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Urban Pack - Hostel

Property class: 2

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Photo gallery for Urban Pack - Hostel

A neon sign with the words "URBAN PACK" and "HONGKONG" on a wall. - Urban Pack - Hostel (Kowloon)
A rooftop garden with a view of a city skyline, including high-rise buildings and a dome structure. - Urban Pack - Hostel (Kowloon)
A wooden wall with the text "URBAN PACK" and a QR code. - Urban Pack - Hostel (Kowloon)
A dormitory room with bunk beds, a window with a view, and a hanging light fixture. - Urban Pack - Hostel (Kowloon)
A cityscape at night with modern buildings, a prominent dome structure, and a busy street with palm trees. - Urban Pack - Hostel (Kowloon)
Located close to Harbour City and Tsim Sha Tsui Star Ferry Pier, Urban Pack - Hostel provides a terrace, an arcade/game room, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for 2 Person Private Room (Shared Bathroom)

A compact, two-door wooden cabinet with a metallic handle, situated in a room with a yellow and white wall.

2 Person Private Room (Shared Bathroom)

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for 8 Person Mixed Dormitory (Shared Bathroom)

A dormitory room with bunk beds, a window with a view, and a hanging light fixture.

8 Person Mixed Dormitory (Shared Bathroom)

  • City view
  • 1 bedroom
  • Sleeps 1
  • 4 Twin Bunk Beds

View all photos for 4 Person Mixed Dormitory (Shared Bathroom)

A single bed with a headboard, a bedside lamp, and a wall-mounted power outlet.

4 Person Mixed Dormitory (Shared Bathroom)

  • 1 bedroom
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for 4 Person Female Dormitory (Shared Bathroom)

A dimly lit room with a bed, a wall-mounted light, and a power outlet.

4 Person Female Dormitory (Shared Bathroom)

  • 1 bedroom
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for 6 Person Female Dormitory (Shared Bathroom)

A bunk bed room with a window, a hanging rack, and a shelf unit.

6 Person Female Dormitory (Shared Bathroom)

  • 1 bedroom
  • Sleeps 1
  • 3 Twin Bunk Beds

About the neighborhood

Located in Tsim Sha Tsui, a neighborhood in Kowloon, Urban Pack - Hostel is in a shopping district and near the beach. Tsim Sha Tsui Star Ferry Pier and Hong Kong - Macau Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park and Hong Kong Disneyland® Resort. Harbour City and Hong Kong Convention and Exhibition Centre are two other places to visit that come recommended. Visit our Kowloon travel guide
View more Hostels in Kowloon
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1410, 14F Hai Phong Mansion, 53-55 HaiPhong Road, Tsim Sha Tsui, Kowloon

What's nearby

  • A waterfall cascading down a rocky cliff with Chinese characters on the rock face.
    Kowloon Park
    1 min walk - 0.1 miles
  • A busy urban street with a prominent building featuring large red signage.
    Chungking Mansions
    2 min walk - 0.1 miles
  • A sailboat with red sails on a body of water with a city skyline in the background.
    Harbour City
    3 min walk - 0.2 miles
  • A city skyline with tall buildings and a body of water in the foreground.
    Tsim Sha Tsui Promenade
    3 min walk - 0.2 miles
  • K11 Art Mall
    2 min walk - 0.1 miles

Getting around

  • Hong Kong Tsim Sha Tsui Station
    1 min walk
  • Hong Kong Hung Hom Station
    18 min walk
  • Hong Kong International Airport (HKG)
    34 min drive

Restaurants

  • Cheung Hing Kee Shanghai Pan-fried Buns
    1 min walk
  • Chee Kei
    1 min walk
  • Mak's Noodle 麥奀雲吞麵世家
    2 min walk
  • Eye Bar
    2 min walk
  • Ah Say Fast Food Restaurant 阿四快餐
    1 min walk

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  • Air conditioning
  • Room service
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Living room

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 9 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Frequently asked questions

Is Urban Pack - Hostel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Urban Pack - Hostel?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Urban Pack - Hostel?

Check-out is at 11 AM.

Where is Urban Pack - Hostel located?

Located in Tsim Sha Tsui, this hostel is within a 10-minute walk of Harbour City and Tsim Sha Tsui Star Ferry Pier. Lan Kwai Fong and Hong Kong - Macau Ferry Terminal are also within 3 mi (5 km). Hong Kong Tsim Sha Tsui Station is only a 2-minute walk and Hong Kong East Tsim Sha Tsui Station is 5 minutes.

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Reviews

Urban Pack - Hostel Reviews

8.2

Very Good

8.0

Cleanliness

9.2

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 114 out of 308 reviews
Rating 8 - Good. 131 out of 308 reviews
Rating 6 - Okay. 42 out of 308 reviews
Rating 4 - Poor. 11 out of 308 reviews
Rating 2 - Terrible. 10 out of 308 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't sleep one night still they got my money :(
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities

Not a hostel! Separate smelly flats

MONEY STOLEN FROM PRIVATE ROOM! The room smelt of sewage, I think from an open pipe hidden under a counter. I booked a private room for privacy and security yet “housekeeping” walked in on me, nothing was cleaned at any point nor is it offered so I’m unsure what they were doing. Later in my stay I also had money go missing from a bag kept in the room This is not a hostel, the rooms are separated around a shared building, the common area is also almost non existent
Stayed 3 nights in Oct 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

恐ろしい経験 Terrible experience

二段ベットのほとんどが窓に密着し、一晩中寒い。充電器がひとつもないベットになると大変。夜になるとシャワーが水。私のベットはエアコン吹き出し口。他のゲストは通路の一晩中人が通る場所で、ショックをうけていた。ゲストのアメニティにはまるで関心がないホステル。駅至近。料金は安くない。All two steps of Bet adhere to a window so freezeed overnight. No battery charger was serious. The shower became cold water at night. My Bet is an air-conditioner outlet. Other guests were shocked at the place that their beds were on the passage. I felt that this hostel totally unconcerned about the amenity of the guest. The station near. The charge was'nt reasonable.
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

喜歡

很舒服，整個環境很好，服務也好
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Forferdelig forferdelig og bli mobbet av ansatte

Helt forferdelig. Resepsjonisten fikk meg til å begynne å gråte ved å skrike til meg og kalle meg slitsom fordi jeg ville se et rom før jeg booket. Og ble enda sintere når jeg gråt og sa jeg ikke er klar over hvilke problemer hong kong har om dagen og at jeg er egoistisk for at jeg begynner gråte for slike saker. Sa jeg gråt fordi hab skrek til meg og jeg var sliten men han bare kjefta tilbake. Reist Masse i 15 år og aldri blitt behandlet slik uansett sted jeg har vært på. Pluss det var masse asiatiske hår i sengen. Så jeg sjekket ut etter 1 time. Makan!!
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Lugar demasiado pequeño pero con excelente ubicación
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境不錯，客服友善
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent séjour

Très bon rapport qualité prix pour cette ville. Les dortoires sont propres et confortables. Ils sont juste un peu bruyants, les fenêtres étant très légères. L'emplacement est parfait. Le bus de l'aéroport nous dépose quasiment au pied de l'immeuble. Le métro est à côté. Plein de possibilité de restaurants ou shopping.
Stayed 5 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was gud
Stayed 7 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel était accueillant, les chambres étaient correct et de nombreuses choses sont à disposition dans les espaces communs telles qu'un ordinateur, une télévision, café, thé...
Stayed 4 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通很方便～～離地鐵站只要兩分鐘！
Stayed 3 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hostel

Lovely stay. Great helpful staff that’s easy to talk to and laugh with. This place was really clean. Has a common area and smoking balcony. No complaints. I’d stay here again next time.
Stayed 4 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I normally stay in hotels and tried Urban Pack as my first hostel. It was a really good experience! The staff was very friendly and helpful with questions of how to get around, places to try, recommendations, and etc. It is in a god location to get around quickly and easily around Hong Kong. I would definitely recommend Urban Pack as a first time hostel or even people used to staying at hostels.
Stayed 6 nights in Feb 2019
Verified review

6/10 Okay

Liked: Staff & service
シャワーのお湯が途中で水に変わってしまった。 共用スペースの暗証番号が統一だったので、そこに居る人のうち、誰が借主で、誰が係員で、誰が借主の知り合いかわからない状態だった。更にプライベートスペースのドアを開けっ放しにする人が多数。 二段ベッドなので、動くと揺れてしまい、気を遣う。
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

A little small but good for short stay

The staff are really friendly and helpful. They were on top of cleaning the bathrooms. The bed was comfy enough but the room was so small it was really warm and stuffy at night. I struggled to sleep and the air con didn't do much. I like the private blinds and socket/light for each bed. The locker was small and space was limited for luggage. On check out luggage is left in the tiny communal area and charged 50HKD. There was free tea and coffee, computer and hairdryer to use which was handy. The Wi-Fi was also pretty good.
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel was clean, although located in a narrow part of Hong Kong (all of Hong Kong is a bit narrow like this), and a little hard to find. The shower and bathroom were very clean; the beds are clean and neat; the guests are polite and quiet. However, the phone number could not be reached at 9 AM Hong Kong time.
Stayed 1 night in Jan 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
女性専用のドミトリーが予約されていた。 正確には覚えてませんが、予約の時確認できてませんが、すぐに空いてるドミトリーにフロントで変えてもらえましたが、ロッカーが使えなくて2泊3日の間、荷物を持ったまま観光しました。
Stayed 2 nights in Jan 2019
Verified review

6/10 Okay

Liked: Cleanliness

サイトの表示の訂正願う

ホテルズコムのサイトの表示が間違ってる。8ドミには窓はありませんしベッドサイズは狭め、CITY　VIEWは噓です。６ドミはCITYVIEWでベッドサイズが普通。シャワーとトイレが別で使い易いし綺麗に掃除されている。内容が悪くないのにサイトの間違った表示で損してる。
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness

8ドミの訂正願う、実際は窓なし！

このサイトの8人部屋はCITYビューとなってるが実際は窓なし！訂正するべきだと思う❗14階フロントのある6人部屋は窓ありベッドも普通サイズだが他の階のドミは8人部屋！窓なし！ベッドも狭い！がシャワー、トイレ別で清潔で使いやすい！
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Very nice hostel. I agree why this hostel has many good reviews. Friendly staffs, nice beds, and facilities are not bad. It can feel a little humid inside the room, but put the air conditioner to dry mode and it is completely fine. Recommended to bring your own slippers or flip flops.
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

그냥저냥 싼맛에

위치는 좋음. 하지만 새벽도착 체크인일 경우는 그냥 다른 곳을 추천함.멜도 읽씹. 하마터면밖에서 노숙할뻔,침대 조금만 움직여도 삐끄덕 소리남 안 예민하면 괜찮긴함.
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高

立地が最高でした。この立地でこの値段で泊まれるのはすごくオススメです。
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치좋아요!

위치가 아주 좋아요, 직원분도 너무 친절하셨고 2인용 2층침대에서 편안하게 잤습니다! 예약하시고 이용하시려면 개인수건 및 슬리퍼 챙겨가시고요 충전기는 차지내고 빌려줍니다 !
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little spot for a few days in HK

Was here for a few days at the end of October. Great location, some of the friendliest staff you'll ever meet, clean and has 2 pretty cool common rooms based on the 14th and 15th floors with a Mac computer and large smart TVs. Also found the free snacks (Oreos and crackers) on my last night! I was happy with my stay and only have a couple of 'could be betters': The lockers need to be bigger as they're unimaginably small, the mini common room on the 14th is right next to the dorms and was a bit noisy some nights as guests (and staff) didn't adhere to the midnight rule, and I really wished the hostel had arranged something for Halloween night. Seemed a great opportunity to get the travellers out to see HK on a holiday with being THE pub crawl.
Stayed 4 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Greatest Location w/smallest room, but fair price

The hostel is right across the A1 exit of Tsim Sha Tsui Station. It definitely has the best location. I booked a single room with shared bathroom. Room was just big enough to fit in one XXS size of single bed, and was too small to fit my 29” suitcase. The LCD screen was linked with exposed cables and wires, and was the only entertainment in the room. Unfortunately, the remote control was not functioning. Guestroom, shower room, toilet and public area was clean. Another inconvenience was, if you want to go to 15th floor from lower floors, you will have to take one of the elevators to ground floor first. The elevator doesn’t travel from some of the lower floors to higher floors.
Stayed 1 night in Sep 2018