Chalets en Hemblington

“Old and dirty. Rooms were never cleaned There is no staff to be found”

“Lovely staff, good location to explore the area by car, however pretty tired in need of new bathrooms, and flooring in corridoors and breakfast dining room need updating, pool was heated but not enough and also in need of regrouting around all the edge coping stones. In room kettles need descaling and tvs are really small from lile the 90s, breakfast was really good with a nice simple selection and everything cooked fresh. In summary, clean and good value but in need of a light refurb.”

“Obviously the location is beautiful but the hotel is in need of TLC. This is not reflected in the price as it did not include breakfast. The two ladies running the bar and waiting on tables were totally rushed off their feet as they were also checking clients into hotel, booking breakfasts, taking food orders and answering queries. It seemed very unfair that they were having to do all of this. However, to their credit they coped very well and were polite and calm but clients were also...

“La cama era muy incómoda. Había una gran mancha de humedad en el techo”

“Had a lovely stay at this hotel, room was lovely, clean and everything we needed, continental breakfast had plenty of cereal to chose from, yoghurts, cereal bars, toast, fruit, lots of choices of drinks. Staff were very friendly and helpful, would definitely stay again, if we plan to go to this area again.”

“We only stayed one night, so didn’t really have time to use e.g the bar & didn’t have dinner there. But that said, we were able to park - it was an extra cost of £6 not included in the booking cost. The room was nice, clean and comfortable. The bathroom was a tad tired, with a bit of crack in the top of bath rim; but it was perfectly usable. Breakfast was nice, the lady serving was informative and friendly. The gentleman on reception was again informative and pleasant. The hotel is well placed...

“Great location and comfortable room. Lacked the customary water kettle or coffee maker. Historic hotel but room is generic.”

“The owners were very friendly and welcoming. The location of the property was very good, within easy walking distance of the centre of Norwich so no need to take the car. The bed was very comfortable. The breakfast is a self-service buffet - cereals and bread for toast are provided and there is orange juice, butter, milk, jam etc. in a small fridge. Microwaveable porridge was also available, however, there were no kitchen scales so it would have been difficult to measure out the correct...

“Lovely place to stay. Excellent breakfast. Slight problem with, I presume memory foam mattress which is far hotter than we are used to. We also invited friends over for a meal in the bistro. Very disappointing, very slow to get the meals (over 30 minutes?). I think my burger had been sitting around on a hot plate for ages as the bun was totally dried out and hard, my husband said the same of his. Our guests obviously didn't complain apart from we had specifically ask for no tomato on one of...

“Really close to the station and the city. Only suggestions for improvement for kitchen would be washing up bowl and a drying rack for dishes”