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Sheraton Hong Kong Hotel & Towers

Property class: 5 and above

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Photo gallery for Sheraton Hong Kong Hotel & Towers

A large hotel with multiple floors and a prominent sign. - Sheraton Hong Kong Hotel & Towers (Kowloon)
A rooftop pool with lounge chairs and umbrellas, surrounded by cityscape views. - Sheraton Hong Kong Hotel & Towers (Kowloon)
A modern hotel room with a large window offering a city view, a plush sofa, a dining table, and a marble accent wall. - Sheraton Hong Kong Hotel & Towers (Kowloon)
A hotel room with a large bed, a desk, a chair, a small table, and a view of a city skyline. - Sheraton Hong Kong Hotel & Towers (Kowloon)
A grand staircase with ornate railings leading to an upper floor. - Sheraton Hong Kong Hotel & Towers (Kowloon)
Located close to Hong Kong Museum of Art and Hong Kong Convention and Exhibition Centre, Sheraton Hong Kong Hotel & Towers provides a terrace, a shopping mall on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the hot tub. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Yoga classes and fitness classes are offered at the gym; Sheraton Hong Kong Hotel & Towers also has a garden, dry cleaning/laundry services, and 2 bars. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a seating area with a sofa and ottoman, a small table, and a large window with curtains.

Room, 1 King Bed

8.4 out of 10
Very good
(28 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Harbor View

A modern building with a large HKMOA sign, situated near a waterfront with a city skyline in the background.

Room, 1 King Bed, Harbor View

9.0 out of 10
Wonderful
(22 reviews)
  • Harbor view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 1 King Bed

A modern hotel room with a large bed, a seating area with a sofa and ottoman, a small table, and a large window with curtains.

Club Room, 1 King Bed

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a sofa, a small table, and a large window with curtains.

Room, 2 Twin Beds

8.6 out of 10
Excellent
(14 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a nightstand, a lamp, and a view of the city through large windows.

Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 Bedroom

A modern hotel room with a large window offering a city view, a wooden desk with a lamp, and two chairs.

Club Suite, 1 Bedroom

  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 Bedroom

A hotel room with a large bed, a bedside table, a lamp, and a view of the outdoors through sheer curtains.

Club Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 Bedroom, Harbor View

A modern building with a large HKMOA sign, situated near a waterfront with a city skyline in the background.

Club Suite, 1 Bedroom, Harbor View

  • Harbor view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds, Harbor View

A modern building with a large HKMOA sign, situated near a waterfront with a city skyline in the background.

Room, 2 Twin Beds, Harbor View

10.0 out of 10
Exceptional
(12 reviews)
  • Harbor view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Harbor View

A modern building with a large HKMOA sign, situated near a waterfront with a city skyline in the background.

Room, 1 King Bed, Harbor View

7.4 out of 10
Good
(3 reviews)
  • Harbor view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A modern urban area with high-rise buildings, a curved park, and a waterfront.

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Club Room, 2 Twin Beds, Harbor View

A modern building with a large HKMOA sign, situated near a waterfront with a city skyline in the background.

Club Room, 2 Twin Beds, Harbor View

  • Harbor view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a TV, and a large mirror.

Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Club Room, 1 King Bed, Harbor View

A modern building with a large HKMOA sign, situated near a waterfront with a city skyline in the background.

Club Room, 1 King Bed, Harbor View

8.0 out of 10
Very good
(2 reviews)
  • Harbor view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds, Harbor View

A modern building with a large HKMOA sign, situated near a waterfront with a city skyline in the background.

Room, 2 Twin Beds, Harbor View

7.4 out of 10
Good
(3 reviews)
  • Harbor view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Junior Suite, 1 Bedroom

A modern hotel room with a large bed, a walk-in closet, and a bathroom with a mirror and towel rack.

Junior Suite, 1 Bedroom

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Room, 1 King Bed, City View

A high-rise building with a modern architectural design, featuring multiple windows and a prominent corner structure.

Room, 1 King Bed, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds, City View

A high-rise building with a modern architectural design, featuring multiple windows and a prominent corner structure.

Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

About the neighborhood

Located near the beach, Sheraton Hong Kong Hotel & Towers is in Tsim Sha Tsui neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Victoria Harbour and Repulse Bay, while Ocean Park and Hong Kong Disneyland® Resort are popular area attractions. Hong Kong Museum of Art and Happy Valley Race Course are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Kowloon travel guide
Map
20 Nathan Road, Tsim Sha Tsui, Kowloon

What's nearby

  • A city skyline with tall buildings and a body of water in the foreground.
    Tsim Sha Tsui Promenade
    1 min walk - 0.0 miles
  • A city skyline with high-rise buildings and a body of water in the foreground.
    Victoria Harbour
    2 min walk - 0.1 miles
  • A modern building with a curved glass entrance and a staircase leading to the upper levels.
    Hong Kong Museum of Art
    2 min walk - 0.1 miles
  • A historic building with arched windows and a balcony, surrounded by a well-lit garden and modern skyscrapers in the background.
    1881 Heritage
    3 min walk - 0.2 miles
  • A sailboat with red sails on a body of water with a city skyline in the background.
    Harbour City
    5 min walk - 0.3 miles

Getting around

  • Hong Kong Tsim Sha Tsui Station
    1 min walk
  • Hong Kong Hung Hom Station
    2 min drive
  • Hong Kong International Airport (HKG)
    31 min drive

Restaurants

  • Fairwood
    2 min walk
  • Omotesando Koffee
    2 min walk
  • Five Guys
    3 min walk
  • Blooms Coffee
    3 min walk
  • Café de Coral 大家樂
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 338.80 for adults and HKD 169.40 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Celestial Court
  • Oyster & Wine Bar
  • Sky Lounge
  • The Café
  • Unkai

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,043 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 339.0 per night

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 338.8 for adults and HKD 169.4 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 339.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Hong Kong Hotel & Towers have a pool?

Yes, this property has an outdoor pool.

Is Sheraton Hong Kong Hotel & Towers pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for HKD 1920 per day. Limited spots are available.

What time is check-in at Sheraton Hong Kong Hotel & Towers?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Hong Kong Hotel & Towers?

Check-out is at noon.

Where is Sheraton Hong Kong Hotel & Towers located?

Located in Tsim Sha Tsui, this luxury hotel is steps from Victoria Harbour and Hong Kong Museum of Art. Lan Kwai Fong and Hong Kong Convention and Exhibition Centre are also within 2 mi (3 km). Hong Kong Tsim Sha Tsui Station is only a 2-minute walk and Hong Kong East Tsim Sha Tsui Station is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Hong Kong Hotel & Towers Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 603 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff we’re very friendly and helpful! I really enjoyed my stay there. I Will definitely choose that hotel again when I visit Hong Kong in the future.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location; staff really helpful
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, especially the location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Good location with best shops and facitilies around
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, hotel was incredibly clean and in a great position.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out, our stay was perfect. The staff are above and beyond attentive, the facilities first class and the rooms perfection. We took the upgrade to a harbour view room which didn’t disappoint. The rooms are spacious, comfortable with the most comfy beds. The bathroom was practical and clean with a wet room as well as bath. Breakfast was wonderful with so much choice and again the staff couldn’t have been more lovely and efficient. Also used the pool and gym - fantastic facilities. Nothing was too much trouble for the staff even allowing us to freshen up in the gym facilities post checkout due to a late flight. The location in TST is so handy for everything. A visit to the hotel Sky bar is a must. I cannot recommend the Sheraton and its team highly enough. I cannot wait to visit again. Thank you to you all!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The breakfast is good but expensive if you pay on property. I would pre-pay for it with your stay if you plan to eat the breakfast at the hotel.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location Perfect staff
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet is spectacular. So is the Sky Lounge, great view of the harbor and great snacks!
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, courteous staff, breakfast buffet and near the attraction s.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategically located hotel. Room is not so big but good enough for comfort and coziness. Housekeeping did a good job to ensure cleaniness. Overall a nice stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very enjoyable. Had lots of verity and the staff was very accommodating.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing view, great food.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff in all areas of the hotel
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel right at the avenue of the stars, with a great view of the harbour from our room. Obviously not the cheapest place to stay in Hong Kong, but it was worth it.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had a great stay, the view from the room was good, the room was spacious and clean.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, newly renovated room and great restaurant recommendation by the concierge
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay. The reception staff were incredibly friendly, the room service was excellent, and the concierge was exceptionally helpful throughout my visit.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very helpful and friendly
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location. The staff are courteous and helpful. A very enjoyable stay.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was terrific, and the staff was very polite and thoughtful.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean updated room in a very convenient location. Definitely will stay here again!
Standard king room
Bathroom with all the amenities
Entrance from street
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good size rooms. Great location near Victoria harbor and central tourist areas. Very convenient and close by various MTA public transports.
Stayed 2 nights in Dec 2025