See all properties

The Hey Hotel

4.0 star property
Hotel with 2 restaurants, a short walk to Mystery Rooms

Choose dates to view prices

Photo gallery for The Hey Hotel

Exterior
Breakfast buffet
Lobby
Lobby
Minibar, in-room safe, individually decorated, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Room service
  • Laundry
  • Pet friendly

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Single Room, 1 Twin Bed

Highlights

Individually decorated
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Satellite channels
In-room safe
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, desk

Standard Twin Room

Highlights

Individually decorated
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Satellite channels
In-room safe
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Lake

The Hey Hotel

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 411 reviews
The Hey Hotel

About the neighborhood

Map
Höheweg, 7, Interlaken, Canton of Bern, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.1 miles
  • Alpine Garden - 5 min walk - 0.3 miles
  • Mystery Rooms - 8 min walk - 0.5 miles
  • Interlaken Casino - 8 min walk - 0.5 miles
  • Interlaken Ost Ferry Terminal - 17 min walk - 1.0 mile

Getting around

  • Interlaken West Station - 5 min walk
  • Bern (BRN-Belp) - 44 min drive

Restaurants

  • ‪Funky Chocolate Club Switzerland - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Grand Café Restaurant und Confiserie Schuh - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Restaurant Café de Paris - ‬3 min walk

About this property

The Hey Hotel

Upscale hotel near Mystery Rooms
Consider a stay at The Hey Hotel and take advantage of a terrace, a coffee shop/cafe, and a hair salon. Be sure to enjoy lunch and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with laundry facilities and 2 bars.
You'll also find perks like:
  • Buffet breakfast (surcharge), luggage storage, and 3 meeting rooms
  • Multilingual staff, a 24-hour front desk, and an elevator
  • A porter/bellhop, a gift shop, and free newspapers
Room features
All 192 individually decorated rooms include amenities such as free WiFi, safes, and minibars.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, French, German, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Offsite parking available (CHF 10 per day)
  • Ski shuttle nearby

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Ristorante Mercato
  • Spice India

Things to do

  • Ski storage

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • 5 floors
  • Built in 1978
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

City Hotel Oberland
City Oberland
City Oberland Hotel
City Oberland Swiss Quality
City Oberland Swiss Quality Hotel
City Oberland Swiss Quality Hotel Interlaken
City Oberland Swiss Quality Interlaken
Hotel City Oberland
Hotel Swiss Quality
Swiss Quality Hotel
The Hey Hotel Hotel
Hotel City Oberland
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken
City Oberland Swiss Quality Hotel

Frequently asked questions

Is The Hey Hotel pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at The Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

What time is check-out at The Hey Hotel?

Check-out is at 11 AM.

Where is The Hey Hotel located?

Located in Central Interlaken, this hotel is within a 10-minute walk of Hoeheweg and Mystery Rooms. Lake Brienz is 1.8 mi (2.9 km) away. Interlaken West Station is 5 minutes by foot and Interlaken West Ferry Terminal is 7 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Hey Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 245 reviews
Rating 8 - Good. 101 out of 245 reviews
Rating 6 - Okay. 58 out of 245 reviews
Rating 4 - Poor. 17 out of 245 reviews
Rating 2 - Terrible. 5 out of 245 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and location friendly people great experience
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Jan 2020

2/10 Terrible

Nadine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horror Hotel!!!

Es war einfach nur HORROR!!!! Mein Partner und ich wollten ein schönes Geburtstagswochenende verbringen! Als Ich das Zimmer sah, dachte ich, dass ich mich verlaufen habe!!! Matratze hatte alte Urinflecken und allgemein war alles verwahrlost. Wir wollten ein neues Zimmer und bekamen auch eins. Der Supergau!!! Wir suchten ein neues Hotel auf, dass traumhaft war und erst noch günstig. Jede Jugendherberge is luxuriöser
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During vacation, one is supposed to wake up leisurely in the morning to a nice, quiet surroundings. However, there was major renovation going on and we were woken up to the noise of drilling and electric saws, not good. Secondly, because of this renovation,we were put up in an adjacent building, not the main one shown in the photos. The secondary building is not as pleasant as the main one, not much light falling into the room. During booking of this property on expedia, there was no information on this renovation, the reason is obvious but that does not mean the customers should get cheated.
Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

More like a dorm than a hotel

This hotel is currently under renovations, so I am sure the new hotel rooms will be nicer. However, our hotel room was very minimal and looked more like a college dorm than a highly-rated hotel. There was no way to control the temperature of the room, the bed was uncomfortable, and the shower head was broken. Overall, this hotel was disappointing.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
設備が古くて備品等があまり良くない。
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Da aufgrund Umbaus des Hotels eine Baustelle, sehr schlecht beschriftet! zB den Saal für das Frühstück zu finden ist sehr schwierig. Weiters sind die Preise für die mit der Baustelle in zusammenhang stehende Sauberkeit und Ordnung eher überhöht.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

It’s clean enough with very few amenities. The rooms could be a little cleaner, more modern, and nicer.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr 😊 gut👍👋

Hoffe, dass am 12-16. Mai 2021 das Zimmer 310 für mich reserviert wird Besten Dank
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
When arrived - the staff (she is about 45-50 year old) who checked me in was NOT friendly at all. She thought she was doing me a favor. Room was clean with a nice balcony.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
The location in town was great. The room felt more like a hostel than a hotel. It looked NOTHING like the pictures online. Bed was comfortable, but I got little sleep. I had to wake up early and the DJ at the hotel bar played loud music that kept me up till 1:00. Definitely would not stay here again or recommend it to anyone other than someone who plans to be out at the bar.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keine Ergänzungen, alles top. Frühstückbuffet hätte etwas üppiger sein dürfen.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
The room was very hot and had no air conditioner. In fact they said I did not book an air conditioned room. I did not know they had 2 kinds!! They switched me to a different room but gave me a twin bed with a horrible thin pillow. I had to bundle up a sweater and jacket which I used for a pillow. They have a breakfast buffet available for which they charge. Being on the main street is noisy since the door had to be open all night to cool. People walking outside were loud and talked late into the night, preventing sleep.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
The property is old. But the location is convenient. It only took us about 5 min to get there from the train station.
Stayed 1 night in Aug 2019

4/10 Poor

YG.KIM

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
객실내 냉방 없음 환기 잘 안됨. 창문 열어 두면 시끄러움. 교통은 서역에 가까원 편리함
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Central location in Interlaken, easy walk from the train station, on bus route & close to Coop market & many restaurants & shops. Top floor room provided a nice viewpoint over the town & valley.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Soo Ji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

추천추천

인터라켄 웨스트에서 정말 가깝고 앞에 마트도 있고 서브웨이도 있어서 맛있게 먹었습니다 :) 깨끗하고 안락하게 잘 놀다갑니다
Stayed 2 nights in Jun 2019