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De Galleria Hotel

Property class: 3

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Photo gallery for De Galleria Hotel

View from property - De Galleria Hotel (Kota Kinabalu)
Restaurant - De Galleria Hotel (Kota Kinabalu)
View from property - De Galleria Hotel (Kota Kinabalu)
A hotel room with a large bed, a nightstand, a chair, and a window with curtains. - De Galleria Hotel (Kota Kinabalu)
Reception - De Galleria Hotel (Kota Kinabalu)
Located close to Imago Shopping Mall, De Galleria Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a conference center. Guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

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Room options

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Showing 4 of 4 rooms

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Room

Superior Queen

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

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Room

Superior Twin

  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

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Room

Deluxe Queen

  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Twin

Room

Deluxe Twin

  • 13 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

About the neighborhood

Located in Downtown Kota Kinabalu, a neighborhood in Kota Kinabalu, De Galleria Hotel is in the entertainment district and near a metro station. Atkinson Clock Tower and Petagas War Memorial are local landmarks, and some of the area's activities can be experienced at Jesselton Point Ferry Terminal and International Cruise Terminal Kota Kinabalu. Downbelow Adventure Centre and Aquascape Center are also worth visiting. Visit our Kota Kinabalu travel guide
Map
No 14, Jalan Sentosa, Kampung Air, Kota Kinabalu, Sabah, 88000

What's nearby

  • A crowded riverside dining area with tables and chairs, string lights, and flags.
    Kota Kinabalu Esplanade
    6 min walk - 0.4 miles
  • Centre Point
    3 min walk - 0.2 miles
  • Kota Kinabalu Central Market
    5 min walk - 0.3 miles
  • KK Plaza
    5 min walk - 0.3 miles
  • Gaya Street Sunday Market
    6 min walk - 0.4 miles

Getting around

  • Tanjung Aru Station
    7 min drive
  • Kota Kinabalu Intl. Airport (BKI)
    14 min drive

Restaurants

  • Restoran Sri Melaka Sdn. Bhd.
    3 min walk
  • Islamic Restaurant & Hotel
    2 min walk
  • Restoran Taufik 2
    2 min walk
  • Bakso Si Mas, Kg.Air
    1 min walk
  • KFC Kg. Air
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafe De Galleria

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference center
  • Meeting room

More

  • 1 building
  • 7 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 19-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 1 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 60.00 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 80.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 60.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Frequently asked questions

Is De Galleria Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

De Galleria Hotel doesn't offer parking.

What time is check-in at De Galleria Hotel?

Check-in begins at 1 PM.

What time is check-out at De Galleria Hotel?

Check-out is at noon.

Where is De Galleria Hotel located?

Located in Downtown Kota Kinabalu, this hotel is within 1 mi (2 km) of Sedco Square and Imago Shopping Mall. KK Plaza and Api Api Night Food Market Gaya Street are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

De Galleria Hotel Reviews

7.0

Good

7.4

Cleanliness

7.6

Location

7.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 59 reviews
Rating 8 - Good. 25 out of 59 reviews
Rating 6 - Okay. 27 out of 59 reviews
Rating 4 - Poor. 3 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is okey. hotel room is a bit small
Stayed 3 nights in Nov 2019
Verified review

6/10 Okay

Liked: Staff & service
Easy to find parking.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was ok
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay!
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness is 5 star.
Stayed 3 nights in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
什么都还好，就是网络不给力，收不到信号，wifi也不给力。。我是住的4楼。。
Stayed 2 nights in May 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
방이 작아도 작아도 그렇게 작은 방은 처음 봣어요 ㅠㅠㅠㅠ
Stayed 4 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Små men fräscha rum.

Fräscht hotell med serviceinriktad personal. Centralt läge precis vid nightmarket. Dock var rummen väldigt små och det fanns ingen restaurang på hotellet.
Stayed 3 nights in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Bad WiFi

The room was fine, small but clean. However the WiFi on the 5th floor was not good, just not working at all for most of the stay. we had to ask for them to reboot it twice before we were able to use it and then it was still not great. Other than that the hotel was nice and in a good location.
Stayed 1 night in Nov 2018
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel near to night markets and shops.

My experiences quite dissapointing as room 403 given to me was indeed a nightmare...Aircon was totally not function very well...Room 403 aircon was never been serviced for the last two years and had requested to changed room.c
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort

Bilik terlalu kecil tapi lokasi baik

Selesa tapi Sempit
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel meets basic needs

Hotel meets basic needs - a place to rest, for clean up. Nearby 24 hours mart, banking, eating places and taxi stand. Room is small - ideal for those who don't bring big or lots of luggage. More so for backpackers or those who wanna place to rest for few nights that can be packed in a small luggage.
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terbaik

Saya sudah beberapa kali menginap di sini..ianya terbaik
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel yang bagus kedudukan strategik

Hotel de galeria hotel adalah hotel yang berada di tahap memuaskan. Namun kemudahan yang ada didalam bilik hotel kurang memuaskan, contohnya hair dryer gagal berfungsi. Tq
Stayed 2 nights in Nov 2017
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities

what you paid , what you get.

what you paid , what you get. they require traveler fee 10RM/night (not deposit) room is small,except bed there is nothing. but clean. no window , so not well ventilation. can not see outside weather. front of hotel on night market is open. (sunday) most of them sell copy product . only for sleep maybe good choice. cannot recommend to family or couple. wifi is working well .location is soso . if you want find just for sleep or wait for night flight , here is not bad choice.
Stayed 4 nights in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Well located, comfortable and friendly hotel

Very pleased with this hotel. Shopping and food everywhere. Close to waterfront. Friendly and helpful staff. Comfortable and clean room. Recommend booking room with view.
Stayed 7 nights in Aug 2017
Verified review

8/10 Good

Centralt hotel der kan bruges til en enkelt overnatning. Ingen morgenmad.
Stayed 1 night in Jul 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice room but very small

Overall was a nice room but very small. Room was clean. The hotel was kind of old but still properly maintained. Parking is very troublesome as the road in front will have night market everyday.
Stayed 1 night in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Unfortunately during my stay, the shop beside was renovating so the noise can be heard during working hours. Aside from that, was okay.
Stayed 2 nights in Jun 2017
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities

Don't be deceived by the photos

I had my room upgraded and it's so small, no fridge, no tables, and no floor mats. The toilet was extremely small and a bit dirty... It's also very noisy from the other rooms
Stayed 3 nights in Jun 2017
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

No hot water

No hot water
Stayed 7 nights in Jun 2017
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities

Compact yet cozy.

Good budget stay. It is located near bank, eateries, 24 hours coin laundry and convenient stores. The room was compact yet cozy enough. Poor sound insulation thus not recommended for light sleeper. The room came with flat screen TV with good selection of channels, overhead shower with hot water but no window. Overall, it just an average stay.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommended

room was good. little bit small but location is excellent. easy to excess to the heart of KK town.
Verified review

8/10 Good

Liked: Cleanliness, staff & service

No frills hotel, but value for money at the price

Basic, no frills hotel. But the room is clean, the water hot, the beds comfortable. Room had no window, but i knew that before i booked. Didn't spend much time in the room except to sleep and it was very quiet. Staff were friendly and helpful.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for money spent. The room is clean and comfortable for both of us. I would recommend those who plan just to stay for few days. In front of the hotel there will be pasar mlm every night, so those who is driving, better to get parking nearby. Overall, i am satisfied with the facilities.