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Gem Hotel Nusajaya

2.5 star property
Families create lasting LEGOLAND Malaysia memories before returning to a hotel where tour assistance and relaxation await just steps from the front desk

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Photo gallery for Gem Hotel Nusajaya

Exterior detail - Gem Hotel Nusajaya (Johor Bahru)
Interior detail - Gem Hotel Nusajaya (Johor Bahru)
Hallway - Gem Hotel Nusajaya (Johor Bahru)
Iron/ironing board, free WiFi - Gem Hotel Nusajaya (Johor Bahru)
Reception - Gem Hotel Nusajaya (Johor Bahru)
Gem Hotel Nusajaya sits conveniently close to LEGOLAND Malaysia, offering practical amenities like laundry facilities and in-room WiFi. Travelers appreciate the attentive staff at the 24-hour front desk who stand ready to provide assistance whenever needed.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Superior Room

Iron/ironing board, free WiFi

Superior Room

  • 8 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Johor Bahru is home to Gem Hotel Nusajaya. Sutera Mall and Paradigm Mall Johor Bahru are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Eco Botanic at EcoWorld Gallery and LEGOLAND® Malaysia. KSL City Mall and Johor Bahru City Square are two other places to visit that come recommended. Visit our Johor Bahru travel guide
Map
19, Jalan Sentral 24, Taman Nusa Sentral, Nusa Jaya, Johor Bahru, 79100

What's nearby

  • Sireh Park
    15 min walk - 0.8 miles
  • Sutera Mall
    11 min drive - 7.7 miles
  • Paradigm Mall Johor Bahru
    11 min drive - 7.2 miles
  • KSL City Mall
    22 min drive - 13.5 miles
  • Johor Bahru City Square
    23 min drive - 14.2 miles

Getting around

  • Kempas Baru Station
    15 min drive
  • Senai International Airport (JHB)
    23 min drive

Restaurants

  • The Coffee Bean & Tea Leaf
    6 min walk
  • Restoran Al-Safa Nusa Sentral
    17 min walk
  • Nasi Kak Wok Abe Pendi
    4 min drive
  • Cookies & Ginger
    7 min walk
  • 佳香点心茶楼
    14 min walk

About this property

Gem Hotel Nusajaya

Hotel near Eco Botanic at EcoWorld Gallery
Located close to LEGOLAND® Malaysia, Gem Hotel Nusajaya provides laundry facilities. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Luggage storage, a 24-hour front desk, and a reception hall
  • Tour/ticket assistance
Room features
All guestrooms at Gem Hotel Nusajaya feature perks such as air conditioning, in addition to amenities like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with satellite channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 2 floors
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Gem Hotel Nusajaya Johor Bahru
Gem Nusajaya Johor Bahru
Gem Nusajaya
Gem Hotel Nusajaya Hotel
Gem Hotel Nusajaya Johor Bahru
Gem Hotel Nusajaya Hotel Johor Bahru

Frequently asked questions

Is Gem Hotel Nusajaya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Gem Hotel Nusajaya?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Gem Hotel Nusajaya?

Check-out is at noon.

Where is Gem Hotel Nusajaya located?

Situated in Johor Bahru, this hotel is 1.9 mi (3 km) from Eco Botanic at EcoWorld Gallery and within 9 mi (15 km) of LEGOLAND® Malaysia and Sutera Mall. Paradigm Mall Johor Bahru and KSL City Mall are also within 16 mi (25 km).

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Reviews

Gem Hotel Nusajaya Reviews

6.0

6.8

Cleanliness

7.4

Location

6.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 9 reviews
Rating 8 - Good. 4 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

Reviews

Verified

4/10 Poor

Denis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE - not more than 1 night

TERRIBLE. The walls are so thin that you can ear people speaking ( very loudly, even at 5am) at the reception. If you turn on the air condition you can also ear the very loud noise of the water in the tubes. The bathroom was clean, the room was decent. In overall, considering the price, it is fine for one night no more.
Stayed 10 nights in Mar 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
The bath tab did not function n the staff never change the room for us and we couldn’t bath n end up to check from the room with so much of disappointments in the early morning 6 am. Already late check but they never done anything clearly very very very terrible stay
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Ok.ok.ok.ok.ok
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Fair rating hotel. Just for a good short stay. Nothing much.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness
They didn't make up the room since I stay there for 2 days
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Muhd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything in the hotel is great for single occupancy, location is pretty bad as taxi is hard to come by, you have to “Grab” to get to where you want to go. Food is also hard to find as many shops around that area is closed.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Nurul Ain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall ok.. hotel still new.. clean... surrounding also bit new.. Important is 10 min from puteri harbour...
Stayed 1 night in Jun 2018
Verified

8/10 Good

Zulkifli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kepuasan penyedian adalah kepuasan pelanggan

Saya amat berpuas hati dari layanan Staff FO yh begitu mesra. Dan keadaan bilik yh begitu selesa. *****
Stayed 2 nights in Nov 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
It is a small room. Since the hotel is still new, the toilet is clean. However, no instant drinks and kettle provided inside the room.