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The Ritz-Carlton, Hong Kong

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Separate tub and shower, rainfall showerhead, designer toiletries - The Ritz-Carlton, Hong Kong (Kowloon)
Couples treatment rooms, hot tub, steam room, body treatments - The Ritz-Carlton, Hong Kong (Kowloon)
Indoor pool - The Ritz-Carlton, Hong Kong (Kowloon)
Couples treatment rooms, hot tub, steam room, body treatments - The Ritz-Carlton, Hong Kong (Kowloon)
Couples treatment rooms, hot tub, steam room, body treatments - The Ritz-Carlton, Hong Kong (Kowloon)
Luxury
5.0 star property
9.6

Exceptional

Skyline sanctuary in Hong Kong

Panoramic floor-to-ceiling windows frame Victoria Harbor from the rooftop pool and bar. Attentive staff anticipate needs throughout, from refilling coffee cups to arranging personalized dining for guests with allergies. The hotel connects directly to Elements mall.

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Club Room, 1 Double Bed (View)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Double Bed (View)

  • Harbor view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed (View)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Double Bed (View)

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Victoria Harbour View)

Deluxe Room, 1 King Bed (Victoria Harbour View) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Victoria Harbour View)

10.0 out of 10
Exceptional
(5 reviews)
  • Harbor view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Seaview Room, 1 King, South China Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Seaview Room, 1 King, South China Sea View

9.8 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King, City View

Deluxe Room, 1 King, City View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King, City View

10.0 out of 10
Exceptional
(16 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room, 1 King Bed, Corner (View)

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Grand Room, 1 King Bed, Corner (View)

  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room, 1 King Bed (View)

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Harbor view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room, 1 King Bed (View)

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(5 reviews)
  • Harbor view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room, 1 King Bed, Smoking

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed, Smoking

  • Harbor view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Premier Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double, City View

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Deluxe Room, 2 Double, City View

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds (Victoria Habour View)

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Deluxe Room, 2 Double Beds (Victoria Habour View)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Seaview Room, 2 Double, South China Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Seaview Room, 2 Double, South China Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Club Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom

  • Harbor view
  • 180 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 King Bed

  • Harbor view
  • 363 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located on the waterfront, The Ritz-Carlton, Hong Kong is in Yau Ma Tei neighborhood and is connected to a rail/subway station. The area's natural beauty can be seen at Victoria Harbour and Repulse Bay, while West Kowloon Cultural District and Ocean Park are popular area attractions. Don't miss out on a visit to Hong Kong Disneyland® Resort. Take an opportunity to explore the area for water adventures such as boat tours. Visit our Kowloon travel guide
Map
Intl. Commerce Centre, 1 Austin Rd West, Kowloon

What's nearby

  • B3K6JR Entry of the Elements Shopping Mall in the Union Square Development in West Kowloon Hong Kong
    Elements Shopping Mall
    1 min walk - 0.1 miles
  • kowloon at night
    International Commerce Centre
    1 min walk - 0.1 miles
  • West Kowloon Cultural District
    West Kowloon Cultural District
    2 min walk - 0.1 miles
  • JBTTAW HongKong Harbour city at day
    Harbour City
    11 min walk - 0.6 miles
  • Victoria Harbour
    Victoria Harbour
    14 min walk - 0.8 miles

Getting around

  • Kowloon Station
    5 min walk
  • West Kowloon Station
    14 min walk
  • Hong Kong International Airport (HKG)
    28 min drive

Restaurants

  • McDonald's 麥當勞
    7 min walk
  • Ozone
    10 min walk
  • Kitchen
    11 min walk
  • Prince Restaurant
    2 min walk
  • Club Lounge
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (HKD 800 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 481.80 for adults and HKD 239.80 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Cafe 103
  • The Lounge and Bar
  • Tin Lung Heen
  • Tosca di Angelo

Things to do

  • 24-hour gym
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Shopping mall
  • Steam room
  • Wine tasting room

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • DVD player
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (16,146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 904.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 481.8 for adults and HKD 239.8 for children
  • Airport shuttle fee: HKD 1400 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: HKD 800 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 904.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
This property does not allow children 9 and younger to access the Club Lounge after 8 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Ritz-Carlton, Hong Kong have a pool?

Yes, this property has an indoor pool.

Is The Ritz-Carlton, Hong Kong pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for HKD 800 per day.

What time is check-in at The Ritz-Carlton, Hong Kong?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Hong Kong?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Ritz-Carlton, Hong Kong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of HKD 1400 per vehicle applies.

Where is The Ritz-Carlton, Hong Kong located?

Located in Yau Ma Tei, this luxury hotel is within 1 mi (2 km) of West Kowloon Cultural District and Xiqu Centre. Victoria Harbour and Lan Kwai Fong are also within 3 mi (5 km). Kowloon Station is 5 minutes by foot and West Kowloon Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Ritz-Carlton, Hong Kong Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 818 out of 1004 reviews
Rating 8 - Good. 131 out of 1004 reviews
Rating 6 - Okay. 37 out of 1004 reviews
Rating 4 - Poor. 11 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble view from our great suite. We really enjoyed the pool and gym area and food at the restaurants was outstanding.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

BARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to be able to swim on the 118th floor in a comfortable environment, along with very pleasant staff not just there but everywhere in the hotel. 👍
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful property, staff very professional and kind, rooms very comfortable.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Great location, beautiful hotel and rooms
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Chi Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the top hotels in town. It takes some time to go anywhere, because it’s high levels take time to get up and down and the build is at the far side of the whole complex which actually gives the quietness of the staying.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Benjarat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers an exceptional experience in every way. The staff are incredibly attentive and always ready to take care of every detail, ensuring that guests feel fully supported and comfortable throughout their stay. The restaurant and bar serve outstanding cuisine and drinks, making every meal a delight. On top of that, the hotel boasts a breathtaking view, as it is located at the very top of the building, giving guests the perfect vantage point to appreciate the surrounding cityscape.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptionally friendly and accommodating. My flight arrived early at 5:00 a.m., and they kindly prepared my room for check-in at such an early hour. What surprised me even more was finding fresh bakery items and juice waiting in the room when I opened the door. After a 20-hour flight, it was a truly thoughtful and joyful welcome.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Beautiful hotel! Excellent service!!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Yee

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay thanks to the excellent staff!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, amazing views, great breakfast!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this luxury hotel with fine accommodations and restaurants. The staff, friendly and respectful, provided attentive service. This luxury hotel is a standout with incredible views of Hong Kong from our room as well as their fine dining restaurants. We enjoyed an exquisite Michelin dining experience here at Tin Lung Heen.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful and friendly. Close to shopping and public transport.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Eon

Liked: Cleanliness, amenities, property conditions & facilities
The level of high service, great food, and friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service all around
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Great food and friendly staff!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Gurpreet

Liked: Cleanliness, amenities, property conditions & facilities
Great views, room was amazing and lovely hotel - reception team and communication was excellent - I needed a late check out that they were very happy to accommodate. Only wish I could have stayed longer!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very hospitable
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Best hotel I’ve ever stayed in. If you can afford it a corner suite will give you some incredible city views. The food in the club lounge is actually too good as it puts you off going out and trying the local fare. Highly recommended.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Linnea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch, love the view. Splendid!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
The staff up in the Executive Lounge were wonderful and very helpful, especially Ms. Fontane, who seemed to be there 24/7. She anticipated our every need. Plus I have to admit, their in-room shower water pressure was the best I have ever had…and we have traveled and lived around the world.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

SAI MAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great harbour view with polite, friendly and multilingual staff.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel a lot for work. This is the best hotel for food and service I have ever experienced.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean room, beautiful views
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and easy location if you need to catch the MTR and walk.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service, friendly, helpful, accomodating. Made us feel special from the moment we arrived, so much so, that we booked again that day. Rooftop bar jawdropping views of Hong Kong, wonderful cocktails, and outstanding service. Rooftop pool out of this world.
Stayed 1 night in Sep 2025