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Hilo Town Inn

2.0 star property

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Photo gallery for Hilo Town Inn

Interior - Hilo Town Inn (Hilo)
Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View | Individually decorated, individually furnished, laptop workspace - Hilo Town Inn (Hilo)
Hallway - Hilo Town Inn (Hilo)
Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View | Individually decorated, individually furnished, laptop workspace - Hilo Town Inn (Hilo)
Interior entrance - Hilo Town Inn (Hilo)
Close to Port of Hilo, Hilo Town Inn has plenty to offer. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Quadruple Room, 2 Queen Beds, Park View

Classic Quadruple Room, 2 Queen Beds, Park View | Individually decorated, individually furnished, laptop workspace

Classic Quadruple Room, 2 Queen Beds, Park View

  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Double Room, 1 King Bed, Air conditioning, City View

Classic Double Room, 1 King Bed, Air conditioning, City View | Living area | 55-inch Smart TV with digital channels, Netflix, Hulu

Classic Double Room, 1 King Bed, Air conditioning, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View

Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View | Individually decorated, individually furnished, laptop workspace

Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View

  • Park view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Double Room

Classic Double Room | Individually decorated, individually furnished, laptop workspace

Classic Double Room

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Quadruple Room

Classic Quadruple Room | Individually decorated, individually furnished, laptop workspace

Classic Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Hilo, Hilo Town Inn is in the city center and near the airport. Palace Theater and S. Hata Building are local landmarks, and travelers looking to shop may want to visit Hilo Farmers Market and Hilo Shopping Center. East Hawaii Cultural Center and Pacific Tsunami Museum are also worth visiting. Visit our Hilo travel guide
View more Inns in Hilo
Map
132 Punahoa St, Hilo, HI, 96720

What's nearby

  • Bucket Loads of Anthuriams for sale
    Hilo Farmers Market
    3 min walk - 0.2 miles
  • Wailoa River State Park Hawaii
    1 min walk - 0.1 miles
  • Wailoa River State Recreation Area
    1 min walk - 0.1 miles
  • Kalakaua Park
    7 min walk - 0.4 miles
  • Panaewa Rainforest Zoo
    9 min walk - 0.5 miles

Getting around

  • Hilo Intl. Airport (ITO)
    10 min drive

Restaurants

  • Antics Pizza
    4 min walk
  • Taco Bell
    4 min walk
  • L & L Drive-Inn
    5 min walk
  • Cafe Pesto Hilo Bay
    3 min walk
  • Low International Food
    3 min walk

About this property

Hilo Town Inn

Inn near Port of Hilo
Hilo Town Inn provides everything you need. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Luggage storage and smoke-free premises
Room features
All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and separate sitting areas.
Other conveniences in all rooms include:
  • Eco-friendly toiletries and hair dryers
  • 55-inch Smart TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, separate sitting areas, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave

Conveniences

  • Luggage storage

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 50 and a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 200 per stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Property Registration Number TA-121-868-0320-01, GE-121-868-0320-01, 2300903500000

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilo Town Inn Inn
Hilo Town Inn Hilo
Hilo Town Inn Inn Hilo

Frequently asked questions

Is Hilo Town Inn pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 50 per accommodation, per stay. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilo Town Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilo Town Inn?

Check-out is at 11:00 AM.

Where is Hilo Town Inn located?

Located in the heart of Hilo, this inn is steps from Hamakua Heritage Corridor, Wailoa River State Recreation Area, and Wailoa River State Park Hawaii. Hilo Farmers Market and S. Hata Building are just steps away.

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Reviews

Hilo Town Inn Reviews

9.2

Wonderful

9.8

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 17 out of 28 reviews
Rating 8 - Good. 10 out of 28 reviews
Rating 6 - Okay. 1 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

Reviews

Verified

8/10 Good

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Great room, super comfy bed. Easy access and instructions for check in.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness
Room was incredible. Neighborhood is a little rough but location and the place were fantastic!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Very well kept room, clean, and good basic amenities... the location can't be beat! If you are a light sleeper be sure to bring earplugs; the walls are thin and the locals like make a ruckus at all hours of the night. Be sure to eat at Paul's Place on the bottom floor.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect ; clean, bright and spacious. Has everything you need. Check in instruction were easy.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Room was spacious and thoughtfully appointed. Central location was convenient to bus station and farmers market. It did get a bit noisy at times with the close proximity to downtown, but the mynas were the loudest things around. Contactless checkin was smooth and easy. Unfortunately we did not get to eat at Paul's, but it looked delicious. Maybe next time.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilo Town Inn is very clean and updated. We were very comfortable and Sam was very helpful and responsive. Would definitely recommend if visiting Hilo area.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute place in great location

We had a little hiccup with the email providing the check-in info, but once we called it was quickly resolved. The room has been redecorated nicely, with a super comfy bed and cold A/C. Right next to the farmers market, and a short walk to downtown Hilo. Would definitely stay again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and comfortable

I loved my room! It was spacious and comfortable, perfect for my needs. This isn’t a modern hotel with tons of amenities, but I found it charming. There was a large bathtub that I enjoyed as well. There is no front desk, but that wasn’t a problem for me. I had text contact if I needed anything.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Parking behind the building. A little dark but not a dangerous area. Big open market near by and lots of restaurant, coffee, and a few breakfast options ( note, we discovered @Subway did good breakfast options around the corner. Room was great, big, clean, no elevator but got good exercise carrying cases up the stairs. Never actually saw any staff, but the phone support was 10/10. Very good. Close to things we needed.. if you have a car. Idk uber. AC was perfect. Bed and coffee good. Bathroom... interesting to have a glass window to toilet but....lol Would recommend!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Eileen

Liked: Cleanliness
The interior of the property is nice but the exterior is Seriously in need of a face lift. Once we came inside we were pleasantly surprised. Also the area around it is rundown with many homeless on the street. I’ve been to Hilo before and that did not surprise me. Restaurants within walking distance so that’s a plus. Overall it was very good for what we needed for a one night stay.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Check in was super easy. Room was ready on time. Parking is behind the building and free. Room looked clean and was very spacious the only thing for the lack in 5 star rating is the un-welcomed visitors, the cockroaches! There were many, in the bathroom, on the floor, on the walls, outside in the common area!! Bring your raid and sleep with one eye open!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Jiali

Liked: Cleanliness, staff & service, property conditions & facilities
Really good location and very clean room. Only complaint is the windows are not well sealed so you can hear the traffic on the street. Also you can hear sounds from next door very clearly... The owner did provide earplugs but I feel it doesn't necessarily work for everybody.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities
When I first pulled up, I was hesitant. I reread the reviews to remind myself of why I booked and then went in. First and foremost, I never saw any bugs let alone the bugs the one review mentioned. The room is spacious, beds comfortable, well appointed kitchenette, and nice water pressure for a real shower. I had gone to the green sand beach before arrival so I needed a good shower! Location is wonderful. I highly recommend the farmers market right behind it. They have souvenirs, jewelry, cool homemade crafts & goods, and a food market w produce vendors as well as teas, coffees, etc. I bought some mangosteens and wow they’re so good! Fantastic location to tide pools over behind the airport, plenty of food options close and into town. Find a place that has Vietnamese iced coffee, trust me!! There are some unhoused folks along the sidewalks that are super chill, not asking for anything, and are quite charming and kind.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Liz-Anne

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean rooms, the area is not the nicest.. gets noisy at night
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
This exceeded my expectations. I will definitely stay here again when I come back to Hilo. Great central location. Huge room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and responsive staff, easy to follow check in instructions, absolutely recomend if wanting to be close to the downtown events very convenient and walkable to everything.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, convenient Quaint
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Maximilian Nino Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025
Verified

8/10 Good

Regina

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable if noisy stay.

Spacious room, in an older building. Still had some charm. Very glad for the AC! My room had a door connecting to another room (locked) but it was VERY easy to hear all their conversations and tv noise.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Laor

Liked: Cleanliness, staff & service, amenities
Air conditioning not working properly and carpet by walkway not so clean had some smell!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jillian

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kothanda

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

thomas

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Han

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JINYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025