be experienced at Zollhafen Mainz and Franz Kunstler Winery. Naturhistorisches Museum and Natural Historic Museum Mainz are also worth visiting. Visit our Mainz travel guide
Map
Bahnhofplatz 8, Mainz, RP, 55116

What's nearby

  • Mainz Cathedral
    Mainz Cathedral
    13 min walk - 0.7 miles
  • Gutenberg Museum
    Gutenberg Museum
    15 min walk - 0.8 miles
  • Augustinerstrasse
    Augustinerstrasse
    18 min walk - 1.0 mile
  • Rheingoldhalle
    14 min walk - 0.8 miles
  • Zollhafen Mainz
    18 min walk - 1.0 mile

Getting around

  • Mainz (QMZ-Mainz Train Station)
    1 min walk
  • Mainz Central Station Tram Stop
    1 min walk
  • Frankfurt Airport (FRA)
    38 min drive

Restaurants

  • Starbucks
    2 min walk
  • McDonald's
    1 min walk
  • Ukiyo Coffee
    3 min walk
  • REWE
    2 min walk
  • Zenz Wirtshaus
    2 min walk

About this property

AC Hotel Mainz

Hotel located in Neustadt
Consider a stay at AC Hotel Mainz and take advantage of a garden, dry cleaning/laundry services, and a bar. The on-site restaurant, Adam & Eden, features French cuisine. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a 24-hour business center.
You'll also find perks like:
  • Buffet breakfast (surcharge), smoke-free premises, and a front-desk safe
  • Multilingual staff, a banquet hall, and an elevator
  • Luggage storage, 2 meeting rooms, and a 24-hour front desk
Room features
All 58 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • 48-inch Smart TVs with cable channels
  • Electric kettles, daily housekeeping, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Adam & Eden

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 441 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height view port in door
  • Raised toilet seat

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch smart TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per night (maximum EUR 120 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Pet fee: EUR 20 per accommodation, per night (maximum EUR 120 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

AC Mainz
Ar Ac Hotel Mainz
AC Hotel Mainz Hotel
AC Hotel Mainz Mainz
AC Hotel Mainz Hotel Mainz

Frequently asked questions

Is AC Hotel Mainz pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at AC Hotel Mainz?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at AC Hotel Mainz?

Check-out is at noon.

Where is AC Hotel Mainz located?

Located in Neustadt, this hotel is within a 10-minute walk of St. Achatius, Fastnachtsbrunnen, and Landesmuseum Mainz. Christ Church and Mainz State Theater are also within 15 minutes. Mainz Central Station Tram Stop and Mainz (QMZ-Mainz Train Station) are within a 2-minute walk.

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Reviews

AC Hotel Mainz Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 110 out of 208 reviews
Rating 8 - Good. 72 out of 208 reviews
Rating 6 - Okay. 18 out of 208 reviews
Rating 4 - Poor. 4 out of 208 reviews
Rating 2 - Terrible. 4 out of 208 reviews

Reviews

Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, close to main train station.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

David Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to the Mainz Hbf. Conveniently close to restaurants and within walking distance of downtown.
Stayed 7 nights in Aug 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with a Good location near transportation and restaurants
Stayed 1 night in Sep 2024
Verified

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean and in an amazing location. Rooms spacious. Building history and restaurant on site is fabulous. The hotel staff friendly but a little stiff.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Easy access to public transit.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, convenient hotel with very helpful staff. Only thing I would flag is that the bathroom windows let a lot of light into the room through the frosted glass door, so something to be aware of if you're hoping to sleep in!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
This was very convenient to the train station. The restaurant was wonderful. Great Tapas. Everyone was very friendly. Our only negative is it was listed as having laundry services but we found it not to be available on a weekend. There is a self service laundry about a block away.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location so close to the train/bus station. Shoutout to Bas who was extremely helpful and kind. He suggested great restaurants and helped organize our trip to Frankfurt Hahn Airport. He has a great talent in customer service and hotel management. Thank you Bas for making our stay that much nicer!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

This hotel is a wonderful find. The staff is top-notch and very helpful. The room was clean and oh so comfortable. Even though it's in front of a major transport hub, the room was quiet and we slept quite well. Restaurant has delicious food and served an excellent breakfast buffet. Parking was tricky, you do have to walk a block or two so be sure to drop off your bags in the lobby before you go to the parking garage. Grocery store is right there, too. We would definitely stay here again.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service
Great place
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location and service minded staff!
Stayed 4 nights in Nov 2021
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the train across the street to find this nice and friendly hotel. Breakfast costs extra. Very busy area around the train station.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome friendly hotel
Stayed 1 night in Feb 2023
Verified

8/10 Good

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for business or short stay
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for transport
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel right by station

Good spot if using hotel as base for rail trips as right opposite station.Clean and friendly small hotel. Excellent restaurant -Adam &Eden attached.
Stayed 7 nights in May 2023
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Across the street from main train station.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service
Clean and comfortable
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Oki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While my stay was pleasant overall, I did experience some noise from neighboring rooms at night. It seemed the doors closing were quite loud. Perhaps a modification to the door closures could help mitigate this.
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

Paul

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

No Marriott rewards if you book here

Nearly annoyed that I could not get reward points and the room was not cleaned once after reception promised 1 clean each 3 days
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

PM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom seemed updated, very functional, decor really nice. But found the lack of towel bars an inconvenience. The choice to hand wet towels was either over the shower door, over the hair dryer on wall or on bathroom door handles, not very convenient. The hand soap bar way to strong perfumery....reminded me of mens after shave..
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joulutorimatka Mainziin. Hyvin remontoitu ja siisti hotelli. Erinomainen aamiainen. Hotelli on 50m rautatieasemasta. Asema-alue siisti ja kohtuu rauhallinen, turvallisen oloinen. Suosittelen.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

carolina

Liked: Cleanliness, staff & service, amenities
Silenciosa y limpia
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Steffen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es gibt keine nennenswerte Geräuschdämmung. Der Fahrstuhl, um den sich mein Zimmer schlängelte, macht mich kirre. Jedes Geräusch auf dem Flur und jeder bewegte Stuhl über(?) mir sind sehr laut hörbar. Ständig wachte ich auf. Erholsam war das so gar nicht. Zimmer recht klein, kein Schreibtisch. Bett und Kissen gut, Bad halbwegs modern. Frühstück ist qualitativ/geschmacklich nicht sonderlich überzeugend, allerdings gibt es Kaffee aus der Siebträgermaschine und die Innengestaltung ist ansprechend. Für mich ist eine vernünftige Übernachtung am wichtigsten und für knapp 200 EUR im EZ ist das Paket einfach nicht überzeugend.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir sind mit der DB angereist um unseren Enkel zu besuchen. Von daher brauchten wir keine Parkmöglichkeit und mussten nicht einkaufen. Das Frühstücksbuffet war hervorragend. Das Zimmer war - obwohl direkt gegenüber des Bahnhofes - sehr ruhig. Das Hotel vermittelte eine gehobene Atmosphäre. Sehr angenehm bei den hohen Außentemperaturen war die vorhandene Klimaanlage.
Stayed 3 nights in Jun 2025