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Imperial Hotel Express

3.0 star property
Hotel in Kisumu with a conference center

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Photo gallery for Imperial Hotel Express

Check-in/check-out kiosk
Front of property
Standard Twin Room | In-room safe, desk, free WiFi, bed sheets
Reception
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Air conditioning
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hydromassage showerhead
Free bottled water
Cable channels
Desk
Laptop-compatible safe
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hydromassage showerhead
Free bottled water
Cable channels
Desk
Laptop-compatible safe
  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Oginga Odinga Road, Kisumu, 40100

What's nearby

  • Kisumu Clock Tower - 10 min walk - 0.6 miles
  • The West End Shopping Mall - 12 min walk - 0.6 miles
  • Kisumu Impala Sanctuary - 2 min drive - 0.7 miles
  • Dunga Bay - 2 min drive - 1.4 miles
  • Kisimu museum - 3 min drive - 1.6 miles

Getting around

  • Kisumu (KIS) - 10 min drive

Restaurants

  • ‪Pool Bar @ Acacia Premier - ‬13 min walk
  • ‪Java House - ‬12 min walk
  • ‪Laughing Buddha - ‬1 min walk
  • ‪Mahfudh Ashur Restaurant - ‬5 min walk
  • ‪Java United Mall - ‬3 min drive

About this property

Imperial Hotel Express

Property highlights
Imperial Hotel Express provides amenities like dry cleaning/laundry services and a conference center. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • 1 meeting room, a 24-hour front desk, and a banquet hall
  • Smoke-free premises, ATM/banking services, and an elevator
Room features
All 55 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with hydromassage showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (USD 2 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 12 per person

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference center
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 30 per vehicle (one way)
  • Self parking fee: USD 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Property is also known as

Imperial Hotel Kisumu
Imperial Kisumu
Imperial Hotel Express Kisumu
Imperial Hotel Express
Imperial Express Kisumu
Imperial Hotel Express Hotel
Imperial Hotel Express Kisumu
Imperial Hotel Express Hotel Kisumu

Frequently asked questions

Is Imperial Hotel Express pet-friendly?

No, pets are not allowed at this property.

How much is parking at Imperial Hotel Express?

Self parking is available for USD 2.00 per day.

What time is check-in at Imperial Hotel Express?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Imperial Hotel Express?

Check-out is at 10:00 AM.

Does Imperial Hotel Express provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 30 per vehicle applies.

Where is Imperial Hotel Express located?

Situated in Kisumu, this hotel is within a 15-minute walk of Kisumu Clock Tower, The West End Shopping Mall, and Kisumu Impala Sanctuary. Masai Craft Market and Dunga Bay are also within 2 mi (3 km).

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Imperial Hotel Express Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 54 reviews
Rating 8 - Good. 17 out of 54 reviews
Rating 6 - Okay. 8 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

They were very helpful, from the greeter at arrival, to the receptionist and the restaurant was great.
Stayed 1 night in Apr 2025

10/10

Great place
Stayed 1 night in Mar 2025

10/10

Centrally located in town center
Stayed 1 night in Feb 2025

10/10

very functional and reasonable
Stayed 1 night in Jan 2025

10/10

It is a great hotel for business trip or short stay.
Stayed 1 night in May 2024

6/10

Good hotel
Stayed 2 nights in Feb 2024

10/10

Imperial express is safe, clean, with great staff and good facilities.
Stayed 2 nights in Mar 2024

10/10

Great location near banks, shopping centers, and restaurants. Ideal when visiting the city of Kisumu
Stayed 1 night in Apr 2023

10/10

Friendly staff and excellent food! Very clean!
Stayed 2 nights in Mar 2024

10/10

Good value for your buck
Stayed 2 nights in Nov 2023

8/10

Everything is OK
Stayed 1 night in Jun 2024

10/10

The staff, including Judith at the Reception, Evans, the chef, and the security team, were exceptionally hospitable and professional, ensuring a delightful stay with freshly prepared meals. The rooms, meticulously maintained by the housekeeping team, are both clean and well-appointed, making them perfect for both business and leisure travelers. Additionally, the soundproof windows provide a serene environment, even for rooms facing the bustling Oginga Odinga Street. I highly recommend this venue to both returning and first-time guests visiting the lakeside city of Kisumu.
Stayed 1 night in Aug 2024

10/10

I loved everything about this hotel. It was conveniently located. I felt safe walking around the city. The hotel was immaculate. The staff were very friendly and welcoming. The food was delicious. Breakfast was more than adequate. The bed was very comfortable. I will stay there again and highly recommend it to others.
Stayed 1 night in Oct 2023

10/10

Awesome!
Stayed 1 night in Aug 2023

10/10

good
Stayed 3 nights in Dec 2022

10/10

Everything about my stay at the Imperial Hotel Express was wonderful. Nestled in the middle of everything, this property is extremely convenient to anyone visiting Kisumu. Everything I needed to take care of was within 3 blocks. Staff are always available to answer questions and provide assistance. Security is ever present at the front door. Breakfast is good. Room TV wasn't great (only 8 stations!) and I was told there were no other stations available although the menu lists about 300 satellite stations. No biggie, because the nightclub around the corner was hopping. Would definitely stay here again.
Stayed 2 nights in Jan 2024

10/10

Stayed 1 night in Jan 2025

6/10

I had to beg for a teabag and sugar in the evening. I was told to go and buy at the supermarket across the hotel. Really???
Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Feb 2024

10/10

近代的な綺麗なホテルでした。暑いところなので、クーラーが静かで良く寝られました。お湯の心配もありません。
Stayed 1 night in Feb 2023

10/10

Good
Stayed 1 night in Mar 2022

8/10

Nice and clean hotel. Staff are friendly and polite but too slow.
Stayed 2 nights in Sep 2021

6/10

Stayed 1 night in Sep 2021

10/10

Stayed 12 nights in Aug 2021

8/10

Stayed 8 nights in Jun 2021