See all properties

Pan Borneo Hotel Kota Kinabalu

4.0 star property
Families splash in the outdoor and children's pools at this relaxing retreat, while the helpful staff assists with tickets to nearby attractions

Choose dates to view prices

Photo gallery for Pan Borneo Hotel Kota Kinabalu

Breakfast, lunch and dinner served - Pan Borneo Hotel Kota Kinabalu (Kota Kinabalu)
Property video
Lobby - Pan Borneo Hotel Kota Kinabalu (Kota Kinabalu)
Outdoor pool - Pan Borneo Hotel Kota Kinabalu (Kota Kinabalu)
Pool View | View from room - Pan Borneo Hotel Kota Kinabalu (Kota Kinabalu)
Pan Borneo Hotel Kota Kinabalu offers relaxation with pools and scenic terrace views. Stay connected with in-room WiFi, keep fit at the gym, enjoy meals at the on-site restaurant, and get tour assistance from knowledgeable staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for City View

Minibar, in-room safe, desk, laptop workspace

City View

  • Sleeps 3
  • Free WiFi

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 3
  • Free WiFi

View all photos for City View

City View | Minibar, in-room safe, desk, laptop workspace

City View

7.0 out of 10
Good
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Family City View

Family City View | Minibar, in-room safe, desk, laptop workspace

Family City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds
  • Free WiFi

View all photos for Pool View

Pool View | Minibar, in-room safe, desk, laptop workspace

Pool View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Room City View

Minibar, in-room safe, desk, laptop workspace

Family Room City View

  • Sleeps 7
  • Free WiFi

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sea view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite Room

Family Suite Room | Minibar, in-room safe, desk, laptop workspace

Family Suite Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Kota Kinabalu, Pan Borneo Hotel Kota Kinabalu is near the airport. Sutera Harbour and Jesselton Point Ferry Terminal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Monsopiad Cultural Village and Downbelow Adventure Centre. Traveling with kids? Consider Water World Theme Park and Aquascape Center. Visit our Kota Kinabalu travel guide
Map
One Place Mall, Lorong Putat 3, Putatan, Kota Kinabalu, Sabah, 88200

What's nearby

  • Petagas War Memorial
    5 min drive - 2.7 miles
  • Monsopiad Cultural Village
    6 min drive - 3.5 miles
  • Lok Kawi Wildlife Park
    8 min drive - 4.6 miles
  • Tanjung Aru Perdana Park
    11 min drive - 6.0 miles
  • Sabah State Mosque
    12 min drive - 6.4 miles

Getting around

  • Putatan Station
    7 min walk
  • Kota Kinabalu Intl. Airport (BKI)
    10 min drive

Restaurants

  • Restoran Sinar Mustika
    1 min walk
  • Fook Yuen Café & Bakery
    1 min walk
  • HK Seafood Restaurant
    1 min walk
  • Zul Lamb Chop Cafe
    2 min walk
  • Kofee Cafe One Place ,Mall
    1 min walk

Similar properties

Lobby sitting area
The SIGAR Hotel at Sutera Bay
Kota Kinabalu
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 13 reviews
The SIGAR Hotel at Sutera Bay
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 8:30 PM to 6:00 AM at scheduled times
  • Area shuttle (surcharge)
  • Self parking on site (MYR 5 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 38 for adults and MYR 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lounge & Sunset Terrace

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,409 square feet of conference space
  • Business center

Outdoors

  • In a nature reserve
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 70.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 38 for adults and MYR 19 for children
  • Self parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Pan Borneo Hotel Kota Kinabalu have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Pan Borneo Hotel Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 5 per day.

What time is check-in at Pan Borneo Hotel Kota Kinabalu?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Pan Borneo Hotel Kota Kinabalu?

Check-out is at noon.

Does Pan Borneo Hotel Kota Kinabalu provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs 8:30 PM–6 AM at scheduled times.

Where is Pan Borneo Hotel Kota Kinabalu located?

This family-friendly Kota Kinabalu hotel is located near the airport, within 3 mi (5 km) of Petagas War Memorial and Monsopiad Cultural Village. Imago Shopping Mall and Lintas Plaza are also within 6 mi (10 km). Putatan Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Pan Borneo Hotel Kota Kinabalu Reviews

8.0

Very Good

8.2

Cleanliness

6.4

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 63 out of 196 reviews
Rating 8 - Good. 82 out of 196 reviews
Rating 6 - Okay. 37 out of 196 reviews
Rating 4 - Poor. 11 out of 196 reviews
Rating 2 - Terrible. 3 out of 196 reviews

Reviews

Verified

10/10 Excellent

Anwag

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, all staff interaction. Overall good experience
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast disappointing (no eggs!) but lunch and dinner ala carte menu are good and reasonably priced. There are few restaurants within walking distance so it is good that hotel restaurant is okay. Major frustration with room safe. It was rusted and unused. They replaced it but the second one would not work (electronics were bad). I gave up.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness
Very good value, very helpful staff Comfy bed Could do with a bit of a refresh
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night only but a very pleasant stay. Check in was excellent. Pool was very refreshing
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night as I was transiting through Kota Kinabalu. The hotel kindly offer a free airport pick-up. Lovely staff, clean room, and good quality gym and pool facilities. The breakfast was pleasant.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness
Bed sheets were dirty. Staff was very nice and friendly, but the room itself was not in a very good condition.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for the airport

We only stayed briefly between connecting flights and booked into two rooms. The staff at reception were absolutely first rate making us very welcome and the rooms were both spotless. We didn’t eat due to our brief staff so cannot comment on the food at the restaurant. The hotel is the perfect choice for quick access to the airport at Koh a Kinabalu which is a cheap taxi ride away.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really great for the location😃

Rooms where a delight, clean and comfy, quiet too! Great bathroom! Super parking, cost 5 Myr pr day, but really great deal. Staff are super friendly. Hotel are near many food options. Located shoulder to shoulder to a shopping mall! Convenient shops like 7/11 and others are JUST outside the etrance! Barber shops too! My needs where fullfilled! Even the busy elevators where quick, there are 3 elevators opperating, so no waiting there too! Really good for the price!
Stayed 3 nights in Feb 2024
Verified

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was dirty and tiles were broken. There was no soap provided. I went to the pool and asked for a towel and was told to go back to my room to get my room towel because housekeeping doesn’t provide pool towels. I did NOT as I was already wet! I insisted to be provided with a towel. I may add I wish I had not gone in the pool as it was disgusting … there was brown dirt floating in it. As soon as I saw that I got out. The front desk and restaurant staff were the best part of this hotel.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful stay, tasty breakfast, nice room and great pool to use. The little shop onsite was good too. All food was amazing.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Geremy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good and 100% liveable lol. You’ll be good staying here. Trust me. However breakfast is overpriced so please just eat outside 😭🙏
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Chrono

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Fiona

We arrived just after midnight. The staff were very couteous and helpful. There was a mix up with booking the free shuttle. I never received a confirmation or knew who to look for so ended up catching a taxi. Instead we received a free shuttle back to the airport before lunch. The room was clean and the beds were comfortable. Bathroom was clean and adequate, good shower. Breakfast was not included but we were able to have for mry38 each. It is not a high end hotel, rather a servicable cheaper hotel. Exactly what we were looking for. Breakfast was not included but we bought for MR38 per person. There was a large choice of hot and cold malaysian food. Also tea and coffee from large urns. Toast, cereals, small cakes and slices. There were alot of families who made use ofthe pool after breakfast. We were the only 2 Australians visiting. I would definitely recommend for a stop over.
Stayed 1 night in May 2026
Verified

8/10 Good

Charles

Liked: Cleanliness
The hôtel is ok for a short trip. Example : between 2 flights!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gift

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception guys were excellent especially Jay. Hotel staff is very friendly and there is a wonderful breakfast place nearby
Stayed 4 nights in Sep 2022
Verified

6/10 Okay

Christian

The place is ok for what you pay, close to the airport and large room are the positives, the hotel is noisy and breakfast below average
Stayed 1 night in Jun 2024
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place and good hotel view. Hotel parking need to be paid per entry for just RM3 because it was owned by the mall building. Overall I still like this hotel
Stayed 2 nights in Dec 2022
Verified

4/10 Poor

Mohseen

Disliked: Cleanliness, property conditions & facilities
The property needs an update - the carpet and rooms are all very tired and so are the bathrooms I would not book this again this was only booked due to proximity of the airport - they offered a shuttle to the hotel but the driver came late and we had get a taxi to the hotel
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Mark

Liked: Staff & service, amenities
We slept on the 8th floor and above us was a wedding with very very loud music. I could feel the bass on my pillow. Terrible.
Stayed 1 night in Jul 2025
Verified

8/10 Good

matthew

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
No ability to adjust room temp - only fan speed Toilet was broken before we arrived Towels were poor quality and some torn
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Christian

Fair accommodation for the price paid. Large room, but noisy with a non stop music during the day. Breakfast underwhelming and flavourless. @ballestrinaroundtheworld
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Ying Leong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad room cleanung. Room service never replace the towel for 3 nights I was staying there. I threw the tower to the toilet floor and it was completely wet. But they pick it up and then put back to the drawer in a big clump!!!!!!!!!!! Another towel just put on top the toilet flush. Then never replace the tower at all on the rack for 3 days. The floor mat also never replaced despite it used 3 days and comoletely wet. They also simply tidy the bed in a horrible way. No clean the floor either. They only replace the toiletries and mineral water. Completely mess. This also happened to my other 2 friends room. When I went in to the room on day 1, toilet bowl was dirty, whole room was dusty even on the washing sink! A complete disaster......
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities, room comfort

Bad room in bad condition

Arrived and slow check in. Given room with AC that wouldn't get cool, tv got no stations, and shower was broken! Moved me to a room but after 9 pm and I had 5 am flight the next day. Second room much better, but carpet dingy and everything well worn. Not up to standards of a 4* hotel. Disappointed and will not return.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dichtbij het vliegveld, er is een winkelcentrum en winkels dichtbij, en supermarkt en restaurants
Stayed 1 night in Apr 2026