Lumnezia Vacations

Very friendly stuff at the property. Free shuttle from 6 AM to 10:30 PM. I had to leave property at 4 AM and they offer shuttle to the airport for additional fee, which was very helpful. The drivers were on time. I needed the hotel just for a few hours to take a shower and sleep, and it was just perfect for me

I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

This property sits in an excellent location which is close to the river, the river cruise station, the restaurant and the famous shopping street. A number of bus stops are also within walking distances. We got a junior suite and the room is spacious. I especially like the way that the toilet is separated from the main bathroom where the shower and the jacuzzi are. Yes, the suite has a very nice jacuzzi! If I have to complain, the TV reception appeared to have some issues since we tried to watch the World Cup and couldn’t really see clear pictures. Also, the door handle to the toilet was broken. Overall, great experience staying in this hotel!

Clean room; super staff; great location; decent buffet breakfast; nice bar / cafe at the ground floor --- all positive. Rooms and property are a little dated would be the only negative. Good for couples and groups.

The location was excellent. It was clean and the price good. Office staff was helpful.