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Promenade Hotel Kota Kinabalu

4.0 star property
Travelers find a perfect blend of comfort and local experiences at this downtown hotel, with airport pickup service making arrivals effortless

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Photo gallery for Promenade Hotel Kota Kinabalu

Lobby - Promenade Hotel Kota Kinabalu (Kota Kinabalu)
Outdoor pool, sun loungers - Promenade Hotel Kota Kinabalu (Kota Kinabalu)
Executive Suite with Club Lounge Access | Living area | LCD TV - Promenade Hotel Kota Kinabalu (Kota Kinabalu)
Buffet - Promenade Hotel Kota Kinabalu (Kota Kinabalu)
Free minibar, in-room safe, desk, blackout drapes - Promenade Hotel Kota Kinabalu (Kota Kinabalu)
Promenade Hotel Kota Kinabalu offers an upscale urban retreat in downtown Kota Kinabalu. Guests relax by the outdoor pool, enjoy breakfast at two on-site restaurants, and explore nearby dining spots. Free in-room WiFi and personalized itineraries by the concierge.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Suite with Club Lounge Access

  • Sleeps 2

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Suite with Club Lounge Access

  • Sleeps 2

View all photos for Superior Double or Twin Room

Free minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • City view

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

Free minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Partial ocean view

View all photos for Junior Suite Double Room

Free minibar, in-room safe, desk, blackout drapes

Junior Suite Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Suite with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bidet
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Suite with Club Lounge Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Promenade Superior with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior with Club Lounge Access

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • City view

View all photos for Promenade Deluxe with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Sea view

View all photos for Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access | Free minibar, in-room safe, desk, blackout drapes

Executive Suite with Club Lounge Access

Highlights

Separate dining area
Air conditioning
Executive Lounge
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Sea view

View all photos for Superior Room with City View

Free minibar, in-room safe, desk, blackout drapes

Superior Room with City View

  • Sleeps 2

View all photos for Deluxe Room With Partial Sea View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room With Partial Sea View

  • Sleeps 2

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

  • Sleeps 2

View all photos for Promenade Superior Room with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Room with Club Lounge Access

  • Sleeps 2

View all photos for Promenade Deluxe Room with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Room with Club Lounge Access

  • Sleeps 2

View all photos for Presidential Suite

Free minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 2

View all photos for Executive Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Executive Suite with Club Lounge Access

  • Sleeps 2

About the neighborhood

Located in Downtown Kota Kinabalu, a neighborhood in Kota Kinabalu, Promenade Hotel Kota Kinabalu is in a shopping district and on the waterfront. Downbelow Adventure Centre and Aquascape Center are local attractions and those in the mood for shopping can visit Plaza Wawasan and Oceanus Waterfront Mall. Water World Theme Park and Orchid De Villa are also worth visiting. Visit our Kota Kinabalu travel guide
Map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000

What's nearby

  • Kota Kinabalu Waterfront showing general coastal views, boating and a sunset
    Kota Kinabalu Esplanade
    1 min walk - 0.1 miles
  • The sundown in downtown of Kota Kinabalu. #Roadtrip #Trover #Sunset
    Oceanus Waterfront Mall
    2 min walk - 0.1 miles
  • This was taken after a quick walk from the Philippine market 6km away around 7am. #kotakinabalu #sunrise #waterfront #imagoKK #KK #Sabah
    Imago Shopping Mall
    6 min walk - 0.4 miles
  • Centre Point
    5 min walk - 0.3 miles
  • Anjung Samudera
    5 min walk - 0.3 miles

Getting around

  • Tanjung Aru Station
    7 min drive
  • Kota Kinabalu Intl. Airport (BKI)
    8 min drive

Restaurants

  • Aachi Curry House
    5 min walk
  • Big Fish
    4 min walk
  • Restoran Rasika Maju
    6 min walk
  • Promenade Staff Cateen
    5 min walk
  • The Lounge
    6 min walk

About this property

Promenade Hotel Kota Kinabalu

Upscale hotel located in Downtown Kota Kinabalu
Consider a stay at Promenade Hotel Kota Kinabalu and take advantage of a grocery/convenience store, a coffee shop/cafe, and a hair salon. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Local cuisine breakfast (surcharge), smoke-free premises, and a banquet hall
  • Luggage storage, wedding services, and tour/ticket assistance
  • A 24-hour front desk, an elevator, and a front-desk safe
  • Guest reviews say good things about the overall condition
Room features
All 446 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free stocked minibars and free WiFi.
More amenities include:
  • Bathrooms with bidets and free toiletries
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: MYR 49 for adults and MYR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dynasty Restaurant
  • Promenade Cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 8,396 square feet of conference space
  • Business center

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 49 for adults and MYR 25 for children
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Does Promenade Hotel Kota Kinabalu have a pool?

Yes, this property has an outdoor pool.

Is Promenade Hotel Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Promenade Hotel Kota Kinabalu?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Promenade Hotel Kota Kinabalu?

Check-out is at noon.

Where is Promenade Hotel Kota Kinabalu located?

Located in Downtown Kota Kinabalu, this hotel is steps from Oceanus Waterfront Mall and Kota Kinabalu Esplanade. Warisan Square and Plaza Wawasan are also within 10 minutes.

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Reviews

Promenade Hotel Kota Kinabalu Reviews

8.0

Very Good

8.0

Cleanliness

8.2

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 184 out of 594 reviews
Rating 8 - Good. 262 out of 594 reviews
Rating 6 - Okay. 86 out of 594 reviews
Rating 4 - Poor. 45 out of 594 reviews
Rating 2 - Terrible. 17 out of 594 reviews

Reviews

10/10 Excellent

jack tak hau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel with great facility. Location is also good, very central to shops and restaurants. Highly recommended!
Stayed 2 nights in Sep 2025

8/10 Good

MOHAMMED ISNIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good dining and good environment.will recommend others.
Stayed 3 nights in Apr 2025

6/10 Okay

Jing

Liked: Cleanliness, staff & service
Pro: Good location. Friendly Staff Cons: The lobby smelled like smoke even though it was non -smoking property.
Stayed 3 nights in Jul 2025

8/10 Good

Soo Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money for a comfortable stay.

Promenade Hotel is situated opposite the Waterfront and within walking distance from shopping centres and malls.
Stayed 1 night in Apr 2025

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 4 star property. Staff are very froendly and helpful. Breakfast was excellent with a large variety to choose from. Property was very clean and well maintained.
Stayed 3 nights in Mar 2025

8/10 Good

Markku Aleksi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked as expected. Good and varied breakfast, room was cleaned every day
Stayed 9 nights in Apr 2025

8/10 Good

Colby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were unable to give me the tool I booked (months in advance) I had to settle with combining the 2 twin beds instead of my king bed Other than that it was great the breakfast was amazing
Stayed 6 nights in May 2025

8/10 Good

Khairul Izan bin

Liked: Amenities
Location is good.
Stayed 6 nights in Sep 2024

10/10 Excellent

Yoke

Liked: Staff & service, property conditions & facilities
It is very relaxing
Stayed 3 nights in Jan 2025

10/10 Excellent

JACKSON

Liked: Amenities
Staff very helpful & polite.
Stayed 4 nights in Aug 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Stayed 3 nights in Apr 2024

8/10 Good

Yau Chun

Liked: Staff & service
Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Stayed 6 nights in Dec 2023

8/10 Good

Ahmad Farouk

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Spacious and comfortable room. Good location.
Stayed 3 nights in Aug 2023

10/10 Excellent

Pei Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Promenade Hotel KK and would like to especially commend their outstanding service. When my rental car broke down during my trip, the staff went above and beyond to assist me with the tapping out issue—something that could have been a real hassle without their help. I also truly appreciated how accommodating they were with my last-minute request for a late check-out. The level of hospitality here is top-notch, and the warmth of the team really made a difference during my stay. I’d also like to highlight the hotel’s restaurant—the food was great, and I absolutely loved their home-baked pastries. You can really taste the care that goes into their kitchen. Overall, an excellent experience. I’ll definitely be back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another staycation at Promenade

Check-in was good and fast with such a friendly and professional staff. Room is just as requested. Only drawback is lack of switches for lighting which was replaced with digital push screen which doesn't seem to work resulting in a poorly lit room and caused inconveniences due to that. Prefer to have manual swtches for practicality.
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good though but for the shower which flood terribly after every use. Maybe the drainage is blocked. Maintainance should look into it. The breakfast buffet is excellent though. I'd give it a four and a half star. Nice overall👍
Stayed 2 nights in Mar 2024

8/10 Good

SHARON XUEQI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - good and safe. Hotel door was a bit too tight so had to use a bit of weight on the door whenever we open it. There are 2 convenience stores opposite the hotel, around 3 min walk. Bedroom slippers, hair dryer and necessities like lotion and soap etc were provided. 2 bottles of mineral waters were being provided as well daily. Hotel room was clean, just a bit dark, could be brighter. Hotel breakfast was not the best, but ok, lots of variety. Parking was cheap, RM4 for 24 hours for basement carpark parking. Would stay here again if I am here!

8/10 Good

Joonsoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The original check in time was 3 pm but i waited until 6 pm, they said the room is not ready. I felt bad a little bit at first, but room was clean and the sea view was awesome. There was a small problem that we could not flush toilet but it was fixed by the person in the hotel.
Stayed 3 nights in Dec 2023

8/10 Good

KWOK YIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and cleaning
Stayed 5 nights in Dec 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. the staff were friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel gives you a takeaway breakfast for an early flight. Brilliant!
Stayed 1 night in Sep 2025

10/10 Excellent

YiYing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice pillow, bed and breakfast
Stayed 1 night in Apr 2025

6/10 Okay

Danya

Liked: Cleanliness, staff & service, amenities
The hotel was well kept however, not to the fault of the hotel, the water line to the hotel was broken and there were no flush toilets working or faucets/showers. The resteraunts at the hotel was limited in selection but several resteraunts were available within walking distance. The staff was very helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay & great food!
Stayed 1 night in Sep 2022

10/10 Excellent

Ching-Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. Highly recommended

Update the room for us. Nice view to see the sunset. And breakfast is valuable. Highly recommended. 5-10mins walking to shopping mall and local night market.
Stayed 2 nights in May 2025