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Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5 star property
Bayside hotel with a fitness center and a 24-hour front desk

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Photo gallery for Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Exterior
1 Bedroom Oceanfront | Living area | 32-inch flat-screen TV with cable channels, TV
Sports facility
Lanai
Oceanfront | Desk, laptop workspace, iron/ironing board, rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Pool

Room options

Available filters for rooms
Showing 13 of 13 rooms

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Map
71 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Coconut Island Park - 7 min walk - 0.4 miles
  • Liliuokalani Park and Gardens - 7 min walk - 0.4 miles
  • Hilo Farmers Market - 3 min drive - 1.5 miles
  • Port of Hilo - 3 min drive - 1.5 miles
  • University of Hawaii at Hilo - 5 min drive - 2.6 miles

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬12 min walk
  • ‪Don's Grill - ‬2 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Waioli Lounge - ‬1 min walk

About this property

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Hotel located in Keaukaha
Consider a stay at Hilo Hawaiian Hotel, Trademark Collection by Wyndham and take advantage of an adjacent golf course, a terrace, and a coffee shop/cafe. The on-site restaurant, WSW The Steakhouse, offers breakfast and dinner. In addition to a garden and a hair salon, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • An electric car charging station, an elevator, and a gift shop
  • A front-desk safe, a banquet hall, and a vending machine
  • Guest reviews say great things about the helpful staff and location
Room features
All 286 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews highly rate the spacious rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • iCafe/Waioli Lounge
  • WSW The Steakhouse

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a pool?

Yes, this property has an outdoor pool.

Is Hilo Hawaiian Hotel, Trademark Collection by Wyndham pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Self parking is free at this property.

What time is check-in at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-out is at noon.

Where is Hilo Hawaiian Hotel, Trademark Collection by Wyndham located?

Located in Keaukaha, this golf hotel is steps from Hamakua Heritage Corridor and Naniloa Country Club. Liliuokalani Park and Gardens and Coconut Island Park are also within 10 minutes.

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Hilo Hawaiian Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 588 out of 1263 reviews
Rating 8 - Good. 376 out of 1263 reviews
Rating 6 - Okay. 180 out of 1263 reviews
Rating 4 - Poor. 67 out of 1263 reviews
Rating 2 - Terrible. 52 out of 1263 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Great place
Stayed 2 nights in May 2025

10/10

Very nice hotel and services
Stayed 3 nights in May 2025

10/10

Loved it! Will stay there again next visit!
Stayed 1 night in Jan 2025

10/10

Great service and room. Easy parking and great restaurant.
Stayed 1 night in Apr 2025

8/10

Older hotel but clean and renovated rooms. Was very quiet and nice harbor view.
Stayed 3 nights in Mar 2025

8/10

The staff were friendly.
Stayed 1 night in May 2025

10/10

Staff was very warm and professional. Easy check in and out process.
Stayed 2 nights in May 2025

10/10

Very nice stay! Clean, and staff was very nice! Beautiful views too
Stayed 2 nights in Apr 2025

10/10

closeness to nature
Stayed 2 nights in May 2025

10/10

Like coconut island next by hotel
Stayed 2 nights in May 2025

10/10

Beautiful area surrounding hotel.
Stayed 4 nights in Mar 2025

10/10

What a wonderful place to stay.
Stayed 2 nights in Jan 2025

10/10

Loved my stay at Hilo Hawaiian! The room was roomy and clean. Staff were great and helpful. I would stay here again!
Stayed 2 nights in Apr 2025

10/10

Great location. Fantastic staff
Stayed 1 night in Apr 2025

10/10

Nice and comfy!!
Stayed 3 nights in Nov 2024

8/10

Great location near the beach with dining options near by.
Stayed 2 nights in Feb 2025

10/10

Loved the location and the customer service. Great views from the balcony.
Stayed 2 nights in Apr 2025

8/10

Great property, great location but very dated
Stayed 2 nights in Apr 2025

8/10

Very beautiful property with nice walking areas
Stayed 1 night in Apr 2025

8/10

The hotel was in a nice location next to a beautiful park.
Stayed 4 nights in Mar 2025

10/10

We’ll be returning soon! Amazing get a way and truly enjoyed our view!
Stayed 1 night in Apr 2025

8/10

Beautiful area with Coconut Beach and all the Banyan trees. We did experience poor service at breakfast one morning. But the second morning was great service. Wish it had been less rainy but nobody can control that. It is a lovely hotel.
Stayed 2 nights in May 2025

10/10

staff is wonderful

10/10

This is a very cool property in a great location. The grounds are beautiful and immaculately maintained. There are lots of nice beaches within a short distance, including some nice spots within walking distance. I saw some critical reviews about the rooms being dated, and in some aspects they are, but they are clean and well maintained. If you're looking for luxury this is probably not going to be the place, but if you just want a nice clean room in a fantastic location, then I think Hilo Hawaiian is a great value for the money. I enjoyed my stay here and wouldn't hesitate to stay again the next time I am in the area.
Stayed 2 nights in May 2025

8/10

Older property, but good location and pretty clean.
Stayed 3 nights in Mar 2025