Hatzum Vacations

Service and check-in was not good. Elevators were horrible and there was no staff available to coordinate a better elevator experience. My room smelled like mamajuana and housekeeping cleaned my room once in 3 days.

The rooms are clean, the staff was lovely and very helpful

I was assigned to a real big suite with a separate sitting area and a wonderful king size bed. The drain in both, the shower and the sink were super slow that at one point only one of us took a shower and the other person had to wait for over 45 minutes before the water went down the drain. The casino has a rundown feel but since I was not there to gamble it didn't matter. At a casino bar I ordered a drink that was so watered down that it tasted bad. I will probably stay there again in the future just because I really loved the suite. I will stay away from the bar, though.

Is a very nice property. SPA and Gym are very good. Very clean rooms with everything you need to make an apartment work (cleaning products, toiletries). The only bad thing was that the pool is closed an it will probably be by the entire year, they compensated with free wine and activites.