Vacations Close To Hero's Welcome

Good location and extremely nice friendly staff. Excellent coffee and fresh cookies are available in lobby area as well as a very good small continental breakfast. The local Cabot Creamery yogurt and cheddar cheese are delicious. Our room was in the new section. We have stayed at many hotels over the years in Stowe and this is one of the newer and best options. My only complaint is that the chairs on our balcony and outside along the river were very dirty. I understand they are outdoors but it seems to me that they should be wiped down daily. But I would stay here again without hesitation.

Our room had delayed hot water but other than that the room was great.

We had a short stay, one night. We enjoyed our breakfast and walking around the grounds. Peaceful.

DO NOT STAY HERE——What should have been a relaxing stay turned into an infuriating and exhausting ordeal due to gross negligence and unprofessional conduct by the property management company overseeing this privately owned condo. On my second day I left briefly for breakfast and after I returned I was shocked to discover that the door code to my condo did not work, leaving me locked out of the property. I called the property management office multiple times before anyone answered. When I finally did get through, I was placed on hold for over 50 minutes before anyone offered assistance. Being stranded outside the property that I paid for is completely unacceptable. Also the shower-head broke off, rendering one of the bathrooms unusable. I was happy to pay the nightly rate but I requested a refund of the property management fee, given that the services it supposedly covered—responsiveness, maintenance, and reliable access—were nonexistent. My request was denied, and instead I was offered a $250 voucher, which is entirely insufficient and frankly insulting given the circumstances. What I received was hours of inconvenience, unresponsiveness, and unacceptable conditions. I would NOT recommend this property as long as it’s being managed by Eurorentals.