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Sheraton Hong Kong Hotel & Towers

5.0 star property
Central Kowloon hotel connected to a shopping center, steps from Hong Kong Museum of Art

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Photo gallery for Sheraton Hong Kong Hotel & Towers

Suite, 1 Bedroom | Living room | 40-inch flat-screen TV with cable channels, TV, pay movies
Suite, 1 Bedroom | Premium bedding, in-room safe, laptop workspace, blackout drapes
Executive lounge
Outdoor pool, pool umbrellas, sun loungers
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Parking available
  • Room service

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Harbor View

View from room

Room, 1 King Bed, Non Smoking, Harbor View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Harbor View

Executive lounge

Club Room, 2 Twin Beds, Harbor View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Larger Room, 1 King Bed, Harbour View

Larger Room, 1 King Bed, Harbour View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Larger Room, 1 King Bed, Harbour View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | View from property

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
  • 73 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Harbor View

Executive lounge

Club Suite, 1 Bedroom, Harbor View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
  • 53 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Harbor View

View from room

Room, 2 Twin Beds, Harbor View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom

View from room

Club Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, blackout drapes

Club Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, in-room safe, laptop workspace, blackout drapes

Junior Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 38 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Larger Room, 2 Twin Beds, Harbour View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Larger Room, 2 Twin Beds, Harbour View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Harbor View

View from room

Club Room, 1 King Bed, Harbor View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, City View

City view

Room, 2 Twin Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

City view

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
20 Nathan Road, Tsim Sha Tsui, Kowloon

What's nearby

  • Hong Kong Convention and Exhibition Centre - 4 min drive - 2.6 miles
  • Happy Valley Race Course - 4 min drive - 2.6 miles
  • University of Hong Kong - 6 min drive - 3.7 miles
  • Lan Kwai Fong - 6 min drive - 3.7 miles
  • Ocean Park - 8 min drive - 5.2 miles

Getting around

  • Hong Kong East Tsim Sha Tsui Station - 3 min walk
  • Whampoa Station - 3 min drive
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • ‪Yung's Bistro - ‬2 min walk
  • ‪Omotesando Koffee - ‬2 min walk
  • ‪The Café - ‬1 min walk
  • ‪Lobby Lounge - ‬1 min walk
  • ‪The Lobby - ‬1 min walk

About this property

Sheraton Hong Kong Hotel & Towers

Hotel near Hong Kong Museum of Art
Located close to Hong Kong Convention and Exhibition Centre and Happy Valley Race Course, Sheraton Hong Kong Hotel & Towers provides a terrace, a shopping mall on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the hot tub. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Fitness classes and yoga classes are offered at the gym; Sheraton Hong Kong Hotel & Towers also has a garden, dry cleaning/laundry services, and 2 bars. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Babysitting (surcharge), concierge services, and luggage storage
  • Tour/ticket assistance, wedding services, and 1 meeting room
  • Guest reviews give top marks for the helpful staff and location
Room features
All 782 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, recycling, and refrigerators

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 275 for adults and HKD 138 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Celestial Court
  • Oyster & Wine Bar
  • Sky Lounge
  • The Café
  • Unkai

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,043 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 339 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00
  • Service fee: HKD 10 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 275.00 for adults and HKD 138.00 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 339 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Frequently asked questions

Does Sheraton Hong Kong Hotel & Towers have a pool?

Yes, this property has an outdoor pool.

Is Sheraton Hong Kong Hotel & Towers pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Hong Kong Hotel & Towers?

Valet parking is available for HKD 1920 per day. Limited spots are available.

What time is check-in at Sheraton Hong Kong Hotel & Towers?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Hong Kong Hotel & Towers?

Check-out is at noon.

Where is Sheraton Hong Kong Hotel & Towers located?

Located in Tsim Sha Tsui, this hotel is within a 15-minute walk of Hong Kong Museum of Art and Victoria Harbour. Lan Kwai Fong and Hong Kong Convention and Exhibition Centre are also within 2 mi (3 km). Hong Kong East Tsim Sha Tsui Station and Hong Kong Tsim Sha Tsui Station are within a 5-minute walk.

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Sheraton Hong Kong Hotel & Towers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 1003 reviews
Rating 8 - Good. 279 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

steven

Liked: Cleanliness, amenities, property conditions & facilities
we had a very present stay
Stayed 4 nights in May 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is unique, was an excellent choice.
Stayed 3 nights in Apr 2025

10/10 Excellent

Xun

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and view
Stayed 2 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
staff was excellent. property was clean. Towels are soft and beddings are clean and comfy. Room was big for 3 beds. location was excellent
Stayed 3 nights in May 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Very walkable with ferries and metro stations nearby, dining options and entertainment. Will definitely stay here again.
Stayed 6 nights in Apr 2025

10/10 Excellent

eustachio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Apr 2025

8/10 Good

Aliana

Liked: Cleanliness, staff & service, amenities
The location of the hotel is perfect, walkable to all sites around.
Stayed 6 nights in Feb 2025

10/10 Excellent

Sohiela

Liked: Cleanliness, amenities, property conditions & facilities
It was great customer service, what I like and it was surprising, my flight was after my check out and they couldn’t give me extra hours to stay but they offered me to wait in the club with I wasn’t expecting to be that great. Also I arrived early and they let me check in early and upgraded my room free of charge. If I come back for sure this is my number one choice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Feb 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience staying at the Sheraton. My young daughter was sick whilst staying there and they went above and beyond to assist us. They constantly kept checking up on us to make sure she was ok. The housekeeping staff were amazing too.
Stayed 6 nights in Apr 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good shopping location
Stayed 3 nights in Feb 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centrally located, good price.
Stayed 4 nights in Feb 2025

10/10 Excellent

mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was superb
Stayed 1 night in Mar 2025

8/10 Good

YU ZHOU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. It’s very easy to get most the transportation for example, MTR and ferry to century.
Stayed 1 night in Feb 2025

10/10 Excellent

Gerard Martin

Courteous staff, excellent hotel at an excellent location. Will definitely stay at Sheraton again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great services!
Stayed 3 nights in Nov 2024

6/10 Okay

Aurelija

Liked: Cleanliness, staff & service, amenities
Hotel is in good location, but a bid outdated. The room was noisy, and tiny. We understand its Honk Kong, we did not expect anything big, the room size was ok, but bathroom was very small (my husband is 6ft 3 and fitting in the shower was difficult, ceilings were low) and now counter space. Service was ok, but could be better. For breakfast they should as room number before entering the restaurant, not at the table as it was a lot of people confused (forgot room #, we were not sure if they going to be charging us again and waiter did not know it was already prepaid).
Stayed 1 night in Jun 2025

10/10 Excellent

Qing

Liked: Cleanliness, staff & service, property conditions & facilities
One of my favorite hotel in HK. U can walk around to everything.
Stayed 1 night in Jan 2025

10/10 Excellent

meghna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, lounge and customer service
Stayed 2 nights in Jan 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, friendly staff, good facilities, very good breakfast the only thing not good is that rooms are not soundproof!
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
After a little wait to checkin, the friendly staff upgraded my room which was excellent, thanks, I enjoyed my stay.
Stayed 5 nights in Jan 2025

10/10 Excellent

Satinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to explore HK

Fantastic hotel in the centre of Harbour city Great location and service
Stayed 4 nights in Dec 2024

10/10 Excellent

James

Liked: Amenities, property conditions & facilities
Great staff. Great location. A very well run hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect. Good location, good facilities and good staffs
Stayed 3 nights in Jan 2025