Castillos en Kok-Shoky

“Hotel is clean, and staff are accommodating .”

“Kind staff”

“Kind staff and good location. A bit expensive for what it is.”

“Regular Necesita una lavada de cara Ducha y baño claustrofóbicos Servicios mínimos ”

“The rooms were spacious and clean. The workers were very helpful with answering any questions I had. Breakfast was great with many different options. Location was perfectly central to all the major Almaty touristy spots. One thing I want to address is there’s a club next to the hotel that plays music til 4am and you can hear it if you’re on that side of the building so request to be on the park side to avoid the sound. Overall, great hotel”

“La xalefaccion ”

“Very disappointing experience at the Grand Erbil Hotel. Poor cleanliness throughout the room, including dust everywhere and hair on the bedsheets. The TV didn’t work, half the electrics were faulty, the door lock was broken, and there were significant gaps around the entrance door. The shower constantly fluctuated between hot and cold, with inconsistent water pressure, and the bathtub felt flimsy and unsafe. Wi-Fi was unreliable, and breakfast was poorly managed, with food not being replenished...