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Quality Inn & Suites

2.5 star property
Art Deco hotel with free breakfast and a fitness center

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Photo gallery for Quality Inn & Suites

Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Exterior
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Accessible Roll In Shower, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Sofa bed - double
Pillowtop bed
Premium bedding
Shower/tub combination
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Air conditioning
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About the neighborhood

Map
920 Dual Hwy, Hagerstown, MD, 21740

What's nearby

  • Hagerstown Suns Municipal Stadium - 17 min walk - 0.9 miles
  • Maryland Theater - 2 min drive - 1.3 miles
  • Washington County Museum of Fine Arts - 4 min drive - 2.2 miles
  • Pennsylvania Dutch Market - 5 min drive - 3.0 miles
  • Hagerstown Premium Outlets - 6 min drive - 3.3 miles

Getting around

  • Martinsburg Station - 33 min drive
  • Washington Dulles Intl. Airport (IAD) - 77 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Supreme Buffet - ‬15 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Hagerstown Pizza Brothers on Eastern Blvd - ‬7 min walk
  • ‪Dolce - ‬3 min drive

About this property

Quality Inn & Suites

Hotel in the city center
Consider a stay at Quality Inn & Suites and take advantage of a free breakfast buffet, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Free self parking
  • RV/bus/truck parking, a 24-hour front desk, and multilingual staff
  • A TV in the lobby, a vending machine, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 73 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn & Suites?

Check-out is at 11 AM.

Where is Quality Inn & Suites located?

Located in the heart of Hagerstown, this hotel is within 1 mi (2 km) of Hagerstown Suns Municipal Stadium and Maryland Theater. Hagerstown Dog Park and Washington County Museum of Fine Arts are also within 3 mi (5 km).

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Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 302 out of 1003 reviews
Rating 8 - Good. 350 out of 1003 reviews
Rating 6 - Okay. 195 out of 1003 reviews
Rating 4 - Poor. 80 out of 1003 reviews
Rating 2 - Terrible. 76 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was amazing
Stayed 1 night in Apr 2025

8/10 Good

Bernard

Liked: Staff & service
The staff is friendly
Stayed 1 night in Mar 2025

4/10 Poor

Theresa

Liked: Staff & service
Disliked: Property conditions & facilities
We were put into a room that had a broken bolt on the door, dirty tub floor, paint splotches all the place, painters tape on the closet door handle, stunk like Marijuana and window curtain did not close all the way. At breakfast, there was not enough breakfast food. When it ran out, the attendant gave an attitude about refilling the eggs and sausage plus would not refill the juice machine.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities
Great place
Stayed 1 night in Oct 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

Room was really clean. Bed was comfortable. Friendly front desk clerk. The smell of the hallways was undesirable. Room smell was okay. Back side entrance could be a little cleaner.
Stayed 2 nights in Feb 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Check in lady was pleasant and room was great
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
beds was super comfy and was overall pretty clean. actually had enough towels in room when checked in
Stayed 1 night in Dec 2024

10/10 Excellent

Marcia

Liked: Property conditions & facilities
Beds were very comfortable!!!
Stayed 1 night in Jul 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is great value for your buck. Staff is very very nice, it’s an older property and it need a bit of love and is not at a great location a bit far from the highway compared to other offerings, but the rooms are clean and the do have great room set ups. We go there all the time and we love it.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facilities are tired and slightly less clean than I would have liked. But you get what you pay for. There were holes in curtains, shower had hair, a random sock on the floor and schmutz on the phone. My house on its worst day isn’t much cleaner so we didn’t make a fuss. Just glad for a place to sleep after a long day.
Stayed 1 night in Jan 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property had very helpful staff.
Stayed 1 night in Apr 2024

6/10 Okay

Phoebe

Disliked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable. Other than that this place needs to shutdown and be completely refurbished. The staff was friendly and accommodating. But, this is really not a good place.
Stayed 1 night in Sep 2024

8/10 Good

Guilfoyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that there was no elevator, no complementary bottles of water in the fridge. I liked that there were basic necessities in place , like fridge, microwave, and the ability to make tea. The room was clean and so was the bathroom.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Beds and pillows were super comfy. Check in and out was very quick!
Stayed 1 night in Mar 2024

8/10 Good

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly good for an overnight stay

It was good that everything worked. Things were clean and in working condition. Breakfast was okay too!
Stayed 1 night in Aug 2024

8/10 Good

Jeff

Liked: Staff & service
room was decent
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome friendly service
Stayed 1 night in May 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel if u get there after 9 its hard to fine something to eat
Stayed 1 night in May 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay at if you are planning to visit the capital. Clean,good breakfast, not to busy and 15 minutes drive to the white house.
Stayed 1 night in Dec 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the friendly staff.
Stayed 2 nights in Dec 2023

8/10 Good

Lesley

Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent customer service
Stayed 3 nights in Jul 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay staying there
Stayed 1 night in Feb 2023

8/10 Good

Martha

Stairs, but inside. No elevator..did not matter for me, but would for others. Not sure why people are still announcing rooms numbers out loud. It would be great if they would not do that.
Stayed 1 night in Nov 2024

2/10 Terrible

Alexandra

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was okay, but the hotel was dirty, smelled bad, stained sheets, inexplicable wet carpet, garbage behind the toilet. It was super gross
Stayed 1 night in Sep 2024

6/10 Okay

Amy

Liked: Staff & service
The hallways were quiet, but there was a strong odor in the hall and the room smelled of stale smoke even though it was a non smoking room. The shower leaked water at the side and the floor got wet. The bed was confortable.
Stayed 1 night in Oct 2024