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Mandalai Hotel

Property class: 3

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Mandalai Hotel provides amenities like dry cleaning/laundry services and a full-service spa. Treat yourself to a deep-tissue massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

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Room options

View all photos for Beach View Suites

Beach View Suites | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Beach View Suites

  • Beach view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Pool View

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Suite, Pool View

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, Poolside

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Deluxe Room, Poolside

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Design Suite, Mountain View

Design Suite, Mountain View | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Design Suite, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Double Room, 1 Double Bed

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Luxury Double Room, 1 Double Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Beach Front Suites

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Beach Front Suites

  • Beach view
  • 32 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite (Pool / Sea View)

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Beach Front Suites

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Beach View Suites

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Beach View Suites

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room Poolside

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Deluxe Room Poolside

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located on the beach, Mandalai Hotel is in Chaloklum, a neighborhood in Ko Pha-ngan. While the natural beauty of Thong Nai Pan Noi Beach and Thong Nai Pan Yai Beach can be enjoyed by anyone, those looking for an activity can check out Thong Sala Pier. Visit our Ko Pha-ngan travel guide
Map
2/3 Moo 7 Chaloklum Road, 61/1 1, Ko Pha-ngan, Surat Thani Province, 84280

What's nearby

  • A sandy beach with footprints leading into the water.
    Thong Nai Pan Yai Beach
    35 min drive - 18.8 miles
  • A coastal landscape with a sandy beach, turquoise waters, and green hills.
    Thong Nai Pan Noi Beach
    36 min drive - 19.0 miles
  • Ban Chalok Beach
    17 min walk - 0.9 miles
  • Sunday Market Chaloklum
    2 min drive - 1.0 mile
  • Haad Thong Lang Beach
    2 min drive - 1.2 miles

Getting around

  • Samui Intl. Airport (USM)
    110 min drive

Restaurants

  • Rimini
    3 min drive
  • Utopia resort
    3 min drive
  • phorn restaurant
    17 min walk
  • Roots Corner
    4 min drive
  • Kaif
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • On the beach
  • Outdoor furniture

Full-service spa

  • Deep-tissue massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 550 per night
Cribs (infant beds) are not available

Important information

Optional extras

  • Rollaway bed fee: THB 550 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Mandalai Hotel have a pool?

Yes, this property has an outdoor pool.

Is Mandalai Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Mandalai Hotel?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Mandalai Hotel?

Check-out is at noon.

Where is Mandalai Hotel located?

Nestled on the beach, this Chaloklum hotel is within 1 mi (2 km) of Ban Chalok Beach, Haad Thong Lang Beach, and Sunday Market Chaloklum. Mae Haad Beach and Koh Ma are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mandalai Hotel Reviews

8.2

Very Good

8.0

Cleanliness

7.4

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 22 out of 54 reviews
Rating 8 - Good. 21 out of 54 reviews
Rating 6 - Okay. 5 out of 54 reviews
Rating 4 - Poor. 3 out of 54 reviews
Rating 2 - Terrible. 3 out of 54 reviews

Reviews

Verified review

10/10 Excellent

Franziska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on Koh Phangan for 11 days, from 2-13 August 2023. The resort is located directly on the beach, offers close shopping facilities and is well maintained. The rooms were large and nicely furnished. The absolute highlight is the family that manages the hotel. Everyone is very nice and accommodating. Everyone is very helpful. After a few days you almost feel like part of the family. We can definitely recommend a stay and will definitely come back as soon as possible…
Stayed 11 nights in Aug 2023
Verified review

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing stay

Wow this place is just as amazing as show in pictures- the rooms are spectacular and so affordable. Good restaurants around and perfect for post full moon party recovery. We came here to take a break from the party and it didnt disappoint. The staff is so helpful and we did laundry here. They helped us rent a motorbike too. The room was clean, the beds were so comfortable and the AC was excellent. They had a fridge, safe, robes and the pool was cleaned daily. Wifi worked great too!
Stayed 3 nights in Feb 2023
Verified review

4/10 Poor

Maryse

Disliked: Cleanliness, staff & service, property conditions & facilities

A éviter tant que durera une telle gestion

La chambre ne correspondait pas à la réservation. Refus de la direction (Séjournant à Bangkok ) d'écouter nos arguments. Les "managers" livrés à eux-mêmes sont dépassés. Aucun taxi à l'arrivée alors qu'il avait été commandé la veille. Le ménage et le ravitaillement en eau et café soluble ne sont effectués qu'après des demandes répétées. Les draps et serviettes de toilette n'ont été changés qu'au bout de 6 jours après notre demande expresse. Travaux de changement de la terrasse effectués de manière erratique ou très tôt le matin (8h) ou pendant le repos de l'après-midi sans préavis. Il semble que cet hôtel soit en vente et soit juste exploité pour rapporter le maximum d'argent avec le minimum d'investissement. Plusieurs séjours en Thailande dont celui-ci de plusieurs semaines, c'est le premier hôtel qui a demandé à être réglé entièrement avant le séjour. Avis négatif, c'est dommage car le site et les vues sont splendides.
Stayed 19 nights in Mar 2023
Verified review

8/10 Good

Merja

Liked: Cleanliness, property conditions & facilities, room comfort
Majoituspaikka rauhallinen. Sänky ja koko huone oli hyvä ja siisti. Kannattaa ottaa huone jossa näkymä merelle. Hotellin lähistöllä muutama aamukahvila.
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

Johanna

Liked: Staff & service, amenities, property conditions & facilities
Leider ist das Luxury-Doppelzimmer, 1 Doppelbett zur Straßenseite und durch die Roller und vorbeigehenden Personen relativ laut. Zudem sind die Scheiben aus Milchglas, somit kann man nicht rausgucken. Die Ausstattung des Zimmers ist jedoch sehr schön und auch das Personal ist nett. Sofern man mit Frühstück bucht, bekommt man jeden Tag einen Voucher und darf im Restaurant um der Ecke frühstücken. Man kann sich von einer beistimmten Karte ein Gericht seiner Wahl aussuchen. Es ist auch für Vegetarier etwas dabei!
Verified review

2/10 Terrible

Nathalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambre Deluxe sans fenetre...

Nous acons réservé une chambre double deluxe. Au check-in on a voulu nous installer dans une chambre sans fenetre au bord de la route... Nous avons refuse et demandé un remboursement. L'établissement a refusé pretextant que c'etaut la chambre prévue et nous a demandé de voir cela directement avec hotels.com. C',est ma 1ere expérience avec Hotels et je suis très très déçue surtout que l'hotel était annoncé avec une note de 8.4 *
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvería

La gente que lo lleva es explendida. Hubo algún tema que no nos gustó demasiado, pero al final del día lo más importante es la relación con las personas que llevan el hotel, e hicieron que nuestra estancia fuera muy agradable. En especial la madre de Olive. El hotel no es un hotelazo, más bien es un lugar cómodo con unas vistas espectaculares. No lo cambiaría por un resort.
Stayed 5 nights in Jun 2022
Verified review

8/10 Good

DUCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustige authentieke omgeving. vriendelijk, behulpzaam,netjes. wel vragen om kamerschoonmaak.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Lipda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and service

Service is amazing. The room is very good with a great price. I will definitely stay there again.
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

meytal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel- make sure you get beach access!

This hotel is extremely beautiful and in perfect location. We had a really nice time there and enjoyed the place. The only problem is that if you book here in Hotels.com you can’t guarantee the room with the beach access and it’s really disappointing to see one thing in the pictures and to get something else. Other than that we had a perfect time there.
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location in the middle of the magical village of Chaloklam. Amazing staff - so helpful and friendly. This hotel is a little treasure
Stayed 6 nights in Feb 2020
Verified review

10/10 Excellent

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super séjour au Mandalai

Nous avons passé un excellent sejour au Mandalai, l'endroit est paradisiaque (nous avions pris une chambre vue sur mer ), le petit déjeuner compris dans notre formule, dans le restaurant d'en face est tres bien, il y a du choix et c'est copieux. Le quartier est aussi super Petit bemol sur l'état du mobilier extérieur, (léger manque d'entretien). Mais sinon séjour au top ! Personnel très sympathique
Stayed 7 nights in Dec 2019
Verified review

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentillesse du personnel Vue exceptionnelle sur plage Inconvénient : égouts se déversant à côté avec odeurs fortes
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nette Unterkunft. Alle sind hilfsbereit und sehr freundlich. Die Inhaber bieten Unterstützung bei allen Vorhaben an. Frühstück gibt es mit Gutschein immer auserhalb. Schöner Innenpool und wenige Meter bis zum Meer. Tolle Lage mit Blick zum Meer.
Stayed 24 nights in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Ligging is super, kamers zijn mooi maar badkamer wordt duidelijk al heel lang alleen oppervlakkig schoon gehouden. Zonde van douche wand en wasbak waar dus aanslag op zit. Verder is het op het terras rommelig. Op de veranda's van de beachsuites staat afgedankt cq niet gebruikt meubilair. Sowieso zijn er bijna geen goede stoeltjes mee over. Zonde want de locatie is prachtig maar onderhoud laat dus te wensen over. Ze pretenderen een luxe locatie te zijn en dat is het ook zeker maar de afwerking laat te wensen over dus. Personeel is vriendelijk maar spreekt niet echt goed Engels wat communiceren moeilijk maakt. Toch heb ik 4 nachten bijgeboekt omdat het zo'n idyllische plek is :)
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Janni Vang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

smuk udsigt, venligt personale, afslappet område

Vi var rigtig glade for at bo i stueetagen, beachfront suite som havde den smukkeste udsigt til havet. Personalet er meget hjælpsomme. Morgenmaden fik vi på den anden side af vejen ved en italienskejet cafe. De serverede fin standard morgenmad og kaffe, juice. Lokalområdet er hyggeligt, der er god afslappet stemning. Masser af små gode restauranter. Der lugter lidt af fisk i byen da det er en fiskerby. Og der bliver tørret fisk næsten lige ude foran hotellet på stranden.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L emplacement et l accueil, le prix, l ambiance générale
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Wir hatten ein Zimmer mit Meerblick - wunderschön!! Einzig kleiner Mangel: wir konnten nicht warm duschen.
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Александра

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Дорога в Мандалай

Номера с видом на море незабываемы
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Magali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel hôtel à Chaloklum

Accueil chaleureux, personnel aux petits soins, la plage est magnifique et la piscine est un atout! Hôtel très calme idéal pour se ressourcer! Jai loué un scooter chez eux à 250b les 24h et très bon petit déjeuner au suncafé tenu par un couple italien juste en face de l hôtel, vos tickets petit dej sont placés sur le comptoir de la réception la veille au soir comme ça vous pouvez déjeuner tôt si vous avez des activités de prévues. Ils font également un service de blanchisserie à 50b le kilo de linge et peuvent vous réserver des excursions par téléphone via des agences dont les flyers sont disposés a la réception. Je recommande cet hôtel et particulièrement le restaurant juste à côté « Nong M Seafood » délicieux poisson et fruits de mer à très bon prix avec une terrasse donnant sur la plage
Stayed 3 nights in Jan 2019
Verified review

6/10 Okay

Patrik

Disliked: Room comfort

Slitet hotell med hårda sängar

Slitet hotell som ät behov av en upprustning. Luktar lite mögle i rummet och en del som är slitet/trasigt. Poolen var lite ofräsch.
Stayed 5 nights in Jan 2019
Verified review

2/10 Terrible

Michèle

Disliked: Staff & service

HÔTEL QUI N'HONORE PAS SES DÉCISIONS - À ÉVITER

Extrêmement déçue du service de cet hôtel. Nous avions réservez pour 1 semaine. Une fois arrivés en Thailande, nous avons voulu annuler 2 jours. Après demande à Hôtel.com, la réponse tardait à venir.... alors nous avons décidé de rejoindre l'hôtel... impossible de les rejoindre. Par la suite nous avons demandé d'annuler le séjour complet. Enfin la réponse à la première demande nous est parvenue; ils acceptent de nous rembourser 2 jours. Ensuite ils refusent d'annuler la semaine. Et, reviennent sur leur décision de rembourser les 2 jours. Au final nous avons perdu 6 jours à cet hôtel mais sommes bien contents de ne pas y être allés. Nous aurions gâché nos vacances. Extremely disappointed with the service of this hotel. We had booked for 1 week. When we arrived in Thailand, we wanted to cancel two days. After asking Hotel.com, the answer was late to come.... So we decided to join the hotel... impossible to reach them. Subsequently we asked to cancel the entire stay. Finally the answer to the first request arrived; they agree to pay us back for two days. Then they refuse to cancel the week. And, uh, reverse their decision to pay back the two days. In the end we lost 6 days at this hotel but are very happy not to have been there. We would have ruined our vacation.
Stayed 6 nights in Dec 2018
Verified review

6/10 Okay

Mariana

Liked: Cleanliness, property conditions & facilities, room comfort
The place is clean with a beautiful view, but you can’t enter in the sea because there is sewer, the staff don’t speak English very well, the communication is difficult, the place is very far from everywhere, don’t have nothing to do near
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastische service en heerlijk hotel

Je zit direct aan een van de mooiste stranden van het eiland. De omgeving is lekker rustig met hele leuke local restaurantjes om je heen.
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merveilleux hôtel sur la plage

Nous avions réserve 2 Beach villa mais à notre arrivée une seule était disponible et on nous proposait la villa à l'étage vue mer, selon la recommandation du patron d'après les employés : ce n'est pas la même chose puisque on est pas directement sur la plage en rez de chaussée! Le personnel est très serviable et à tout fait pour nous faire plaisir. La climatisation est tes bruyante dans une des chambres. La vue et la plage sont vraiment merveilleuses dans un coin calme et charmant.
Stayed 4 nights in Aug 2018