See all properties

The Jesselton Hotel

Property class: 3.5

Choose dates to view prices

Photo gallery for The Jesselton Hotel

A spacious lobby with a grand piano, a curved sofa, and a reception desk. - The Jesselton Hotel (Kota Kinabalu)
The entrance to Jesselton Hotel with a classic facade, large glass doors, and a tiled ground floor. - The Jesselton Hotel (Kota Kinabalu)
A grand lobby with a grand piano, a curved sofa, and a chandelier. - The Jesselton Hotel (Kota Kinabalu)
A hotel room with a bed, a desk with a chair, a TV, a wardrobe, and a bathroom with a glass door. - The Jesselton Hotel (Kota Kinabalu)
A spacious lobby with a curved sofa, a chandelier, and a seating area with tables and chairs. - The Jesselton Hotel (Kota Kinabalu)
The Jesselton Hotel provides laundry facilities and more. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Queen

A hotel room with a bed, a desk with a lamp, a chair, a television, and a large window with curtains.

Superior Queen

8.0 out of 10
Very good
(1 review)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin

A hotel room with a bathroom, a bed with two pillows, a nightstand, a chair, and a mirror.

Deluxe Twin

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King

A hotel room with a large bed, a chair, two bedside tables with lamps, a mirror, and two framed pictures on the wall.

Deluxe King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Jesselton Suite

A hotel room with a large bed, a television, a desk, and a wardrobe.

Jesselton Suite

  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Boutique Queen

A neatly made bed with a striped pillow, a bedside table with a lamp, and a wardrobe with a mirror.

Boutique Queen

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 16 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Boutique King

A hotel room with a bed, a wooden table, and a chair.

Boutique King

8.0 out of 10
Very good
(1 review)
  • City view
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Boutique Extra

A hotel room with two beds, a wooden desk, and a large window with curtains.

Boutique Extra

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 22 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Located in Kota Kinabalu, The Jesselton Hotel is in the city center. Atkinson Clock Tower and Petagas War Memorial are local landmarks, and travelers looking to shop may want to visit Imago Shopping Mall and Wisma Merdeka Shopping Center. Downbelow Adventure Centre and Aquascape Center are also worth visiting. Visit our Kota Kinabalu travel guide
Map
69 Jalan Gaya, Kota Kinabalu, Sabah, 88000

What's nearby

  • A mosque with a large green dome and two minarets, reflecting on a calm body of water.
    Suria Sabah Shopping Mall
    2 min walk - 0.1 miles
  • Gaya Street Sunday Market
    3 min walk - 0.2 miles
  • Wisma Merdeka Shopping Center
    5 min walk - 0.3 miles
  • KK Plaza
    6 min walk - 0.4 miles
  • Kota Kinabalu Central Market
    8 min walk - 0.5 miles

Getting around

  • Tanjung Aru Station
    5 min drive
  • Kota Kinabalu Intl. Airport (BKI)
    15 min drive

Restaurants

  • Fook Yuen 富源
    1 min walk
  • Yu Kee Bak Kut Teh (佑記肉骨茶)
    1 min walk
  • Restaurant Keng Wan Hing
    1 min walk
  • Kopi Ping Cafe Gaya Street
    1 min walk
  • October Coffee House
    2 min walk

Similar properties

A modern hotel lobby with a reception desk, large chandeliers, and a seating area.
Holiday Inn Express Kota Kinabalu City Centre by IHG
Downtown Kota Kinabalu
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 254 reviews
Holiday Inn Express Kota Kinabalu City Centre by IHG
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is The Jesselton Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Jesselton Hotel?

Check-in start time: 2 PM; Check-in end time: 6:30 AM. Late check-in is available during limited hours.

What time is check-out at The Jesselton Hotel?

Check-out is at noon.

Where is The Jesselton Hotel located?

Located in Downtown Kota Kinabalu, this hotel is within a 5-minute walk of Gaya Street Sunday Market, Wisma Merdeka Shopping Center, and Api Api Night Food Market Gaya Street. Suria Sabah Shopping Mall and Atkinson Clock Tower are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Jesselton Hotel Reviews

8.4

Very Good

8.2

Cleanliness

9.0

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 173 out of 470 reviews
Rating 8 - Good. 213 out of 470 reviews
Rating 6 - Okay. 67 out of 470 reviews
Rating 4 - Poor. 14 out of 470 reviews
Rating 2 - Terrible. 3 out of 470 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping and dinning
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the most historical hotel in KK. Our suite room is still well maintained. It is roomy and decent. It's location is the best - right at the Gaya Street Market. There area a lot of dining options within walking distance. The only thing we wished it could be improved is the lack of flexible shower head as it is fixed at a very high position; otherwise, it is perfect, especially considering the affordable price.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Staying in the hotel is just like way back to colonial era as it should be one of the oldest hotel in the city. Location is so convenient for visiting tourist hotspot and famous restaurant. The indoor lighting is not bright enough which make the room is a bit too dark at night.
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Bathroom not clean when checked in

I have stayed in this hotel numerous time. It is convenient and the refurbished or extension boutique section is stylish and comfortable. Staff is helpful. However, to my surprised the bathroom left with rubbsih or used toiletries when i checked in. I suspected the bathroom has not been cleansed.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location at an affordable price Walking distance to snorkeling jetty. Amazing street market right outside the front door!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Excellent location at Gaya Street. Staff especially Ros is very helpful. Rooms facing Jalan Dewan are noisy especially during weekend. Cars vrooming till 3+ in the morning. Queen room I stayed 203 has shower in bathtub which is not sparkling clean. I prefer a walk in shower room. Overall, it is a comfortable stay.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, friendly staff
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic hotel in KK. Close to all amenities, easy stopping point for taxis outside property. Clean and comfortable.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 6 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Place is very convenient, recommended 👍👍👍
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
This is a nice smaller hotel in an interesting area of KK. Be mindful that if you get a room at the back of the hotel that there is quite at bit of noise from the road.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and comfortable hotel. Very convenient area. But, its not car park friendly. Ideal for walking tourists and Grab.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

A historic hotel in the heart of Jesselton.

However, the classic interior and furnishing is a little aged and tired. Staff were really helpful and courteous. I hope the management can restore this hotel to its former glory.
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
..
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 6 nights. The room was only $100, Australian per night. It was beautiful and clean and the staff were outstanding. This is the most central hotel in KK, right in Gaya street. Close to everything. Highly recommended. Eos
Stayed 6 nights in Aug 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
right in the middle of the city centre
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were extremely friendly and helpful in arranging a driver for us who was equally friendly and helpful. The hotel photo doesn't look quite right--it is not on a corner, but it is on a street with trees down the median. We liked it enough that stayed there a second time, two weeks later.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room as expected for age. Quite well maintained.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, small, old style hotel in a good location. Plenty of eating choices nearby with a Japanese restaurant downstairs. The room was comfortable once I figured out how to work the A/C and lights. When I had questions they were quick to take care of whatever I needed. Recommended at a reasonable price.
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Under renovation

Under renovation
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

This hotel is one of those old fashioned hotel's It is small but central. Very polite receptionists and room boy.all helpful and speak excellent English. If you require all the modern convenient appliances and sky bars and restaurants. Do not book this hotel if you just want a nice room and old fashioned civility this is the place for you
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in perfect location

The Jesselton is in Gaya Street in the heart of KK. It is the perfect location for exploring the city, with everything within walking distance. The hotel is probably the oldest in KK, but the rooms are comfortable and fairly modern. Everything in the hotel is of high quality, and well maintained. The Jesselton harks back to more elegant times . There is no ding room, but there is an endless selection of restaurants close by. What was the restaurant is now a rather good sushi restaurant. The lack of a swimming pool wasn't a problem for us as we only stayed a few days.
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkout procedure was tedious and lengthy. It may due to lack of training or being trained.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
가야 스트리트 바로 옆이라 주말 야시장, 아침시장 보기 좋아요. 섬투어 가기에도 가까워요. 가성비 좋은 호텔입니다. 추천합니다.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
部屋は清潔で一人での滞在としてはちょうどよい大きさでした。ホテル内でレストランやコーヒーショップがなかったのが静かでよかったと思います。ロケーションが便利だったので外食には問題なくスタッフの対応もよかったです。
Stayed 5 nights in Dec 2025