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ROYAL CITY HOTEL-GARDEN

Property class: 3

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Photo gallery for ROYAL CITY HOTEL-GARDEN

Exterior - ROYAL CITY HOTEL-GARDEN (Kisumu)
Deluxe Double Room - ROYAL CITY HOTEL-GARDEN (Kisumu)
Terrace/patio - ROYAL CITY HOTEL-GARDEN (Kisumu)
Front of property - ROYAL CITY HOTEL-GARDEN (Kisumu)
Restaurant - ROYAL CITY HOTEL-GARDEN (Kisumu)
At ROYAL CITY HOTEL-GARDEN, you can look forward to a free daily manager's reception, a coffee shop/cafe, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

View all photos for Standard Single Room

Standard Single Room | Iron/ironing board (on request), WiFi (free), individually decorated

Standard Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Iron/ironing board (on request), WiFi (free), individually decorated

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room

Iron/ironing board (on request), WiFi (free), individually decorated

Executive Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Kisumu, ROYAL CITY HOTEL-GARDEN is in the business district. Masai Craft Market and The West End Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kisumu Impala Sanctuary and Dunga Bay. Visit our Kisumu travel guide
Map
897, Kisumu, Kisumu County, 40100

What's nearby

  • Kisimu museum
    12 min walk - 0.6 miles
  • Kisumu Clock Tower
    20 min walk - 1.1 miles
  • Masai Craft Market
    2 min drive - 1.2 miles
  • Kisumu Impala Sanctuary
    4 min drive - 2.1 miles
  • Dunga Bay
    4 min drive - 2.3 miles

Getting around

  • Kisumu (KIS)
    12 min drive

Restaurants

  • Java United Mall
    17 min walk
  • Artcaffe Gastro Bar
    17 min walk
  • Mamba
    11 min walk
  • Buddies
    16 min walk
  • Buddy's Bar & Grill
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: KES 500 to 2,000 for adults and KES 500 to 1,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 5 meeting rooms
  • Conference center (1,500 square feet of space)
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Printer

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KES 5000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 500 to 2000 for adults, and KES 500 to 1500 for children
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: KES 5000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number CPR/2010/24587

We should mention

This property does not have elevators

Frequently asked questions

Does ROYAL CITY HOTEL-GARDEN have a pool?

Yes, this property has an outdoor pool.

Is ROYAL CITY HOTEL-GARDEN pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at ROYAL CITY HOTEL-GARDEN?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at ROYAL CITY HOTEL-GARDEN?

Check-out is at 10:00 AM.

Are there all-inclusive benefits at ROYAL CITY HOTEL-GARDEN?

Yes, the property is all-inclusive.

Where is ROYAL CITY HOTEL-GARDEN located?

Situated in the business district, this all-inclusive hotel is within 1 mi (2 km) of Kisimu museum and Kisumu Clock Tower. Masai Craft Market and The West End Shopping Mall are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ROYAL CITY HOTEL-GARDEN Reviews

5.6

7.4

Cleanliness

6.0

Amenities

7.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

Reviews

Verified review

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2023
Verified review

2/10 Terrible

Florence

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is not for people traveling with children. It can only be described as a love hotel or sex hotel. There are no room numbers, just names like plum, lemon, melon... The dining area had torn linen and there were men and women behaving and talking sexually inappropriately infront of children. If you are looking for a hot night then this is for you. There is even a note in a folder in the room about luck of security.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Deo

Liked: Cleanliness, staff & service, property conditions & facilities
Internet provision was very weak and unstable Promises to fix the problem were many but never happened.
Stayed 2 nights in Mar 2023
Verified review

2/10 Terrible

Lamia

Stayed 2 nights in May 2025