Vacations Close To Hauptplatz

The room was very clean, the stuff really helpful also.

Great

Everything great

I stayed 4 nights with my mom, we had requested a twin room but had been given a double room. However the staff was extremely helpful and helped us change to a twin room. The rooms were very spacious and the bed and pillows were comfortable. However, there was no telephone in the room, we had to walk down to the lobby to ask for things. As for cleanliness, overall it looked clean. However, we saw a few tiny ants crawling in the bathroom. Overall the stay was comfortable and the location of the hotel was great, all within walking distance or close to a metro.

Great hotel. Friendly staff. Very close to all anyone would want to see in Vienna.

When I entered the room, I found a used bottle of sparkling water and noticed that some items had already been taken from the minibar. I also found leftover food inside the minibar, which suggests that the room had not been properly checked and cleaned before my arrival. Expedia indicates that there is a gym facility in the hotel. However, I was told that I had to pay Euro 12 per day to use a gym in the neighborhood. During my stay, the towels were not changed every day, and the sparkling water was not replenished. The hotel also does not provide any complimentary welcome drinks or coffee. Overall, there is little positive to say about the hotel’s hospitality, apart from the reception staff, who were very welcoming and friendly. It would be a nice improvement to offer complimentary coffee in the lobby, as this would provide guests with a more welcoming experience.