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Best Western Premier Ashton Suites-Willowbrook

3.0 star property
Hotel with free breakfast, a short walk to Willowbrook Mall

Choose dates to view prices

Photo gallery for Best Western Premier Ashton Suites-Willowbrook

Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Reception
Exterior
Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchen

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
7495 W Greens Road, Houston, TX, 77064

What's nearby

  • Willowbrook Mall - 7 min walk - 0.4 miles
  • Houston Methodist Willowbrook Hospital - 2 min drive - 1.7 miles
  • Aerodrome - 2 min drive - 1.9 miles
  • Sam Houston Race Park - 3 min drive - 2.6 miles
  • Vintage Park - 6 min drive - 5.3 miles

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Hooters - ‬14 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Best Western Premier Ashton Suites-Willowbrook

Hotel near Willowbrook Mall
At Best Western Premier Ashton Suites-Willowbrook, you can look forward to a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. The on-site restaurant, The Premier Bar & Grill, serves dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self parking
  • Express check-out, express check-in, and a vending machine
  • A 24-hour front desk, an elevator, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 68 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Pillowtop mattresses, sofa beds, and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 50-inch flat-screen TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, microwaves, and freezers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Premier Bar & Grill

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 100 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is recommended for transportation to and from this property
Guests under 6 years old are not allowed in the swimming pool or fitness facility, and guests under 6 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Ashton Suites
Best Western Ashton
Best Western Premier Ashton Suites Hotel Houston
Best Western Premier Ashton Suites Houston
Best Western Premier Suites
Best Western Premier Ashton Suites-Willowbrook Hotel Houston
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook Hotel Houston

Frequently asked questions

Does Best Western Premier Ashton Suites-Willowbrook have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Best Western Premier Ashton Suites-Willowbrook pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Premier Ashton Suites-Willowbrook?

Self parking is free at this property.

What time is check-in at Best Western Premier Ashton Suites-Willowbrook?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Premier Ashton Suites-Willowbrook?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Premier Ashton Suites-Willowbrook located?

Located in Willowbrook, this hotel is within 2 mi (3 km) of Willowbrook Mall, Aerodrome, and Houston Methodist Willowbrook Hospital. Heron Lakes Golf Course and Sam Houston Race Park are also within 3 mi (5 km).

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Best Western Premier Ashton Suites-Willowbrook Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 397 out of 655 reviews
Rating 8 - Good. 124 out of 655 reviews
Rating 6 - Okay. 49 out of 655 reviews
Rating 4 - Poor. 25 out of 655 reviews
Rating 2 - Terrible. 60 out of 655 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10

The hotel was clean and it was good for our stay.
Stayed 2 nights in May 2025

8/10

Cleanliness of the hotel was great, and the air conditioning worked efficiently
Stayed 2 nights in May 2025

10/10

It was pleasant!
Stayed 1 night in May 2025

10/10

Everything was great nice workers good breakfast
Stayed 2 nights in Apr 2025

10/10

Great hotel,
Stayed 2 nights in Apr 2025

10/10

Very pleased with this hotel Thank You
Stayed 1 night in Mar 2025

10/10

iT WAS NICE & PLEASANT STAY, HOWEVER THERE ARE NO PUBLIC TRANSPORT & CANT WALK AROUND HOTEL. DINING OPTION PROVIDED WOULD BE GREAT.
Stayed 7 nights in Apr 2025

10/10

Great place! Get to dinner early if you are in town on Saturday night Everything is poppin!
Stayed 1 night in Mar 2025

10/10

Overall our stay was great. Room was clean. I didnt appreciate getting charged for extra occupants. I don't think i have ever been charged for extra occupants. Also, no extra toilet paper in room. I guess you would have to request it.
Stayed 2 nights in May 2025

10/10

👍
Stayed 1 night in Apr 2025

8/10

Slow check-in, slow elevator, but convenient location, good price, quiet, clean, comfortable, decent bfast. Would book again.
Stayed 1 night in Feb 2025

10/10

.
Stayed 1 night in Apr 2025

6/10

This property didn’t have the amenities that were listed on the website such as cocktail lounge or restaurant that are standard in a Best Western Premier Property. The in room outlets did not work Nice average hotel
Stayed 3 nights in May 2025

10/10

Stayed on a 1 night stay and it was great. The room was clean and the hotel was quiet. Def a nice quick stay
Stayed 1 night in Dec 2024

10/10

Everything was excellent!! 10/10
Stayed 1 night in Feb 2025

10/10

Very clean, safe and staff was really helpful.
Stayed 1 night in Nov 2024

10/10

Everyone was so helpful.
Stayed 3 nights in Jan 2025

10/10

Felt secure, staff was paying attention to parking lot. Stayed at another property in the area and had my pickup broken into and ransacked.
Stayed 2 nights in Feb 2025

2/10

The staff was very unprofessional and was trying to charge me for a guest sitting in the pool area with me. My guest did not get in the pool, only sat at the table with me. When getting breakfast the lady in the dining area kept staring at my kids while they were fixing their food. Then she started following my kids around even though they were being supervised by me and their father. She would stand right behind them while fixing their food and after my daughter finished fixing her waffles and added chocolate syrup the lady took the syrup and put it in the kitchen. The cameras can be checked to verify this information.
Stayed 2 nights in May 2025

2/10

Kitchen was advertised but no cookware in room. Front desk told me the rooms are not supplied with cookware. All guests bring their own lol. Asked a different person on a different day, cookware was brought to the room. Had to ask for a cork opener. Pool was under construction. I was refused an early check out after experiencing bad service after 5 nights.
Stayed 10 nights in Apr 2025

10/10

This was a last minute stay & everything was clean, comfortable & convenient
Stayed 1 night in Oct 2024

10/10

It was a good stay but check in took a little longer than expected
Stayed 1 night in Dec 2024

8/10

My was stay was great. Had no complaints or problems while I was there.
Stayed 1 night in Oct 2024

10/10

I picked this place because i liked the space of the room that it offered. It gave my 2 year old space to run around and not bump into anything.
Stayed 3 nights in Dec 2024

10/10

Beautiful
Stayed 1 night in Nov 2024