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Mates Port Hotel

Escape to an urban haven where convenience meets tranquility. Experience effortless travel with express services.

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Photo gallery for Mates Port Hotel

Comfort Room | Egyptian cotton sheets, premium bedding, down comforters - Mates Port Hotel (Istanbul)
Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters - Mates Port Hotel (Istanbul)
Exterior - Mates Port Hotel (Istanbul)
Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters - Mates Port Hotel (Istanbul)
Interior - Mates Port Hotel (Istanbul)
In the heart of Istanbul, Mates Port Hotel offers a tranquil oasis with its serene garden and convenient dry cleaning/laundry services. Stay connected with in-room WiFi and enjoy express check-in and check-out for a seamless stay.

Reviews

5.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Ensuite

Standard Room, 1 Queen Bed, Non Smoking, Ensuite | Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 Queen Bed, Non Smoking, Ensuite

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down comforters

Superior Room

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room

Egyptian cotton sheets, premium bedding, down comforters

Executive Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Duplex, 1 Queen Bed, Non Smoking, City View

Junior Duplex, 1 Queen Bed, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down comforters

Junior Duplex, 1 Queen Bed, Non Smoking, City View

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Egyptian cotton sheets, premium bedding, down comforters

Comfort Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Room

Design Room | Egyptian cotton sheets, premium bedding, down comforters

Design Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Istanbul City Center neighborhood, Mates Port Hotel is connected to a shopping center. Topkapi Palace and Hagia Sophia are cultural highlights, and travelers looking to shop may want to visit Galataport and Grand Bazaar. Bosphorus and Taksim Square are two other places to visit that come recommended. Spend some time exploring the area's activities, including winery tours. Visit our Istanbul travel guide
Map
SERÇE SOKAK, 9-11, Istanbul, Istanbul, 34425

What's nearby

  • Bosphorus featuring a monument, a bay or harbor and a bridge
    Bosphorus
    3 min walk - 0.2 miles
  • Galata Tower
    Galata Tower
    5 min walk - 0.3 miles
  • View from Galataport overlooking Bosphorus strait with sailing ferry boat and Topkapi Palace in the far end before sunset, Istanbul, Turkey
    Galataport
    7 min walk - 0.4 miles
  • Istanbul_IstiklalAvenue_6067969_04
    Istiklal Avenue
    7 min walk - 0.4 miles
  • Istanbul_TaksimSquare_508029_05
    Taksim Square
    20 min walk - 1.1 miles

Getting around

  • Tophane Station
    5 min walk
  • Beyoglu Station
    9 min walk
  • Istanbul Sabiha Gokcen Intl. Airport (SAW)
    64 min drive

Restaurants

  • Sarıhan İşkembe
    1 min walk
  • Parsa Coffee Roasters
    1 min walk
  • Karaköy
    3 min walk
  • Kava Coffee
    1 min walk
  • Craft Espresso
    3 min walk

About this property

Mates Port Hotel

Hotel near Bosphorus
Located close to Galata Tower and Galataport, Mates Port Hotel provides a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out and express check-in
Room features
All guestrooms at Mates Port Hotel include perks such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning.
Extra amenities include:
  • Egyptian cotton sheets, Select Comfort beds, and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • LCD TVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Low-height electrical outlets in bathroom
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per day
Cribs (infant beds) are available for EUR 6.0 per day

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 6.0 per day
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
Property Registration Number 2022-35-1242

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

MATES PORT HOTEL Hotel
MATES PORT HOTEL Istanbul
MATES PORT HOTEL Hotel Istanbul

Frequently asked questions

Is Mates Port Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Mates Port Hotel doesn't offer parking.

What time is check-in at Mates Port Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mates Port Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mates Port Hotel located?

Located in Istanbul City Center, this hotel is within a 10-minute walk of Bosphorus, Galata Tower, and Galataport. Taksim Square and Grand Bazaar are also within 1 mi (2 km). Tophane Station is 5 minutes by foot and Karakoy Station is 6 minutes.

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Reviews

Mates Port Hotel Reviews

5.8

6.4

Cleanliness

4.0

Amenities

5.8

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique hotek

Good location in safe area. Friendly staff. Amenities are basic and standard enough for all I need. I like the hot shower facilities. A socket does not work very well. No elevator. Overall it’s very good value for money.
Stayed 3 nights in Oct 2023
Verified

2/10 Terrible

Yavuz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not like pictured and told!!!! The rooms are very very dirty, we even had hair in the minibar and one hanging down from the air conditioner. We had mold in our bathroom and the ceiling over the bed was damaged!!! All comments are fake!!! We trusted the previous comments but it was horrible!!! We did our check out immidiatly and had to book another hotel. Would never ever go Again! Don‘t trust the comments in the internet! No reception in the hotel, no wardrope in the rooms, no elevator for the 5th floor.
Verified

2/10 Terrible

Kübra

Disliked: Staff & service
Odanın içinde banyo tuvalet yok. Erkek arkadaşımla gittim rezil oldum. Banyo dışarda ve başkalarıyla ortak kullanım. Ve yatak sırtımı çok ağrıttı. Oteli hiç beğenmedim
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Ugur

Disliked: Cleanliness, property conditions & facilities
Ben yaşadıklarımı anlatayım siz karar verin İlk gün otele giriş yaptık seçtiğimiz odadaki fotoğraflarla kaldığımız oda farklı yanlışlık oldu deyip özür dilediler kabul ettik İkinci gün sabah odadan çıktık döndüğümüzde oda soğuktu kaloriferin çalışmadığını fark ettik çözümü termostatik vanayı sökerek sağladık ve çalıştı klima merkezi olduğu için hiç çalışmadı Banyo yapmaya çalıştık duşun hem alttan hem üstten su kaçırıyordu duştan sonra tüm banyo su içinde kaldı bilgi verdik sadece alt kısmın tamiratı yapıldı Üçüncü gün duş almaya çalıştık su bir ısınıp bir soğuyordu Personel her zaman yardımcı olmaya çalıştı her konuda ellerinden geleni yapmaya çalıştılar her zaman güler yüzlü iletişim gerek telefonda gerekse yüz yüze çok kibardılar Otelin konumu güzel merkezi ancak sakin noktada şehir gürültüsü fazla yok
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Cansu

Liked: Cleanliness
Rustige plaats met veel bezienswaardigheden in de buurt. Wel kleine kamers. Zeer vriendelijk personeel.
Stayed 4 nights in Oct 2023
Verified

8/10 Good

mustafa sami

Stayed 1 night in Sep 2024
Verified

6/10 Okay

Abdulmutalip

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023