Vacations Close To Jannus Live

Everything was as advertised

Great place to stay! Friendly staff and beautiful ocean front rooms.

It is a beautiful property and the bar and pool on the rooftop is a wonderful experience. However, on our second night, we had a smell coming into our room from the AC and heating unit that was absolutely toxic. It’s smelled like burning, rubber or electrical wires burning. Every time the system came on the smell dominated the entire room. My wife and I were very concerned and felt very uncomfortable breathing the air. When I told the desk about it the next morning, they offered a $50 refund. I didn’t say anything more, but I was really kind of shocked. It ruined our entire second night and we were awake a good portion of the night. In my mind. They should’ve refunded the cost for that nights stay but they did not. Having said that, all the other aspects of the hotel were more than acceptable.

It was very comfortable. I love the fact you have transportation to go to the beach and that you gave us the umbrella, towels and chairs. The front desk personnel were very nice and helpful. Thanks

My stay was disappointing overall due to the condition and maintenance of the property. The room showed significant signs of wear and tear. The bathtub faucet was loose to the point that it seemed as though it could fall off at any moment. The carpeting appeared outdated and heavily worn, giving the room an unclean and neglected appearance. Additionally, there was no refrigerator in the room, which would have been a convenient amenity. I also visited the restaurant at the clubhouse to order takeout. Upon entering, I was immediately met with a strong odor of stale beer and liquor, which was unpleasant and off-putting. The waitress station was in poor condition, with chipped and peeling veneer visible on many of the cabinets and doors, further contributing to an overall impression of inadequate upkeep. The food was one of the highlights of my stay and was truly excellent. Another positive aspect of my experience was the staff. Every team member I encountered was friendly, welcoming, attentive, and highly professional. Unfortunately, the property's maintenance, cleanliness, and overall presentation did not meet expectations and left much to be desired.

Amazing resort,