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Best Western Premier Houston Northwest - Willowbrook

3.0 star property
Stay near Willowbrook Mall with a seasonal outdoor pool and dine at The Premier Bar & Grill for morning fuel or evening relaxation.

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Photo gallery for Best Western Premier Houston Northwest - Willowbrook

Reception - Best Western Premier Houston Northwest - Willowbrook (Houston)
Seasonal outdoor pool - Best Western Premier Houston Northwest - Willowbrook (Houston)
Business center - Best Western Premier Houston Northwest - Willowbrook (Houston)
Lobby - Best Western Premier Houston Northwest - Willowbrook (Houston)
Free daily buffet breakfast - Best Western Premier Houston Northwest - Willowbrook (Houston)
The Best Western Premier Ashton Suites-Willowbrook, in the heart of Willowbrook, offers a warm retreat with practical amenities. Guests enjoy a free breakfast buffet, 24-hour gym access, in-room WiFi, dining at The Premier Bar & Grill, and dry cleaning services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Kitchen, Accessible

  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Kitchen

  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa Bed

8.8 out of 10
Excellent
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Queen Beds with Sofa Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds with Sofa Bed

8.0 out of 10
Very good
(7 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds

View all photos for Suite, 2 Queen Beds with Sofa Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds with Sofa Bed, Accessible

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

Suite-1 King Bed, Non-Smoking, Sofabed, Sitting Area, Microwave and Refrigerator, Safe Box

  • Sleeps 4

King Suite with Kitchenette - Disability Access/Non-Smoking

  • Sleeps 4

View all photos for Suite-1 King Bed, Non-Smoking, 2 Room, Sofabed, Sitting Area, Kitchen, Safe Box

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Suite-1 King Bed, Non-Smoking, 2 Room, Sofabed, Sitting Area, Kitchen, Safe Box

  • Sleeps 4

Accessible-Suite 2 Queen, Mobility Accessible, Roll in Shower, Sofabed, Non-Smoking

  • Sleeps 6

Suite-2 Queen Beds, Non-Smoking, Sofabed, Sitting Area, Microwave and Refrigerator, Safe Box

  • Sleeps 6

Mobility Accessible 2 Rooms King Suite with Roll In Shower and Kitchen

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Sofabed, Work Desk, Non-Smoking

  • Sleeps 4

King Suite With Sofa Bed

  • Sleeps 4

Suite With 2 Queen Beds And Sofa Bed

  • Sleeps 4

King Suite With Sofa Bed And Kitchen

  • Sleeps 4

King Suite With Sofa Bed-Accessible

  • Sleeps 4

Suite, 1 King Bed With Sofa Bed, Kitchen, Accessible

  • Sleeps 4

2 Queen Beds, Nonsmoking, Sitting Area, Sofa

  • Sleeps 4

About the neighborhood

Located in Willowbrook, a neighborhood in Houston, Best Western Premier Houston Northwest - Willowbrook is in a shopping district. Travelers who have shopping on the agenda can visit Memorial City Mall and CityCentre. Looking to enjoy an event or a game while in town? See what's happening at Aerodrome or Lake Center Run Court. Visit our Houston travel guide
Map
7495 W Greens Road, Houston, TX, 77064

What's nearby

  • HOUSTON, TX, USA - SEPTEMBER 10, 2018: The Robert R. Brown Convention Center is a massive 1,900,000 square foot building that's located in downtown Houston that holds plenty of conferences and events.
    George R. Brown Convention Center
    25 min drive - 27.6 miles
  • Willowbrook Mall
    5 min walk - 0.3 miles
  • Mountasia Houston
    5 min walk - 0.3 miles
  • Aerodrome
    1 min drive - 1.7 miles
  • Stone Moves Indoor Rock Climbing
    4 min drive - 1.4 miles

Getting around

  • Houston Station
    26 min drive
  • George Bush Intercontinental Airport (IAH)
    25 min drive

Restaurants

  • McDonald's
    14 min walk
  • Food Court (Willowbrook Mall)
    15 min walk
  • Starbucks
    15 min walk
  • Hooters
    14 min walk
  • El Refu Tex Mex
    2 min walk

About this property

Best Western Premier Houston Northwest - Willowbrook

Hotel located in Willowbrook
At Best Western Premier Houston Northwest - Willowbrook, you can look forward to a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self parking
  • Express check-out, express check-in, and a vending machine
  • A 24-hour front desk, an elevator, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 68 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Pillowtop mattresses and sofa beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 50-inch flat-screen TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, microwaves, and freezers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:30 PM to 7:30 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from April to August
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the fitness facility, and guests under 6 years old are only allowed in the swimming pool and fitness facility with adult supervision

Frequently asked questions

Does Best Western Premier Houston Northwest - Willowbrook have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM. The pool will be closed during the winter.

Is Best Western Premier Houston Northwest - Willowbrook pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Premier Houston Northwest - Willowbrook?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Premier Houston Northwest - Willowbrook?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Premier Houston Northwest - Willowbrook located?

Located in Willowbrook, this hotel is within a 10-minute walk of Mountasia Houston and Willowbrook Mall. Houston Methodist Willowbrook Hospital and Aerodrome are also within 2 mi (3 km).

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Reviews

Best Western Premier Houston Northwest - Willowbrook Reviews

8.4

Very Good

9.2

Cleanliness

8.4

Location

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 484 out of 801 reviews
Rating 8 - Good. 148 out of 801 reviews
Rating 6 - Okay. 66 out of 801 reviews
Rating 4 - Poor. 33 out of 801 reviews
Rating 2 - Terrible. 70 out of 801 reviews

Reviews

Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Great for business, friendly staff, breakfast and close to training facility
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the breakfast great
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

J'Lisia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff and good amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

TaMyera

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very welcoming. Room was clean and the breakfast was really good.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, property conditions & facilities
The hotel staff was great and a clean property. Great location near plenty of restaurants and mall.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities
Location was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

DELVIN

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and smelled amazing The decor from lobby to dining hall was so inviting and modern The staff was friendly and welcoming
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
plenty of parking available, room was clean and bed was comfortable. good breakfast also.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless, the staff was great and the breakfast was awesome!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Tymir

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff seems micro aggressive , room and property was very clean and organized.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast options. Clean hotel friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kendrae

Room Clean and good breakfast
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, amenities
Friendly service!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Xenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was nice. The hotel was quiet and relaxing. The staff was friendly and the hotel was very clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lukisha

Cleanliness as always of the rooms
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Diamond x

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi My name is Diamond Ellison Me and my boyfriend comes to this Hotel every other weekend to spend time together and just simply escape our busy schedules it’s a great place to stay at Everybody nice No complaints really at all I love the staff there
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and accomodating. Check in was quick. Some of the breakfast was cold. The elevator was noisy. The shower head came off when trying to adjust it. Some areas near the coffee/microwave was dusty. Overall, it was a good stay!
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and it was good for our stay.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel over all, room clean and nice, comfortable beds, great service. Conveniently located, close to restaurants and shopping.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anytime I come in from the truck. This is my hotel great staff great rooms safe and always clean
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michellcilla

Liked: Cleanliness, staff & service, amenities
This hotel is beautiful with a variety of hot breakfast options and delicious coffee. We loved our king suite with a mini stocked kitchen and separate living room for the kids. The website said we could request a crib. The front desk said they didn’t have any cribs. I had to go down to the front desk and request linens for the sofa bed for the kids. Otherwise the hotel is great!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. It’s convenient, clean and comfortable. Stayed her a few times .
Stayed 1 night in May 2025
Verified

8/10 Good

krystal

Liked: Staff & service
Cleanliness of the hotel was great, and the air conditioning worked efficiently
Stayed 2 nights in May 2025