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Kerry Hotel Hong Kong by Shangri-la

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Exterior - Kerry Hotel Hong Kong by Shangri-la (Kowloon)
Property video
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers - Kerry Hotel Hong Kong by Shangri-la (Kowloon)
Terrace/patio - Kerry Hotel Hong Kong by Shangri-la (Kowloon)
Premier Sea View King Room | Minibar, in-room safe, desk, laptop workspace - Kerry Hotel Hong Kong by Shangri-la (Kowloon)
Luxury
5.0 star property
9.4

Exceptional

Harbor views from rooftop oasis

Floor-to-ceiling windows showcase Victoria Harbour's panorama at this waterfront sanctuary. The rooftop pool deck becomes magical at sunset, with cocktails from the poolside bar. Three restaurants serve chef-crafted cuisine while the spa offers indulgent treatments after exploring Hong Kong.

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe City View King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe City View King Room

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Sea View King Room

City view

Deluxe Sea View King Room

9.4 out of 10
Exceptional
(12 reviews)
  • Sea view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Sea View Room - King

City view

Club Sea View Room - King

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier City View King Room

Minibar, in-room safe, desk, laptop workspace

Premier City View King Room

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Sea View King Room

Minibar, in-room safe, desk, laptop workspace

Premier Sea View King Room

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe City View Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe City View Twin Room

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Sea View Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Sea View Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Twin Room, City View

Minibar, in-room safe, desk, laptop workspace

Club Twin Room, City View

  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Premier City View Room - King

Minibar, in-room safe, desk, laptop workspace

Club Premier City View Room - King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Premier Sea View Room - King

Minibar, in-room safe, desk, laptop workspace

Club Premier Sea View Room - King

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, City View (Questers Premier)

Family Room, City View (Questers Premier) | Minibar, in-room safe, desk, laptop workspace

Family Room, City View (Questers Premier)

  • City view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Sea View (Questers Premier)

Family Room, Sea View (Questers Premier) | Minibar, in-room safe, desk, laptop workspace

Family Room, Sea View (Questers Premier)

  • Harbor view
  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Room, 2 Twin Beds, Sea View

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Kowloon City, a neighborhood in Kowloon, Kerry Hotel Hong Kong by Shangri-la is in a shopping district and on the waterfront. The area's natural beauty can be seen at Kowloon Bay and Victoria Harbour, while The Peak Tram and Ocean Park are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Hong Kong Coliseum, or consider a night out at Central Harbourfront Event Space. Visit our Kowloon travel guide
Map
38 Hung Luen Road, Hung Hom Bay, Kowloon, 000000

What's nearby

  • Hung Hom Promenade
    Hung Hom Promenade
    1 min walk - 0.1 miles
  • Drone fly over Hong Kong city
    Kowloon Bay
    5 min walk - 0.3 miles
  • Victoria Harbour
    Victoria Harbour
    11 min walk - 0.6 miles
  • Tsim Sha Tsui Promenade
    Tsim Sha Tsui Promenade
    12 min walk - 0.7 miles
  • Wonderful Worlds of Whampoa
    3 min walk - 0.2 miles

Getting around

  • Whampoa Station
    6 min walk
  • Hong Kong Hung Hom Station
    12 min walk
  • Hong Kong International Airport (HKG)
    37 min drive

Restaurants

  • Sushiro 壽司郎
    6 min walk
  • Sukiya
    4 min walk
  • Hong Wo Kok Restaurant
    7 min walk
  • Lobby Lounge
    4 min walk
  • Big Bay Café
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (HKD 600 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 348 for adults and HKD 348 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Stereo
  • Yoga classes

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (18,901 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 565.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 348 for adults and HKD 348 for children
  • Valet parking fee: HKD 600 per night
  • Rollaway bed fee: HKD 565.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Kerry Hotel Hong Kong by Shangri-la have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Kerry Hotel Hong Kong by Shangri-la pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for HKD 600 per night.

What time is check-in at Kerry Hotel Hong Kong by Shangri-la?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Kerry Hotel Hong Kong by Shangri-la?

Check-out is at noon.

Where is Kerry Hotel Hong Kong by Shangri-la located?

Located in Kowloon City, this luxury hotel is within a 10-minute walk of Hung Hom Promenade and Kowloon Bay. Victoria Harbour and Hong Kong Convention and Exhibition Centre are also within 3 mi (5 km). Whampoa Station is 6 minutes by foot and Shu Kuk Street Tram Stop is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kerry Hotel Hong Kong by Shangri-la Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 759 out of 1003 reviews
Rating 8 - Good. 171 out of 1003 reviews
Rating 6 - Okay. 34 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views over Victoria Harbour
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Kerry Hotel. The staff was extremely nice and very helpful during our stay. Our only negative was the smell of smoking in the hallways but the rooms were clean and smoke free. We would stay here again in future visits.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with access to ferry and trains
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating for very early check in. Club staff were amazing. Especially Jasmine, Chris and Tiger
Stayed 3 nights in May 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a truly excellent staff. Very warm and accommodating atmosphere.The breakfast buffet(3rd floor) and club room(8th floor) were both worth the value. We really enjoyed our stay!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kevin Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff were exceptional. Nice, clean rooms. Good location, close to Whampoa station.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Aoife

Liked: Cleanliness, staff & service, amenities
Amazing clean room, great location and great staff in hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True 5 stars. Great beddings, free beverages, truly luxury bathroom. I slept really well and recovered from a flu quite quickly at this hotel.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Lush hotel feels , great location, close to ferry service across to Hong Kong city Starbucks down stairs , food court near by
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Julie-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Everything was immaculate. Highly recommend
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Professional and courteous staff. Convenient location. Would stay here again.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
The whole hotel was immaculate. Pool and health club area was excellent, room was very clean and we may have been upgraded as I originally booked a city view and we received a harbour view. Dockyard bar/restaurant area is a great addition as well. Would wholly recommend this hotel!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel, great service and amenities
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs from the front desk to the cleaning ladies are extremely friendly. They also have a curtesy service to keep our luggages for 30 days free of charge after we already check out and went on a tour.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Shi Ya

Liked: Cleanliness, amenities, property conditions & facilities
Very good customer service and the hotel is overall pretty clean, just a little dusty in certain areas of the room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Excellent, lovely staff, early check in for free at 7am.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness
The hotel is well located and has professional and caring staff. Our room was large and beautifully designed and decorated and kept immaculately clean. This is truly a five star hotel. I would not hesitate to recommend it to anyone.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice environment, polite staff excellent breakfast and seafood dinner
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with everything, although the staff at the restaurant on the 7th floor were not as warm as the rest of the staff, a little unwelcoming. The room and view were fantastic and we would return to this hotel again for sure.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to stay in Hong Kong! Great view, breakfast and service! Thank you, kindly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Peng San

Liked: Cleanliness, staff & service
Very nice room clean and good service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Room was clean and done to high standards everyday. Location is great as we know Hong Kong very well. Staff were excellent for the whole of our stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view and nice room
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Suketu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have stayed in by far. The room was clean, bedsheets changed daily. The gym was well kept.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Attila

Liked: Cleanliness, amenities, property conditions & facilities
Hotel room, dining, lobby, and staff were exceptional. Great location, beautiful views. Great value, as well. Well done, Kerry Hotel!
Stayed 6 nights in Oct 2025