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The Palace Hotel Kota Kinabalu

4.0 star property
Hotel with free parking, near Imago Shopping Mall

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Photo gallery for The Palace Hotel Kota Kinabalu

Lobby lounge
Outdoor pool, sun loungers
Deluxe Room | Minibar, in-room safe, desk, laptop workspace
Lobby sitting area
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Room service
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Bidet
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Palace Suite

Palace Suite | Minibar, in-room safe, desk, laptop workspace

Palace Suite

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
  • 6 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Palace Suite

Minibar, in-room safe, desk, laptop workspace

Palace Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room(No Window)

Minibar, in-room safe, desk, laptop workspace

Standard Room(No Window)

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
No. 1 Jalan Tangki, Karamunsing, Kota Kinabalu, Sabah, 88100

What's nearby

  • Imago Shopping Mall - 8 min walk - 0.5 miles
  • Centre Point - 8 min walk - 0.5 miles
  • Gaya Street Sunday Market - 18 min walk - 1.0 mile
  • Suria Sabah Shopping Mall - 2 min drive - 1.2 miles
  • Jesselton Point Ferry Terminal - 2 min drive - 1.4 miles

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Peppermint A Taste Of Vietnam - ‬5 min walk
  • ‪Executive Lounge, Hilton Kota Kinabalu - ‬7 min walk
  • ‪Urban Kitchen - ‬6 min walk
  • ‪Peppermint - ‬5 min walk

About this property

The Palace Hotel Kota Kinabalu

Hotel near Imago Shopping Mall
Consider a stay at The Palace Hotel Kota Kinabalu and take advantage of a poolside bar, a terrace, and a garden. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Tangerine Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), concierge services, and tour/ticket assistance
  • A TV in the lobby, meeting rooms, and an elevator
Room features
All 150 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with satellite channels
  • Separate dining areas, refrigerators, and coffee/tea makers

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Extended parking on site (MYR 40 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tangerine Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 150
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 20 for children
  • Extended parking fee: MYR 40 per night
  • Early check-in fee: MYR 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Palace Hotel Kota Kinabalu
Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Sabah
The Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel
The Palace Hotel Kota Kinabalu Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Does The Palace Hotel Kota Kinabalu have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Palace Hotel Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palace Hotel Kota Kinabalu?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Palace Hotel Kota Kinabalu?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MYR 150 (subject to availability).

What time is check-out at The Palace Hotel Kota Kinabalu?

Check-out is at noon.

Where is The Palace Hotel Kota Kinabalu located?

Located in Downtown Kota Kinabalu, this hotel is within 1 mi (2 km) of All Saint's Cathedral and Imago Shopping Mall. Kompleks Karamunsing and Kompleks Asia City are also within 10 minutes.

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The Palace Hotel Kota Kinabalu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 91 out of 328 reviews
Rating 8 - Good. 139 out of 328 reviews
Rating 6 - Okay. 70 out of 328 reviews
Rating 4 - Poor. 24 out of 328 reviews
Rating 2 - Terrible. 4 out of 328 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Great place to stay with nice pool and good breakfast. Bell sound of the elevator in the hall close to our room was the only thing up for improvement.
Stayed 1 night in Aug 2023

10/10

Good value for money. Property is being renovated but you do not hear any loud noises. Staff are friendly. Nice natural surroundings.

10/10

Very clean. Excellent staff service and very polite attentive staff. Excellent breakfast. Environmentally attentive. All at an excellent price range. Highly recommended and will stay there again whenever I am in that area.
Stayed 4 nights in Nov 2022

10/10

Surely will stay in this hotel again. The room is clean & comfy. The staffs are friendly & helpful too. Breakfast can be improve and services are good anyway. Kids enjoy the pool and nothing that we need to complaint about. Keep up the good services!

10/10

Only spent one night but I found this hotel very good. They wanted to upgrade us to their best room, but gave a weird look when we requested twin beds. That gave me a chuckle. This hotel would be one of my top choices to stay.
Stayed 1 night in May 2022

10/10

Breakfast buffet items get changed every few days or so, that way it's not always the same food to pick from, which is nice. We had a minor issue with our room and the hotel offered us a different room late one night. Very good hospitality!
Stayed 2 nights in Nov 2023

10/10

Great service. Only the toiletries is not refresh / change if you stay 3D 2N. This can be improve. Overall service, room, breakfast are 5 star
Stayed 2 nights in Jun 2023

10/10

Best hotel to start the year 2024! The service was great. The staff were super polite and friendly. The room was vast and I added with a rollaway bed without any issues - still very spacious. There’s free breakfast too. Near shopping complex just this one focused more on electronic products. Not something tourists will want to buy. Haha. Overall, I will stay in this hotel again. ❤️

6/10

Stayed 2 nights in Feb 2025

10/10

Hotel bastante nuevo, no muy lejos del centro. Personal muy agradable. Zumo del desayuno muy aguado. Bonita piscina.
Stayed 2 nights in Jul 2024

8/10

Stayed 5 nights in Mar 2024

8/10

Stayed 4 nights in Nov 2023

10/10

Stayed 4 nights in Jun 2023

6/10

如果保留接駁巴士更加方便
Stayed 4 nights in May 2023

8/10

Stayed 6 nights in May 2023

6/10

6/10

Stayed 1 night in Dec 2022

8/10

6/10

Stayed 1 night in Dec 2022

8/10

Stayed 1 night in Feb 2022

6/10

the breakfast is not enough for us... and didn't have much choice...
Stayed 2 nights in Dec 2020

10/10

Stayed 1 night in Jul 2020

10/10

Stayed 1 night in Jul 2020

10/10

Favourite hotel while in KK. Spacious room, variety choices of breakfast, friendly hotel staffs..
Stayed 2 nights in Feb 2020

10/10

Stayed 2 nights in Feb 2020