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N.D. Auxiliatrice

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Photo gallery for N.D. Auxiliatrice

A room with a dining table, chairs, a lamp, and a window with a view. - N.D. Auxiliatrice (Lourdes)
A small bathroom with a toilet, a shelf with towels, and a toilet paper holder. - N.D. Auxiliatrice (Lourdes)
A hotel entrance with a neon sign reading "Hotel Notre Dame Auxiliatrice" and a visible room number "28". - N.D. Auxiliatrice (Lourdes)
A room with two beds, a desk, a television, and a window with curtains. - N.D. Auxiliatrice (Lourdes)
A stone bridge with a statue on the left, a clear blue sky, and buildings in the background. - N.D. Auxiliatrice (Lourdes)
Basilica of Our Lady of the Rosary and Sanctuary of Our Lady of Lourdes are located near N.D. Auxiliatrice, which provides a coffee shop/cafe, a bar, and 2 restaurants. Stay connected with free in-room WiFi.

Reviews

5.4 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Quadruple Room

A room with two beds, a table, a chair, a picture on the wall, and a window with curtains.

Economy Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Comfort Triple Room

A hotel room with two single beds, a small bedside table, a wall-mounted light, and a white radiator.

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Triple Room

A hotel room with two single beds, a small bedside table, a wall-mounted light, and a white radiator.

Economy Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Economy Double Room

A hotel room with a bed, a desk, a chair, a dresser, a television, and a window with curtains.

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

A hotel room with a bed, a desk, a chair, a dresser, a television, and a window with curtains.

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

A room with two beds, a desk, a television, and a window with curtains.

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

View all photos for Deluxe Room

A bedroom with a bed, a window with a view of a building and greenery, and a wall-mounted light fixture.

Deluxe Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Lourdes is home to N.D. Auxiliatrice. Lourdes Golf Club and Argelès-Gazost Thermal Baths are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Lourdes Wax Museum and Parc Animalier des Pyrenees. Dungeon of Eagles and Pop Corn Labyrinthe are also worth visiting. Visit our Lourdes travel guide
Map
28 Bd de la Grotte, Lourdes, Hautes-Pyrénées, 65100

What's nearby

  • A cathedral surrounded by lush greenery and a river.
    House of Sainte Bernadette
    1 min walk - 0.0 miles
  • A historic stone bridge with arches, a statue, and a crowd of people.
    Basilica of Our Lady of the Rosary
    11 min walk - 0.6 miles
  • A crowd of people gathered in front of a large rock formation with a statue inside a cave-like opening.
    Massabielle Grotto
    12 min walk - 0.7 miles
  • A historic cathedral with twin spires and a large central tower, surrounded by lush greenery and a circular plaza with a golden crown monument.
    Basilica of the Immaculate Conception
    12 min walk - 0.7 miles
  • Sanctuary of Our Lady of Lourdes
    12 min walk - 0.7 miles

Getting around

  • Lourdes Station
    7 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    20 min drive

Restaurants

  • La Regalty
    2 min walk
  • Cafe Les Brancardiers
    9 min walk
  • Aux Armes de Belgique
    2 min walk
  • L'occitan
    2 min walk
  • Riviera Sol
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 6 for adults and EUR 3 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 7.20 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 6 for adults and EUR 3 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is N.D. Auxiliatrice pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at N.D. Auxiliatrice?

Check-in start time: 1:00 PM; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at N.D. Auxiliatrice?

Check-out is at 11:00 AM.

Where is N.D. Auxiliatrice located?

Situated in Lourdes, this hotel is within a 15-minute walk of House of Sainte Bernadette, Basilica of Our Lady of the Rosary, and Sanctuary of Our Lady of Lourdes. Birthplace of Bernadette - Moulin de Boly and Tourist Office of Lourdes are also within 5 minutes. Lourdes Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

N.D. Auxiliatrice Reviews

5.4

5.0

Cleanliness

6.0

Amenities

5.6

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 5 out of 23 reviews
Rating 8 - Good. 2 out of 23 reviews
Rating 6 - Okay. 4 out of 23 reviews
Rating 4 - Poor. 4 out of 23 reviews
Rating 2 - Terrible. 8 out of 23 reviews

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very convenient place to visit if you're looking for an affordable accommodation
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is small and compact and has a wonderful friendly atmosphere the rooms whilst not spacious are clean and the beds are very comfortable the hotel itself is well situated and with in easy walking distance of the grotto and the Basilica I would recommend this hotel as being an excellent place to stay the owners are warm and friendly and do their upmost to make guests feel part of the family both my partner and I are happy to award the hotel 5 stars and definitely hope to go back one day it made our stay in Lourdes complete
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Staff & service, amenities
Location is excellent, very convenient it’s at the center of the Main Street to the Basilica. Need tidying the room , room carpet and hallway lots of stains and worn out.. Shower room - water pressure is very good .. very relaxing after long day of walking but need attention in the shower curtains as it’s old and worn out, need replacing the exhaust fan as it’s not extracting and shower area smells mouldy. Hotel Manager ( Margo) is very apologetic and responsive to all queries and very attentive to her guest . She reassured that after the season hotel will be refurbished as on going plan started. Overall -once corrected all the points area needing attention this place will be an excellent for visiting the Lourdes.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considering the price of accommodation its fairly a good deal as it is situated at a convenient location, very close to lourdes sanctuary, plenty of shops around for souvenirs and food, a general store right next door and the lourdes station at a walking distance. The accommodation is not a very fancy one but it's very clean and tidy, staffs are very responsive to even late night calls in emergency and includes all facilities one would expect at a hotel
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Ican not review cause I never stayed I had reservation paid 72071606661707. I not happy cause when i got there : the told by the phone to look for another one cause she didn't have room for me.so i went to Hotel milan reservation with you, the owner told me she can returned the money if was good with you so im waiting
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The acting manger was rude and wouldn’t help with anything, the rooms was dreadful and area had drinks fighting and roaring al night I stayed one night as we landed late then we moved to another hotel next morning the manger wouldn’t refund us for the remaining 3 nights that I didn’t stay despite hotel.com trying to ring them she switched the phone off and wouldn’t talk to them, I understand it was a basic hotel but what we landed to was dreadful so avoid at all cost if your going to Lourdes
Stayed 4 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I couldn't stay at this hotel. The front door glass was broken, and they used cardboard to cover a filthy, heavily stained carpet. I can't understand how this place is even allowed to host guests. There was no reception, and everything was disgustingly dirty. The stairs were stained, the doors and stairs creaked, and the beds had old, shabby bedcovers. I definitely didn't trust that the bedsheets had been changed. The overall disgusting smell made us feel physically sick. I had to cancel my booking because this place shouldn't be advertised on Expedia.
Stayed 3 nights in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Hotel fermé malgré la réservation !
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Accueil courtois. Personnel gentil et essayant de vous satisfaire au mieux. "Chambre" propre (literie, serviettes..) mais TRES VETUSTE..
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil à l'hotel ND Auxiliatrice, bon rapport qualité-prix, excellent emplacement proche du sanctuaire et commodités, propre (aspirer aussi sous le lit) et calme. Au 5e étage avec ascenseur. Notre hôte prêt à rendre service, ne pas hésiter à lui demander ! Suggestion : mettre un robinet thermostatique dans la douche comme déjà le cas sur le lavabo (économie d'eau), mais la température se règle bien et facilement, douche chaude appréciée !
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour mitigé. J’ai attendu plus d’une heure à mon arrivée avant que quelqu’un ne vienne m’ouvrir. Aucun personnel présent sur place pendant le séjour, et personne non plus à mon départ. Le petit déjeuner inclus n’a pas été servi car le restaurant était fermé, on m’a simplement proposé de le faire le lendemain que j'ai refusé. Pas de ménage effectué, et la chambre sentait l’humidité. Hôtel avec potentiel, mais gestion et entretien à revoir.
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Staff & service
Mettre des couettes sur les lits
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parodie d'hôtel

Expérience à ne plus jamais réitérer.
Stayed 4 nights in Aug 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Décevant.

Quitter l'hôtel dès mon arrivée le 06/05/24 car me réclament 154€ chambre 202 insalubre, Humidité.En sachant que réservation faite auprès de vous 182,16€ débité et je devais payer 13€ à l'hôtel preuve à l'appui.(Facture). J'ai dû repayer un hôtel sur place pour mes 4nuits petits dej.compris 161€.ND auxiliatrice. Devrait me rembourser 2 nuits.j'en ai parlé à la Patronne.et je pensais vous contacter.avant d'envisager de faire appel à l'Office du tourisme et service à la consommation.j'attends un geste de votre part auprès de l'hôtel.
Dessus de lit usagé rideaux pendouille table ébréché moquette très sale armoire sale(manque d'hygiène ) surtout quand on entend parler de punaises de lit.
Stayed 4 nights in May 2024
Verified review

2/10 Terrible

Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

C'est pas vraiment une personne occupé ça elle es

Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel a éviter

Stayed 2 nights in May 2024