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Hilo Town Inn

2.0 star property

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Interior - Hilo Town Inn (Hilo)
Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View | Individually decorated, individually furnished, laptop workspace - Hilo Town Inn (Hilo)
Hallway - Hilo Town Inn (Hilo)
Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View | Individually decorated, individually furnished, laptop workspace - Hilo Town Inn (Hilo)
Interior entrance - Hilo Town Inn (Hilo)
Hilo Town Inn provides everything you need. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Quadruple Room, 2 Queen Beds, Park View

Classic Quadruple Room, 2 Queen Beds, Park View | Individually decorated, individually furnished, laptop workspace

Classic Quadruple Room, 2 Queen Beds, Park View

  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Double Room, 1 King Bed, Air conditioning, City View

Classic Double Room, 1 King Bed, Air conditioning, City View | Living area | 55-inch Smart TV with digital channels, Netflix, Hulu

Classic Double Room, 1 King Bed, Air conditioning, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View

Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View | Individually decorated, individually furnished, laptop workspace

Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View

8.0 out of 10
Very good
(1 review)
  • Park view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Individually decorated, individually furnished, laptop workspace

Classic Double Room

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Quadruple Room

Classic Quadruple Room | Individually decorated, individually furnished, laptop workspace

Classic Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Hilo, Hilo Town Inn is in the city center and near the airport. Palace Theater and S. Hata Building are local landmarks, and travelers looking to shop may want to visit Hilo Farmers Market and Hilo Shopping Center. East Hawaii Cultural Center and Pacific Tsunami Museum are also worth visiting. Visit our Hilo travel guide
View more Guest Houses in Hilo
Map
132 Punahoa St, Hilo, HI, 96720

What's nearby

  • Bucket Loads of Anthuriams for sale
    Hilo Farmers Market
    3 min walk - 0.2 miles
  • Wailoa River State Recreation Area
    1 min walk - 0.1 miles
  • Kalakaua Park
    7 min walk - 0.4 miles
  • Panaewa Rainforest Zoo
    9 min walk - 0.5 miles
  • Hilo Shopping Center
    3 min drive - 1.5 miles

Getting around

  • Hilo Intl. Airport (ITO)
    10 min drive

Restaurants

  • Antics Pizza
    4 min walk
  • Taco Bell
    4 min walk
  • Low International Food
    3 min walk
  • Cafe Pesto Hilo Bay
    3 min walk
  • L & L Drive-Inn
    5 min walk

About this property

Hilo Town Inn

Inn in the city center
Hilo Town Inn provides everything you need. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Smoke-free premises and luggage storage
Room features
All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and separate sitting areas.
Other conveniences in all rooms include:
  • Eco-friendly toiletries and hair dryers
  • 55-inch Smart TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, separate sitting areas, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave

Conveniences

  • Luggage storage

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 50 and a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 200 per stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number TA-121-868-0320-01, GE-121-868-0320-01, 2300903500000

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hilo Town Inn pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 50 per accommodation, per stay. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilo Town Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilo Town Inn?

Check-out is at 11:00 AM.

Where is Hilo Town Inn located?

Located in the heart of Hilo, this inn is steps from Hamakua Heritage Corridor, Wailoa River State Recreation Area, and Wailoa River State Park Hawaii. Hilo Farmers Market and S. Hata Building are just steps away.

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Reviews

Hilo Town Inn Reviews

8.8

Excellent

9.6

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 22 out of 39 reviews
Rating 8 - Good. 12 out of 39 reviews
Rating 6 - Okay. 4 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

Reviews

Verified

10/10 Excellent

Malia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family run inn on the second floor of a historic building. Newly renovated rooms with A/C, comfy bed, and easy self-checkin. It was perfect for our one night stay in downtown Hilo.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Karthik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and walking distance to all the amenities
Stayed 1 night in Apr 2026
Verified

8/10 Good

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Great room, super comfy bed. Easy access and instructions for check in.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness
Room was incredible. Neighborhood is a little rough but location and the place were fantastic!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Very well kept room, clean, and good basic amenities... the location can't be beat! If you are a light sleeper be sure to bring earplugs; the walls are thin and the locals like make a ruckus at all hours of the night. Be sure to eat at Paul's Place on the bottom floor.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect ; clean, bright and spacious. Has everything you need. Check in instruction were easy.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilo Town Inn is very clean and updated. We were very comfortable and Sam was very helpful and responsive. Would definitely recommend if visiting Hilo area.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Room was spacious and thoughtfully appointed. Central location was convenient to bus station and farmers market. It did get a bit noisy at times with the close proximity to downtown, but the mynas were the loudest things around. Contactless checkin was smooth and easy. Unfortunately we did not get to eat at Paul's, but it looked delicious. Maybe next time.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute place in great location

We had a little hiccup with the email providing the check-in info, but once we called it was quickly resolved. The room has been redecorated nicely, with a super comfy bed and cold A/C. Right next to the farmers market, and a short walk to downtown Hilo. Would definitely stay again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and comfortable

I loved my room! It was spacious and comfortable, perfect for my needs. This isn’t a modern hotel with tons of amenities, but I found it charming. There was a large bathtub that I enjoyed as well. There is no front desk, but that wasn’t a problem for me. I had text contact if I needed anything.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Eileen

Liked: Cleanliness
The interior of the property is nice but the exterior is Seriously in need of a face lift. Once we came inside we were pleasantly surprised. Also the area around it is rundown with many homeless on the street. I’ve been to Hilo before and that did not surprise me. Restaurants within walking distance so that’s a plus. Overall it was very good for what we needed for a one night stay.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Parking behind the building. A little dark but not a dangerous area. Big open market near by and lots of restaurant, coffee, and a few breakfast options ( note, we discovered @Subway did good breakfast options around the corner. Room was great, big, clean, no elevator but got good exercise carrying cases up the stairs. Never actually saw any staff, but the phone support was 10/10. Very good. Close to things we needed.. if you have a car. Idk uber. AC was perfect. Bed and coffee good. Bathroom... interesting to have a glass window to toilet but....lol Would recommend!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Check in was super easy. Room was ready on time. Parking is behind the building and free. Room looked clean and was very spacious the only thing for the lack in 5 star rating is the un-welcomed visitors, the cockroaches! There were many, in the bathroom, on the floor, on the walls, outside in the common area!! Bring your raid and sleep with one eye open!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Jiali

Liked: Cleanliness, staff & service, property conditions & facilities
Really good location and very clean room. Only complaint is the windows are not well sealed so you can hear the traffic on the street. Also you can hear sounds from next door very clearly... The owner did provide earplugs but I feel it doesn't necessarily work for everybody.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities
When I first pulled up, I was hesitant. I reread the reviews to remind myself of why I booked and then went in. First and foremost, I never saw any bugs let alone the bugs the one review mentioned. The room is spacious, beds comfortable, well appointed kitchenette, and nice water pressure for a real shower. I had gone to the green sand beach before arrival so I needed a good shower! Location is wonderful. I highly recommend the farmers market right behind it. They have souvenirs, jewelry, cool homemade crafts & goods, and a food market w produce vendors as well as teas, coffees, etc. I bought some mangosteens and wow they’re so good! Fantastic location to tide pools over behind the airport, plenty of food options close and into town. Find a place that has Vietnamese iced coffee, trust me!! There are some unhoused folks along the sidewalks that are super chill, not asking for anything, and are quite charming and kind.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
This exceeded my expectations. I will definitely stay here again when I come back to Hilo. Great central location. Huge room.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Liz-Anne

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean rooms, the area is not the nicest.. gets noisy at night
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Avijit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You basically hear everything from the adjacent room, its very annoying. No privacy at all.
Stayed 1 night in May 2026
Verified

6/10 Okay

Boming

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good location with good amenities. However, all of the pillows (2 for sleeping) provided are too soft and not firm enough. Bed sheets’ thread count is very low which in combination leads to uncomfortable sleeping conditions. Otherwise, solid.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Hidden Gem in the Heart of Hilo **Hilo Town Inn** is the perfect example of why you shouldn't judge a book by its cover. While the exterior is unassuming, the rooms are squeaky clean and thoughtfully equipped with everything you need to feel right at home. It is clear that a lot of care goes into maintaining the space. The location is unbeatable for exploring the east side of the Big Island. Being right in the center of town, we were within walking distance of local restaurants and stores. It also served as an ideal home base for our trips to Volcanoes National Park and Akaka Falls. Plus, the proximity to Hilo Airport made our travel logistics incredibly easy. If you're looking for a comfortable, spotless, and central spot to stay, this is it!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and responsive staff, easy to follow check in instructions, absolutely recomend if wanting to be close to the downtown events very convenient and walkable to everything.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jarrett

Liked: Cleanliness, amenities, property conditions & facilities
No staff available
Stayed 1 night in May 2026
Verified

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, convenient Quaint
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Maximilian Nino Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025
Verified

8/10 Good

Regina

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable if noisy stay.

Spacious room, in an older building. Still had some charm. Very glad for the AC! My room had a door connecting to another room (locked) but it was VERY easy to hear all their conversations and tv noise.
Stayed 1 night in Aug 2025