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Dolphin Bay Hotel

2.5 star property
Hotel in Hilo with free parking

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Photo gallery for Dolphin Bay Hotel

Exterior
Family Apartment, 1 Bedroom, Kitchen | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Garden
Garden
Superior Studio, 1 Queen Bed, Kitchen | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Basic Studio, 1 Queen Bed, Kitchen

Highlights

Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Separate bedroom
Ceiling fan
Shower/tub combination
Hair dryer
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Superior Studio, 1 Queen Bed, Kitchen

Highlights

Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Separate bedroom
Ceiling fan
Shower/tub combination
Hair dryer
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Family Apartment, 1 Bedroom, Kitchen

Highlights

Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Separate bedroom
Ceiling fan
Shower/tub combination
Hair dryer
  • 33 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
333 Iliahi Street, Hilo, HI, 96720

What's nearby

  • Hilo Farmers Market - 10 min walk - 0.6 miles
  • Coconut Island Park - 4 min drive - 1.9 miles
  • University of Hawaii at Hilo - 4 min drive - 2.2 miles
  • Rainbow Falls - 5 min drive - 1.9 miles
  • Port of Hilo - 6 min drive - 3.1 miles

Getting around

  • Hilo Intl. Airport (ITO) - 12 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Kozmic Cones - ‬10 min walk
  • ‪Cafe Pesto Hilo Bay - ‬12 min walk
  • ‪Puka Puka Kitchen - ‬11 min walk
  • ‪Pineapples Island Fresh Cuisine - ‬12 min walk

About this property

Dolphin Bay Hotel

Hotel near the bay
Dolphin Bay Hotel provides amenities like a garden and laundry facilities. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Tour/ticket assistance, a front-desk safe, and luggage storage
  • Concierge services, barbecue grills, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Dolphin Bay Hotel offer amenities such as free WiFi. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Kitchens, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Dryer
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Frequently asked questions

Is Dolphin Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dolphin Bay Hotel?

Self parking is free at this property.

What time is check-in at Dolphin Bay Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Dolphin Bay Hotel?

Check-out is at 11:00 AM.

Where is Dolphin Bay Hotel located?

Situated in Hilo, this hotel is within a 10-minute walk of Hamakua Heritage Corridor, Kalakaua Park, and Mokupapapa Discovery Center. East Hawaii Cultural Center and Naha Stone are also within 10 minutes.

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Dolphin Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 425 out of 644 reviews
Rating 8 - Good. 170 out of 644 reviews
Rating 6 - Okay. 26 out of 644 reviews
Rating 4 - Poor. 11 out of 644 reviews
Rating 2 - Terrible. 12 out of 644 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Liked: Cleanliness
We love staying at the Dolphin Bay Hotel. It is conveniently located near many places we visit, the staff is wonderful, and the rooms are simple but roomy. We also enjoy how peaceful the neighborhood is and a big bonus is getting fresh coffee, banana bread and fruit every morning. Parking is easy, the WiFi is 5G so accessing devices is super quick.
Stayed 2 nights in May 2025

10/10 Excellent

Muru

Liked: Staff & service, property conditions & facilities
The staff AMAZING! Great location for Merrie Monarch and free parking on the street. Will return.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is super cute and retro but clean, with a great surrounding garden. Staff was amazing!

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Nice clean room
Stayed 4 nights in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Dolphin Bay Hotel is a sweet, laid-back, vintage hotel. It has loads of character and beautiful gardens. I love staying at the Dolphin Bay Hotel because it is unique and well-maintained and always clean. The hosts are very friendly and accommodating, and they offer fresh coffee, homemade banana bread and sweet, ripe papayas in the morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Abhilash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property just outside the Hilo downtown. Lots of walkable restaurants, bars and shops, and very friendly staff willing to help you out with just about anything you need during your stay.
Stayed 2 nights in Mar 2025

8/10 Good

Yoshinari

Liked: Cleanliness, staff & service, property conditions & facilities
I like there
Stayed 2 nights in Mar 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay and restful night. Thank you.
Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Liked: Amenities
My stay was excellent…property is a little older, but cleaner than anywhere I’ve stayed before. The Staff is very friendly…would definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Hawaii elegance in this small, friendly hotel.
Stayed 6 nights in Dec 2024

8/10 Good

Hector C

Liked: Cleanliness, staff & service, property conditions & facilities
Free morning coffee, papaya and banana bread🙂
Stayed 2 nights in Feb 2025

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people.
Stayed 3 nights in Feb 2025

10/10 Excellent

Melanie F.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kelly was so welcoming and allowed us to check in early and provuded us with a lovely room. Delicious fresh fruit and bannana bread in the morning was a big plus. Would definitely stay again.
Stayed 1 night in Jan 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious with bedroom, kitchenette, living room, bath, and balcony. Weather was great, 75 to 83. Enjoyed the whole stay experience!
Stayed 3 nights in Feb 2025

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place itself was great. Incredibly relaxing! Breakfast in the porch was so nice! Stay went totally smooth. I wouldn't consider it walkable due to lack of sidewalks. But for those people who are looking to relax and sightsee, I actually think the location is better than in the heart of downtown. It's both close to everything and also "out of the way".
Stayed 3 nights in Mar 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful people, great sleep (much needed!).
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, cute lobby kittens :)
Stayed 1 night in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept, nice room.
Stayed 1 night in Feb 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jaewon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic birds singing at night! Fantastic host! Fantastic banana bread in the morning!
Stayed 1 night in Dec 2024

10/10 Excellent

DATTA PRASAD GANAPATI

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Oct 2024

10/10 Excellent

Marilynn

Great location. Friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very atmospheric place with old-school Hawaii vibes. Excellent service, clean facilities, a true hidden gem!
Stayed 1 night in Nov 2024

10/10 Excellent

Yeole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I needed and as described; in Hilo town, off the beaten path, in a quiet neighborhood, cozy, with added personal touches. I loved everything about the hotel. It was also a Blessing that I was able to book it at the last minute. It had a wonderfully quaint, 60s’ nostalgia feel to it. From the ceiling fans, to the furnishings. Love everything about the hotel. From the freshly picked papayas, to the homemade banana bread, freshly brewed coffee, to the beautiful sound of birds chirping when I awoke everything morning. To the beautiful surrounding foliage and garden. Kelli and the hotel, I felt,was full of Love and Aloha. If the above is what you seek I highly recommend the hotel. Would love to stay there again. Mahalo Kelli and the Dolphin Bay family. I definitely felt as if I was at home with Ohana.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, old school. Steer away if you need AC.
Stayed 1 night in Feb 2025