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Mandarin Hotel

2.0 star property
Downtown Kota Kinabalu's prime location puts travelers steps from shopping and ferry terminals while attentive staff make every stay effortless

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Photo gallery for Mandarin Hotel

View from room - Mandarin Hotel (Kota Kinabalu)
Desk, blackout drapes, iron/ironing board, free WiFi - Mandarin Hotel (Kota Kinabalu)
Exterior - Mandarin Hotel (Kota Kinabalu)
Junior Suite | Desk, blackout drapes, iron/ironing board, free WiFi - Mandarin Hotel (Kota Kinabalu)
Lobby - Mandarin Hotel (Kota Kinabalu)
Mandarin Hotel, in Downtown Kota Kinabalu, offers complimentary airport drop-off. Guests enjoy WiFi while exploring Suria Sabah Shopping Mall and Jesselton Point Ferry Terminal. Practical amenities include dry cleaning, laundry services, and luggage storage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Queen Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard King Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room

  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior King Room

Desk, blackout drapes, iron/ironing board, free WiFi

Superior King Room

  • City view
  • 14 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds

  • City view
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, No Windows

Superior Room, No Windows | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, No Windows

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Single Room

  • City view
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room

  • City view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite

  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Single Room

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Single Room

  • Sleeps 1
  • Free WiFi

About the neighborhood

Located in Kota Kinabalu, Mandarin Hotel is in the city center. Jesselton Point Ferry Terminal and International Cruise Terminal Kota Kinabalu are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Api Api Night Food Market Gaya Street. Downbelow Adventure Centre and Aquascape Center are also worth visiting. Visit our Kota Kinabalu travel guide
Map
No 136 & 138, Jalan Gaya, Kota Kinabalu, Sabah, 88000

What's nearby

  • Suria Sabah Shopping Mall
    Suria Sabah Shopping Mall
    6 min walk - 0.4 miles
  • KK Plaza
    2 min walk - 0.1 miles
  • Gaya Street Sunday Market
    2 min walk - 0.1 miles
  • Kota Kinabalu Central Market
    5 min walk - 0.3 miles
  • Centre Point
    6 min walk - 0.4 miles

Getting around

  • Tanjung Aru Station
    9 min drive
  • Kota Kinabalu Intl. Airport (BKI)
    16 min drive

Restaurants

  • Kedai Kopi Yee Fung ๆ€ก่ฑ่Œถๅฎค
    1 min walk
  • The Royal Coconut ๅคชๅญๆคฐ
    2 min walk
  • Restoran Pak Haji 2
    1 min walk
  • Mizumizu Coffee
    1 min walk
  • Guan's Kopitiam ๆบ่Œถๅฎค
    1 min walk

About this property

Mandarin Hotel

Hotel near Imago Shopping Mall
At Mandarin Hotel, you can look forward to free airport drop-off, dry cleaning/laundry services, and a conference center. Guests can connect to free in-room WiFi.
Additional perks include:
  • Tour/ticket assistance, multilingual staff, and luggage storage
  • An elevator, a 24-hour front desk, and smoke-free premises
Room features
All 81 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free airport drop-off shuttle from 7:00 AM to 5:00 PM at scheduled times and on request

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Mandarin Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Mandarin Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Mandarin Hotel?

Check-out is at noon.

Does Mandarin Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs 7:00 AMโ€“5:00 PM on request.

Where is Mandarin Hotel located?

Located in Downtown Kota Kinabalu, this hotel is steps from Api Api Night Food Market Gaya Street, Gaya Street Sunday Market, and Atkinson Clock Tower. Merdeka Square and KK Plaza are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mandarin Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 98 out of 249 reviews
Rating 8 - Good. 109 out of 249 reviews
Rating 6 - Okay. 32 out of 249 reviews
Rating 4 - Poor. 8 out of 249 reviews
Rating 2 - Terrible. 2 out of 249 reviews

Reviews

Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Able to walk to many locations and night food market next door.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, strategic location, highly recommended for Gaya night market and morning market. Shuttle to airport provided too!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and helpful. Room was super clean
Stayed 6 nights in Nov 2025
Verified

6/10 Okay

Manfred

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was okay, Matratze not comfortable, internet weak with constant cut offs. Location of the Hotel is good, weir process at check-in had to give $20 USD cash deposit, not on CC like normal hotels.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, Great Location

Walking distace from main pier and bus station. Not far ride from airport. Staff were all wonderful. Would stay again 100%.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was walkable distance. Despite it being crowded on the weekend due to some market....still could sleep well.....it was a good trip. Will definitely stay here again. Good for solo travellers as it was an option for a single bed.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Akira

Liked: Cleanliness, amenities, property conditions & facilities
Thank you for providing me with the best hotel stay in Kota Kinabalu. I have returned safely to my home in Japan. I am very grateful to the room cleaning staff, reception staff, doorman, everyone treated me with a big smile and friendly and kind every day. I am very glad that I chose Mandarin Hotel. Please continue to do a good job to make all your guests happy. You are the best hotel staff. Thank you. With gratitude from Japan.
Stayed 6 nights in Jun 2025
Verified

6/10 Okay

Scot

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok hotel centered on old area of kota kinabalu. Staff was very nice. Room was average with some updates. Has refrigerator but also has slot that room key must be inserted in for electricity to work. When you take key and leave room refrigerator has no power. Why have refrigerator? Hotel was quiet but hallways smelled like cigarettes. I think there are better choices in KK at this price point.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Yuk Wah

Liked: Cleanliness
Many places to eat nearby within walking distance. Airport shuttle not available as mentioned in provided facilities. Very noisy music coming from nearby establishments. Not able to sleep.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

TENGKU NOR IZUANSHAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic
Stayed 1 night in Apr 2025
Verified

8/10 Good

Verified traveler

Liked: Staff & service

Close to airport and city

Our flight was delayed about one hour, we arrived at hotel around midnight, the front desk staff are still helpful to arrange the rooms with us. The entrance door will be locked after mid night, seemed quite safety to the hotel guests, but we will consider our safety during the outside stay.
Verified

6/10 Okay

Chi

Liked: Staff & service
Disliked: Property conditions & facilities
Basin tap is tight and the toilet roll is far to reach
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

KOJI

Liked: Cleanliness, staff & service, amenities
้ƒจๅฑ‹ใฏๆธ…ๆฝ”ใงใ‚นใ‚ฟใƒƒใƒ•ใ‚‚ใƒ†ใ‚ญใƒ‘ใ‚ญใ—ใฆใ„ใพใ—ใŸใ€‚
Stayed 1 night in Jan 2026
Verified

8/10 Good

Masatoshi

Liked: Cleanliness
ๅ€คๆฎตใฎๅ‰ฒใ‚Šใซ่‰ฏใ„ใ€‚
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Petronella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent och bra rum. Gratis transport till flygplatsen.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ไฝ็ฝฎๅฅฝไธ”ๅƒนๆ ผๅนณๅฏฆ

ๅœฐ้ปžๅพˆๅฅฝ๏ผŒๅฐฑๅœจๅŠ ้›…่ก—้™„่ฟ‘๏ผŒ่ตฐ่ทฏ10ๅˆ†้˜ๅ…งๅฐฑ่ƒฝๅƒๅˆฐๅพˆๅคšๆฒ™ๅทด็พŽ้ฃŸใ€‚ไฝๅฎฟ็š„ๅƒนไฝๅนณๅฏฆ๏ผŒๅ…ง้ƒจๆ‡‰่ฉฒๆœ‰ๅ†ๆ•ดไฟฎ้Ž๏ผŒๆ„Ÿ่ฆบๆฏ”ๅนดๅˆไฝ็š„ๆ™‚ๅ€™ๆ–ฐใ€‚ๆœๅ‹™ไบบๅ“กไนŸๅพˆ่ฆชๅˆ‡้€ฑๅˆฐใ€‚ๆˆฟ้–“ๅคงๅฐ้ฉไธญ๏ผŒไปฅ็ด”ไฝๅฎฟไพ†่ชชๆ˜ฏๅ€‹ไธ้Œฏ็š„้ธๆ“‡ใ€‚
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

KAZUO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
้€ฑๆœซใฎๅคœๅธ‚ใ€ๆœๅธ‚ใ‚’ใ‚„ใฃใฆใ‚‹Gaya้€šใ‚ŠใŒ็›ฎใฎๅ‰ใซๆœ‰ใ‚Šใ€่ฒทใ„็‰ฉใ€่ก—ใฎๆŽข็ดขใซไพฟๅˆฉใชๅ ดๆ‰€ใซๆœ‰ใ‚‹ใ€‚ใพใŸใ‚ณใ‚ฟใ‚ญใƒŠใƒใƒซ็ฉบๆธฏ่กŒใใฎ็„กๆ–™ใƒˆใƒฉใƒณใ‚นใƒใƒผใƒˆ่ปŠไธกใ‚’ๆ‰‹้…ใ—ใฆใใ‚Œใ‚‹ใฎใงๅŠฉใ‹ใ‚‹ใ€‚
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

๋ฐค๋น„ํ–‰๊ธฐ๋กœ ๋„์ฐฉํ•˜์‹œ๋Š” ๋ถ„๋“ค์—๊ฒŒ ์ถ”์ฒœ

์œ„์ฆˆ๋งˆ ๋ฉ”๋ฅด๋ฐ์นด, ํ•„๋ฆฌํ”ผ๋…ธ๋งˆ์ผ“, ์„ ๋ฐ์ด ๋งˆ์ผ“๋“ฑ ์ฝ”ํƒ€ํ‚ค๋‚˜๋ฐœ๋ฃจ ์—ฌํ–‰์‹œ์— ์™ ๋งŒํ•ด์„œ๋Š” ๋“ค๋ ค์•ผ ํ•  ๊ณณ๋“ค์ด ๋ชจ๋‘ ๋„๋ณด๋กœ 10๋ถ„๋‚ด์— ์žˆ์–ด, ์ฒซ๋‚  ๋ฐค๋น„ํ–‰๊ธฐ๋ผ๋ฉด ์ž ๊น ์‰ฌ๊ณ  ๋ฐ”๋กœ ์—ฌํ–‰์„ ์‹œ์ž‘ํ•ด์š”. ํŠนํžˆ ์„ ๋ฐ์ด๋งˆ์ผ“์€ ๋ฐ”๋กœ ์˜† ๊ธธ์—์„œ ์—ด๋ฆฌ๊ธฐ ๋•Œ๋ฌธ์—, ์ผ์š”์ผ ์ƒˆ๋ฒฝ๋ถ€ํ„ฐ ๋ฐ”๊นฅ์—์„œ ๋…ธ๋ž˜๋ถ€๋ฅด๊ณ , ์‚ฌ๋žŒ๋“ค ์†Œ๋ฆฌ๋•Œ๋ฌธ์— ์ผ์ฐ ์ผ์–ด๋‚  ์ˆ˜ ๋ฐ–์— ์—†์–ด์š”. ์ฒญ๊ฒฐํ•จ๋„ ์–‘ํ˜ธํ•˜๊ณ , ์ง์›๋ถ„๋“ค๋„ ํ•ญ์ƒ ์›ƒ์œผ๋ฉด์„œ ์นœ์ ˆํ•˜๊ฒŒ ๋Œ€ํ•ด์ค˜์š”
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ๅนณๅƒนๆ—…้คจ็š„ๅฅฝ้ธๆ“‡

ๅœฐ้ปžๅฅฝ๏ผŒไฝๅฎฟ็’ฐๅขƒไนŸไนพๆทจ๏ผŒๆœๅ‹™ไบบๅ“ก้ƒฝ่ƒฝ็†ฑๅฟƒๆไพ›ๅ”ๅŠฉใ€‚
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

THRUVARASU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing as the staff and front desk were more than friendly
Stayed 2 nights in May 2020
Verified

8/10 Good

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable and Clean Hotel.

We really enjoyed our stay here,the rooms were spotlessly clean and the staff were very helpful and friendly. Lots of restaurants and shopping around this area, would definitely use the hotel again. use again.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

EUNSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

๊ฐ“์„ฑ๋น„ ๊ฐ•์ถ” ํ˜ธํ…”์ž…๋‹ˆ๋‹ค ^^

์œ„์น˜์ ์œผ๋กœ๋„ ๋งŽ์€ ๊ฑธ ๋ณผ์ˆ˜ ์žˆ๊ณ , ๋จน์„์ˆ˜ ์žˆ๋Š” ์œ„์น˜๊ณ , ์ง์›๋“ค๋„ ์ •๋ง ์นœ์ ˆํ–ˆ์Šต๋‹ˆ๋‹ค ใ…Žใ…Žใ…Ž ๋‹ค๋ฅธ ํ˜ธํ…”๋ณด๋‹ค ํ›จ์”ฌ ๋Œ€์ ‘๋ฐ›๊ณ  ์•ˆ์‹ฌํ•  ์ˆ˜ ์žˆ๋Š” ํ˜ธํ…”๋กœ ๋Š๊ปด์กŒ๊ณ , ๊ฐ์‹ค์ƒํƒœ๋„ ์ข‹๊ณ  ์—์–ด์ปจ๋„ ์ž˜ ๋‚˜์™”์Šต๋‹ˆ๋‹ค. ใ…Žใ…Ž ๊ฐ€์„ฑ๋น„ ๊ฐ•์ถ”์ž…๋‹ˆ๋‹ค!!
Stayed 2 nights in Jan 2020
Verified

8/10 Good

PG

Liked: Cleanliness, staff & service
ๅˆๆ—ฅใจๆœ€็ต‚ๆ—ฅใซๅฎฟๆณŠใ—ใพใ—ใŸใŒใ€ๆœ€็ต‚ๆ—ฅใฎ้ƒจๅฑ‹ใฏๅ†ท่”ตๅบซใŒใชใ‹ใฃใŸใฎใงๆฎ‹ๅฟตใงใ—ใŸใ€‚
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
์ƒˆ๋ฒฝ๋น„ํ–‰๊ธฐ๋ผ ๋‹ค๋ฅธํ˜ธํ…” ์ฒดํฌ์•„์›ƒํ›„ ๊ฐ€์„ฑ๋น„ ํ˜ธํ…”๋กœ ์ž ๊น ๋ฌต์€ ํ˜ธํ…”์ด์˜€์Šต๋‹ˆ๋‹ค.๋น„๊ต์  ์ฒญ๊ฒฐํ–ˆ๊ณ , kk๋งˆํŠธ, ์„ผํ„ฐํฌ์ธํŠธ๋ชฐ, ๊นœํ’์•„์ด๋ฅด ๋“ฑ ๊ฑธ์–ด์„œ ๊ฐˆ์ˆ˜ ์žˆ๋Š” ์œ„์น˜์˜€์Šต๋‹ˆ๋‹ค. ์˜ค๋งŒ์› ์ง€ํ๋ฅผ ๋””ํŒŒ์ง“์œผ๋กœ ๋‚ผ์ˆ˜ ์žˆ์–ด์„œ ๋ง๊นƒ ์†Œ๋ชจ์— ์œ ์šฉํ–ˆ์Šต๋‹ˆ๋‹ค. ๋‹จ์ ์ด๋ผ๋ฉด ๋ฐฉ์Œ์ด ์ž˜ ๋˜์ง€ ์•Š๊ณ  ์ฃผ๋ณ€ ์†Œ์Œ์ด ์‹ฌํ–ˆ์Šต๋‹ˆ๋‹ค.
Stayed 1 night in Nov 2019
Verified

8/10 Good

WAI LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit disappointed this time

Location - Excellent Staff - friendly Cons - room a bit dusty and no hot water shower for room 9416.
Stayed 1 night in Oct 2019