Hamburg Vacations

Room was not restocked, we had five people and only 2 towels. No tissues and low toilet paper. Front desk staff was very nice and helpfull. Our bathroom had a mushroom growing from the wall and what looked like mice droppings as well. Only one working elevator and the ice machine on 3rd floor was out of order as well.

Ive stayed here before. Rooms are nice because they have a desk kitchen snd couch. Bed was not good. We stayed here because our ac went out. I called and confirmed pet friendly booked and paid for the room only to arrive and be told its $100 pet fee. Thats not fair or ok.

The front staff Nina was really nice amd socialized with us during check in. She new about the concert and let us get water while we waited. The room was amazing, loved how comfy the bed was.