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Asaya Hotel Kota Kinabalu - Refurbished 2024

Property class: 4

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Restaurant - Asaya Hotel Kota Kinabalu - Refurbished 2024 (Kota Kinabalu)
Front of property - Asaya Hotel Kota Kinabalu - Refurbished 2024 (Kota Kinabalu)
Room - Asaya Hotel Kota Kinabalu - Refurbished 2024 (Kota Kinabalu)
Pool - Asaya Hotel Kota Kinabalu - Refurbished 2024 (Kota Kinabalu)
Lobby sitting area - Asaya Hotel Kota Kinabalu - Refurbished 2024 (Kota Kinabalu)
Located close to Kota Kinabalu City Mosque and Jesselton Point Ferry Terminal, Asaya Hotel Kota Kinabalu - Refurbished 2024 provides a poolside bar, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the steam room. The on-site international cuisine café, Mercato Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Queen Room

Room

Deluxe Queen Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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Room

Deluxe Twin Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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Room

Superior Queen Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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Room

Superior Twin Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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Room

Privilege Queen Room

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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Room

Suite Queen Room

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Kota Kinabalu is home to Asaya Hotel Kota Kinabalu - Refurbished 2024 . Sutera Harbour and Jesselton Point Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Gaya Street Sunday Market and Suria Sabah Shopping Mall. Kota Kinabalu City Mosque and Imago Shopping Mall are two other places to visit that come recommended. Visit our Kota Kinabalu travel guide
Map
Jalan Metro 2, Metro Town, Off Jalan Lintas, Kota Kinabalu, Sabah, 88300

What's nearby

  • A river with boats, a bridge, and flags of Malaysia and the USA.
    Imago Shopping Mall
    9 min drive - 4.6 miles
  • A table with a plate of food, a cup of coffee, and a view of a lake.
    Suria Sabah Shopping Mall
    9 min drive - 4.1 miles
  • Puh Toh Si Chinese Temple
    4 min drive - 1.6 miles
  • Gaya Street Sunday Market
    10 min drive - 5.3 miles
  • Sutera Harbour
    12 min drive - 5.9 miles

Getting around

  • Tanjung Aru Station
    16 min drive
  • Kota Kinabalu Intl. Airport (BKI)
    16 min drive

Restaurants

  • Warehouse Bistro
    2 min drive
  • Sinsuran Sang Nyuk Mee 新蘇蘭生肉麵
    3 min walk
  • Kandi 5 Kafe
    1 min walk
  • Starbucks
    10 min walk
  • Food City®
    17 min walk

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  • Free WiFi
  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 25 for adults and MYR 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mercato Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 6,286 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 19 2025 to January 1 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 25 for adults and MYR 12.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM

Frequently asked questions

Does Asaya Hotel Kota Kinabalu - Refurbished 2024 have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Asaya Hotel Kota Kinabalu - Refurbished 2024 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Asaya Hotel Kota Kinabalu - Refurbished 2024 ?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Asaya Hotel Kota Kinabalu - Refurbished 2024 ?

Check-out is at noon.

Where is Asaya Hotel Kota Kinabalu - Refurbished 2024 located?

Situated in Kota Kinabalu, this hotel is 2.3 mi (3.7 km) from Kota Kinabalu City Mosque and within 6 mi (10 km) of Imago Shopping Mall and Sutera Harbour. Gaya Street Sunday Market and Jesselton Point Ferry Terminal are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Asaya Hotel Kota Kinabalu - Refurbished 2024 Reviews

8.4

Very Good

8.6

Cleanliness

6.8

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 50 out of 154 reviews
Rating 8 - Good. 82 out of 154 reviews
Rating 6 - Okay. 19 out of 154 reviews
Rating 4 - Poor. 1 out of 154 reviews
Rating 2 - Terrible. 2 out of 154 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as usual. Thank you to the staff for looking after us.
Stayed 7 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
都心まではGrab利用が必須です。 車で10分程度のため金額も時間もさほど気になりませんが、早朝や深夜はGrabが捕まりませんので注意が必要です。 ホテル周辺には飲食店やコンビニ、スーパー充実しており、地元の人たちが多く利用しております。
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ジムの設備はなかなか良かったです。 幹線道路が近く、夜も車の音が聞こえました。
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ただ泊まるだけと思っていたけど、ホテルの人全員が優しくてフレンドリーで迎え入れてくれました。お部屋も毎日きれいに掃除をしてくれて、ご飯もおいしくて、色々聞いたけど嫌な顔せずにすごく丁寧に対応してくれて本当に泊まってよかったです！近くにちょっとした買い物ができるところがあるので立地も便利だし、移動もグラブを使ってすぐに来てくれるから街から少し離れてるけど全く問題ないです！プールとかジムとかサウナもあってホテルの中でも楽しめるところがいっぱいあります！最後はみんなで記念写真を撮ってたくさんお話をして最高の思い出ができました😁 terima kasih❤︎
Stayed 6 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The hotel staff is very polite and very fast check in, but the hotel swimming pool is under maintenance the worker start work in the early of morning.
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircond take time to cool the room. Initially we choose this hotel to spend time at swimming pool. Unfortunately, swimming pool is under maintainance. Bfast menu is ok.
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

Disliked: Cleanliness

不愉快經驗

沒有熱水洗澡，店員黑面，無執房，去邊都必定要call車，交通唔方便。
Stayed 4 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice after all, the only problem is the location!It’s a bit far from downtown
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

4박한 후기

팁을3링깃 줫더니 대충청소하고 5링깃줫더니 침대커버까지 밑에다 끼우내요 근데 이불에 뭐색변해있고 화장실도 곰팡이 피어있었음4박한 후기임 조식은 아무거나 다 잘먹어서 괜찮았음
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

아반지오~

직원분들도 너무 친절하고 방도 깨끗해서 너무 좋았어요!!
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff room clean and quiet location a little bit far from city centre
Stayed 5 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2星價錢有4星酒店級數，性價比很高，唯缺點是地點不是很理想，附近沒境點又沒購物可言。餐廳還是有一點點但不是很吸引，就是隔鄰一間私營醫院有點級數。沒有免費泊車且費用不便宜。
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Poor amenities and slow service
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and great storage within the rooms. Good for a long term stay. However, the location is a bit outside of most nearby attractions.
Stayed 3 nights in Nov 2019
Verified review

6/10 Okay

Disliked: Cleanliness
숙소에 담배냄새와 하수구 냄새가 많이 나요... 자는 내내 목이 건조라고 너무 따가웠어요..
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
I used to like this hotel, now I don’t. Everything needed to be requested such as room service menu, hand & face towel. And it take them a long time to get it to you.
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

Disliked: Staff & service

Ok but you have better choice unless rate is low

Stayed here for few times because of my work location is nearby. Hotel is comfy though cleanliness can be improved. A lot of Chinese tourists from tours. Staffs are nice but not well trained. Went down for breakfast without any staffs around for good 10 mins till u walked over to request one because I need my scramble eggs. I called to complain about no amenities and coffee provided as they usually do, they didn't get back to me as promised. Emails to them to feedback this stay experience but they didn't reply me.
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Disliked: Amenities
I’ve stayed in avangio more time than I could count, so it’s very disappointing when I return this trip & room was incomplete. Towel was not placed, teaspoons was not placed as well. Nil room service menu.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Near several cafes, and has a night market nearby on Saturdays.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요!

좋았어요! 깔끔하고 위치도 좋고 근처에 세븐일레븐 있어서 편했구요 시내랑 멀다고 해서 걱정했는데 택시타면 거기서 거기예요 ㅋㅋㅋ
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 7 nights in Jul 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The front desk staff so friendly. i just had a problem with the aircond in the room. Still hot even though the temperature was 16.. And also when I arrived the front desk staff told me the breakfast f
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good.

I had a pleasant stay
Stayed 4 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
中心部から少し離れていますがGrabアプリを使ってタクシーを呼べば10リンギくらいです。 近くにセブンイレブンや、ご飯屋さんもあり、不便を感じることはありませんでした。 朝ごはんは普通でしたが、宿泊費が安いので妥当かなと思います。スタッフはみんな優しくて、過ごしやすかったです。
Stayed 2 nights in Apr 2019