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Quality Inn & Suites Hagerstown

Property class: 2.5

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Photo gallery for Quality Inn & Suites Hagerstown

A hotel lobby with a reception desk, a dining area, and a plant. - Quality Inn & Suites Hagerstown (Hagerstown)
A hotel lobby with a beige carpet, a beige sofa, red chairs, a coffee table, and framed pictures on the wall. - Quality Inn & Suites Hagerstown (Hagerstown)
A hotel room with a bed, a sofa, a coffee table, and a framed picture on the wall. - Quality Inn & Suites Hagerstown (Hagerstown)
A hotel lobby with a reception desk, a computer desk with a chair, a red sofa, and potted plants. - Quality Inn & Suites Hagerstown (Hagerstown)
A self-service breakfast area with vending machines, a coffee machine, and a refrigerator. - Quality Inn & Suites Hagerstown (Hagerstown)
At Quality Inn & Suites Hagerstown, you can look forward to a free breakfast buffet, laundry facilities, and a gym. Free in-room WiFi and a business center are available to all guests.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 1 King Bed, Nonsmoking, Accessible

A hotel room with a bed, bedside tables, a red accent wall, and a framed picture.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, a desk with a chair, a television, and a mirror.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Queen Beds Room

A hotel room with two beds, a desk with a chair, a television, and a mirror.

2 Queen Beds Room

  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a nightstand with a clock, a chair, and a lamp.

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(18 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a red accent wall, a desk with a computer, and a door leading to a bathroom.

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A bathroom with a granite countertop sink, a mirror, and a toilet with a shower curtain.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a red accent wall, a desk with a computer, and a door leading to a bathroom.

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

A hotel room with a large bed, a nightstand with a clock, a chair, and a lamp.

1 King Bed, Accessible Roll In Shower, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a nightstand with a clock, a chair, and a lamp.

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a telephone, and a window with curtains.

Room, Multiple Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

About the neighborhood

Located in Hagerstown, Quality Inn & Suites Hagerstown is in the city center. Maryland Theater and Washington County Museum of Fine Arts are cultural highlights, and some of the area's attractions include Discovery Station at Hagerstown Inc. and Hagerstown Roundhouse Museum. Looking to enjoy an event or a game while in town? See what's happening at Hagerstown Field House or Mason Dixon Dragway. Spend some time exploring the area's activities, including downhill skiing and golfing. Visit our Hagerstown travel guide
Map
920 Dual Hwy, Hagerstown, MD, 21740

What's nearby

  • Hagerstown Field House
    19 min walk - 1.0 mile
  • Hagerstown Dog Park
    4 min drive - 1.1 miles
  • Maryland Theater
    4 min drive - 1.4 miles
  • Hagerstown Premium Outlets
    7 min drive - 4.6 miles
  • Hagerstown Speedway
    17 min drive - 10.5 miles

Getting around

  • Martinsburg Station
    28 min drive
  • Washington Dulles Intl. Airport (IAD)
    78 min drive

Restaurants

  • Chick-fil-A
    8 min drive
  • McDonald's
    4 min drive
  • Sheetz
    13 min walk
  • McDonald's
    2 min drive
  • McDonald's
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Frequently asked questions

Is Quality Inn & Suites Hagerstown pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Hagerstown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn & Suites Hagerstown?

Check-out is at 11 AM.

Where is Quality Inn & Suites Hagerstown located?

Located in the heart of Hagerstown, this hotel is within 2 mi (3 km) of Hagerstown Field House, Hagerstown Dog Park, and Maryland Theater. Discovery Station at Hagerstown Inc. and Meritus Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites Hagerstown Reviews

7.2

Good

7.6

Cleanliness

7.6

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 280 out of 1003 reviews
Rating 8 - Good. 323 out of 1003 reviews
Rating 6 - Okay. 211 out of 1003 reviews
Rating 4 - Poor. 95 out of 1003 reviews
Rating 2 - Terrible. 94 out of 1003 reviews

Reviews

Verified review

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities
Very clean and clerk was friendly when I checked in.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Polite and helpful front desk staff. Quiet room, great value is the only hotel I use in Hagerstown, MD. Will definitely be back.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Merilyn M

Liked: Cleanliness, staff & service
The interior was very clean and seemed to be well maintained. The room had recently been updated…the mattress was super comfortable with nice linens. An abundant supply of fluffy white towels in the bathroom was a plus!! The owners need to pay attention to the exterior. The grass has not been mowed and there is trash, wrappers, paper, food containers everywhere. Also rodent traps about every 4 feet along the outside walls….is there a problem there? The motel shares the location with a Hispanic deli/restaurant so maybe they need to work together to clean up the property. Also some rather shady folks wandering around outside that made us uncomfortable. The staff were very friendly and helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Muhammad Faisal

Liked: Cleanliness, amenities, property conditions & facilities
Room has all the facilities, and which will be required for small stay. Room was clean and odour free.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean room.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Melissa

Parking was easy and accessible and plenty of it. Breakfast was excellent. Eggs, waffles, bacon. Very good
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Marcia

Liked: Property conditions & facilities
Beds were very comfortable!!!
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property had very helpful staff.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Bernard

Liked: Staff & service
The staff is friendly
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the friendly staff.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Lani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Beds and pillows were super comfy. Check in and out was very quick!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay at if you are planning to visit the capital. Clean,good breakfast, not to busy and 15 minutes drive to the white house.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Check in lady was pleasant and room was great
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Pascale

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great. The sheets were dirty and the tub had rust stains.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Janette

Liked: Staff & service, amenities
When I walked in room with my socks on they were pretty dirty from the carpet. Staff were friendly.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple hotel, yet very clean, everything in the room working well including very clean bathroom. Excellent breakfast. I'd sure go there if in the area
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
beds was super comfy and was overall pretty clean. actually had enough towels in room when checked in
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Pat

Disliked: Property conditions & facilities
Breakfast was awful. Rooms were clean.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Nathaniel

Liked: Staff & service, property conditions & facilities
They seem to be making some improvements. Overall a good stay for a decent price.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good, clean and comfortable
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome friendly service
Stayed 1 night in May 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great Value

We stayed in a newly renovated room. It was clean and comfortable. The breakfast was more than adequate and the service was very good. The price was right and we would stay here again.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is great value for your buck. Staff is very very nice, it’s an older property and it need a bit of love and is not at a great location a bit far from the highway compared to other offerings, but the rooms are clean and the do have great room set ups. We go there all the time and we love it.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Phoebe

Disliked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable. Other than that this place needs to shutdown and be completely refurbished. The staff was friendly and accommodating. But, this is really not a good place.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Joann

Liked: Cleanliness, staff & service
Quality Inn and Econo Lodge are one and the same. Place is okay though. Nothing fancy- rooms were adequate and clean. Beds very nice and soft.
Stayed 1 night in Apr 2024