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Shangri-La Tanjung Aru, Kota Kinabalu

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

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Photo gallery for Shangri-La Tanjung Aru, Kota Kinabalu

2 bars/lounges, lobby lounge
Tanjung Deluxe Seaview Suite (King) | Balcony view
Kinabalu Mountain View (King) | 1 bedroom, down comforters, in-room safe, individually decorated
Property amenity
2 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Kinabalu Deluxe Seaview Suite (King)

Kinabalu Deluxe Seaview Suite (King) | Dining room

Kinabalu Deluxe Seaview Suite (King)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 123 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Kinabalu Family Room

Kinabalu Family Room | View from room

Kinabalu Family Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Kinabalu Seaview (Twin)

Kinabalu Seaview (Twin) | 1 bedroom, down comforters, in-room safe, individually decorated

Kinabalu Seaview (Twin)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Kinabalu Mountain View (Twin)

Kinabalu Mountain View (Twin) | 1 bedroom, down comforters, in-room safe, individually decorated

Kinabalu Mountain View (Twin)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Kinabalu Mountain View (King)

Kinabalu Mountain View (King) | 1 bedroom, down comforters, in-room safe, individually decorated

Kinabalu Mountain View (King)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Seaview (Twin)

1 bedroom, down comforters, in-room safe, individually decorated

Tanjung Seaview (Twin)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Tanjung Deluxe Seaview Suite (King)

Tanjung Deluxe Seaview Suite (King) | 1 bedroom, down comforters, in-room safe, individually decorated

Tanjung Deluxe Seaview Suite (King)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 185 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Kinabalu Seaview (King)

Kinabalu Seaview (King) | 1 bedroom, down comforters, in-room safe, individually decorated

Kinabalu Seaview (King)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Seaview (King)

1 bedroom, down comforters, in-room safe, individually decorated

Tanjung Seaview (King)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 46 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Executive Seaview Suite (King)

Tanjung Executive Seaview Suite (King) | 1 bedroom, down comforters, in-room safe, individually decorated

Tanjung Executive Seaview Suite (King)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 105 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Kinabalu Executive Seaview Suite (King)

Kinabalu Executive Seaview Suite (King) | 1 bedroom, down comforters, in-room safe, individually decorated

Kinabalu Executive Seaview Suite (King)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club Seaview (King)

1 bedroom, down comforters, in-room safe, individually decorated

Horizon Club Seaview (King)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Tanjung)

Terrace/patio

Room, 1 King Bed, Pool View (Tanjung)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Sea View, Room, 1 King Bed, Terrace

1 bedroom, down comforters, in-room safe, individually decorated

Tanjung Sea View, Room, 1 King Bed, Terrace

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club Seaview (Twin)

1 bedroom, down comforters, in-room safe, individually decorated

Horizon Club Seaview (Twin)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Suite (Kinabalu Jungle Themed)

Family Suite (Kinabalu Jungle Themed) | 1 bedroom, down comforters, in-room safe, individually decorated

Family Suite (Kinabalu Jungle Themed)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Sea View (Kinabalu)

Room, 1 King Bed, Terrace, Sea View (Kinabalu) | 1 bedroom, down comforters, in-room safe, individually decorated

Room, 1 King Bed, Terrace, Sea View (Kinabalu)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Pool View (Tanjung)

Twin Room, Pool View (Tanjung) | 1 bedroom, down comforters, in-room safe, individually decorated

Twin Room, Pool View (Tanjung)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed with Sofa bed (Clown Fish Themed)

Family Room, 1 King Bed with Sofa bed (Clown Fish Themed) | 1 bedroom, down comforters, in-room safe, individually decorated

Family Room, 1 King Bed with Sofa bed (Clown Fish Themed)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Horizon Club, Twin Room, Terrace, Sea View

Horizon Club, Twin Room, Terrace, Sea View | 1 bedroom, down comforters, in-room safe, individually decorated

Horizon Club, Twin Room, Terrace, Sea View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Tanjung Sea View, Twin Room, Terrace

Tanjung Sea View, Twin Room, Terrace | 1 bedroom, down comforters, in-room safe, individually decorated

Tanjung Sea View, Twin Room, Terrace

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed, Terrace, Sea View

Horizon Club, Room, 1 King Bed, Terrace, Sea View | 1 bedroom, down comforters, in-room safe, individually decorated

Horizon Club, Room, 1 King Bed, Terrace, Sea View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
No. 20, Jalan Aru, Tanjung Aru, Kota Kinabalu, Sabah, 88100

What's nearby

  • Sabah State Mosque - 5 min drive - 2.9 miles
  • Imago Shopping Mall - 7 min drive - 3.3 miles
  • Sutera Harbour - 7 min drive - 3.1 miles
  • Gaya Street Sunday Market - 8 min drive - 4.7 miles
  • Suria Sabah Shopping Mall - 9 min drive - 5.1 miles

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 14 min drive

Restaurants

  • ‪Tanjung Aru Plaza - ‬3 min drive
  • ‪Restoran Pak Mus - ‬3 min drive
  • ‪Cafe TATU - ‬10 min walk
  • ‪Coco Joe's Bar & Grill - ‬9 min walk
  • ‪Zing Sunset Bar - ‬7 min walk

About this property

Shangri-La Tanjung Aru, Kota Kinabalu

Luxury family-friendly resort near Sabah State Mosque
Located close to Imago Shopping Mall and Anjung Samudera, Shangri-La Tanjung Aru, Kota Kinabalu provides a free breakfast buffet, an adjacent golf course, and a marina. This resort is a great place to bask in the sun with a private beach, sun loungers, and scuba diving. Indulge in hydrotherapy, a body wrap, and a deep-tissue massage at Chi, The Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. The health club offers fitness classes and yoga classes; other things to do include snorkeling, parasailing, and sailing. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as free water park access and a grocery/convenience store.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking, plus valet parking (surcharge)
  • Limo/town car service, 3 outdoor tennis courts, and express check-out
  • Express check-in, supervised childcare (surcharge), and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All 498 individually furnished rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Changing tables, baby baths, and free infant beds
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with hydromassage showers and bidets
  • 43-inch LCD TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and eco-friendly cleaning products

Languages

Chinese (Mandarin), English, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Covered valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Borneo Lounge; Bar
  • Cafe' TATU
  • Coco-Joe's Bar; Grill
  • Shang Palace
  • Sunset Bar

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Kayaking
  • Mini golf
  • Paddleboard
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Scuba diving
  • Snorkeling
  • Table tennis
  • Water skiing
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Babysitting (surcharge)
  • Changing table
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 7,190 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • Marina
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (34 inches high)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Sign language-capable staff
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Shangri-La mobile app before check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 212.4 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 212.4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Guests under 16 years old are not allowed in the health club or fitness facility
Guests under 16 years old are not allowed in the spa

Property is also known as

Shangri La's Tanjung Aru Resort Spa
Shangri La's Tanjung Aru Kota Kinabalu
Shangri La's Tanjung Aru Resort
Shangri La's Tanjung Aru Resort Kota Kinabalu
Tanjung Aru
Shangri La Kota Kinabalu
Shangri Las Tanjung Aru Hotel
Shangri Las Tanjung Aru Resort
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Shangri La's Tanjung Aru Resort Spa
Shangri-La Tanjung Aru, Kota Kinabalu Resort
Shangri-La Tanjung Aru, Kota Kinabalu Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu Resort Kota Kinabalu

Frequently asked questions

Does Shangri-La Tanjung Aru, Kota Kinabalu have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–10:00 PM.

Is Shangri-La Tanjung Aru, Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Tanjung Aru, Kota Kinabalu?

Self parking is free at this property.

What time is check-in at Shangri-La Tanjung Aru, Kota Kinabalu?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Shangri-La Tanjung Aru, Kota Kinabalu?

Check-out is at noon.

Where is Shangri-La Tanjung Aru, Kota Kinabalu located?

Located in Tanjung Aru, this beachfront resort is next to a golf course and within 3 mi (5 km) of Sabah State Mosque and Imago Shopping Mall. Anjung Samudera and Gaya Street Sunday Market are also within 6 mi (10 km).

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Shangri-La Tanjung Aru, Kota Kinabalu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1001 reviews
Rating 8 - Good. 191 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

The Shangri-La was a beautiful well kept resort which was so family friendly. Their attentiveness to those with families was extraordinary. It made our stay so comfortable and pleasant. We would definitely recommend the Shangri-La to our family and friends.
Stayed 5 nights in May 2025

10/10

I had the best vacation there.
Stayed 3 nights in Jan 2025

10/10

Nice staff, good facilities, really enjoyed
Stayed 2 nights in Jan 2025

10/10

Excellent staff service and good ambience, will visit next year - keep up the good work
Stayed 3 nights in Nov 2024

10/10

Hotel and staff were absolutely outstanding. We absolutely loved our stay and didn’t want to come home
Stayed 10 nights in Jul 2024

10/10

Kids facilities are amazing which it’s important for families. The outdoor bbq buffet and shows was amazing The staff was very kind and helpful Lorena, and Ann from the lounge
Stayed 2 nights in Oct 2024

10/10

big suite & good sight & kindly for a child
Stayed 5 nights in Jan 2025

10/10

Just excellent. Also, great for those who bring their children.
Stayed 2 nights in Dec 2024

10/10

We had great time.
Stayed 4 nights in Jul 2024

10/10

I had the best experience in this year at the hotel. Kind staffs, beautiful sunset ... The perfect place I think if you find the hotel for your family trip.
Stayed 2 nights in Sep 2024

10/10

Room was kind of old but beach and enire enviorment was beautiful. Swimming pool was great as well
Stayed 1 night in Sep 2024

8/10

Everything was good but sad that if I book via Shangri-La website is better than hotels.com , more benefits…
Stayed 4 nights in Dec 2024

10/10

Satisfied with great experiences. We had wonderful time in beach, pool, and sea fishing. Thanks to Mr AG SOFRIE and KENNY ROGERS for help us our fishing activities.
Stayed 3 nights in Dec 2024

10/10

Great hotel and accommodation. Breakfast need to be a bit more European/ Australian oriented. Prices at restaurants a bit high. We want to mention James, at the reception to say my big THANK YOU 🙏, for his help, support and great customer service! Looking for something particular, he did his best to help as. Again -big, big THANK YOU, James !!! The best customer assistant we ever met worldwide !
Stayed 5 nights in Mar 2025

10/10

It was the best accommodation. The first floor was Sea View Tanjungari Wing It was a resort where you could go out to see the sunset right away, and you were satisfied with both the swimming pool and breakfast. The only regret is that the convenience store is not 24 hours, so it's a little disappointing. It's hard to go out of the resort Other than that, they were all the best.
Stayed 2 nights in Jan 2025

10/10

The staff was very friendly and helpful. I like the diversity in the staff employed (age, gender and ability). Some areas can do with a spruce up (floor of the pool).
Stayed 4 nights in Oct 2024

8/10

.
Stayed 1 night in Feb 2025

10/10

We loved our stay, the hotel is beautiful, with fantastic facilities. The staff were incredibly friendly and made us feel so welcome. The breakfast selection was extensive, and although busy when we were there, it was very well managed. We had access to the Club Lounge, and this was fabulous. The pool was wonderful. We also used the Star Jetty for an island transfer and water sports and the service here was great too. All in all, a fantastic hotel for a family holiday, and we would very much recommend.
Stayed 4 nights in Jul 2024

8/10

OK
Stayed 4 nights in Dec 2024

10/10

What a delightful stay ! From the moment we walked up the steps to the sound of the gong ,cool towels and refreshing drinks- friendly and accommodating staff - we knew we were in for a treat . Hotel surrounds and pool are beautiful , the yoga class in the morning right next to the water was a lovely way to start the day. Food plentiful and delicious with a huge variety of dishes. Always something going on and yet blissful places to be still and relaxed. The staff are always smiling and will go out of their way to help .Best 4 days we have spent in a long time - we will be back for sure - terima kasih Shangri La Tanjung Aru for a wonderful stay .
Stayed 4 nights in Sep 2024

8/10

Check in process too long.....
Stayed 1 night in Jan 2025

4/10

Overall, it is worse than Shangri-La Cebu Mactan. The sunset isn't particularly spectacular, but it's acceptable. Breakfast is not tasty. The staff are not friendly.
Stayed 7 nights in Dec 2024

10/10

I have traveled the world many times. Over 1,000,000 miles in the air last I checked. I have stayed in slums and I have stayed in resorts. This is the best place I have stayed by far and for a great price. The food was great, staff was very friendly and attentive, all spoke English pretty well. The room service was divine and the buffets were insanely assorted and delicious. It is a short boat ride to different islands for snorkeling and water activities. Additionally if you upgrade you get access to free food and alcohol for afternoon tea and adults time in the restaurant. They also have so many activities for children and you can drop your child around 11am and have that romantic vacation you have been wanting while your kids play.
Stayed 3 nights in Nov 2024

10/10

Stayed in Tanjung ocean view which got nice sunset view. All staff- room service, breakfast room , pool area, are all excellent. Check in was good, got upgrade . Pool was very old but maintained very well and clean. Beach area was not that good. Breakfast got everything, fresh juice, fruits pomelo etc. noodle sections. As mentioned before by others late check out is not allowed even when hotel is less than a third full. We were given “ star lounge access for staying on but as mentioned by others nothing in there except toilets.
Stayed 3 nights in Nov 2024

8/10

We loved the property with one exception: despite complaining nothing was done about the fact that we had only cold water in the shower for four days.
Stayed 4 nights in Oct 2024