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Quality Inn & Suites Hagerstown

2.5 star property
This centrally located hotel makes travelers feel at home with a hearty breakfast to start the day and all the connectivity needed for work and relaxation.

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Photo gallery for Quality Inn & Suites Hagerstown

Lobby - Quality Inn & Suites Hagerstown (Hagerstown)
Lobby - Quality Inn & Suites Hagerstown (Hagerstown)
Business center - Quality Inn & Suites Hagerstown (Hagerstown)
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk - Quality Inn & Suites Hagerstown (Hagerstown)
Free daily buffet breakfast - Quality Inn & Suites Hagerstown (Hagerstown)
Quality Inn & Suites is centrally located, offering travelers a warm welcome and practical amenities. Enjoy the breakfast buffet, laundry facilities, WiFi, and gym. Free newspapers and attentive staff enhance your stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(13 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Accessible Roll In Shower, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

About the neighborhood

Located in Hagerstown, Quality Inn & Suites Hagerstown is in the city center. Maryland Theater and Washington County Museum of Fine Arts are cultural highlights, and some of the area's attractions include Discovery Station at Hagerstown Inc. and Hagerstown Roundhouse Museum. Looking to enjoy an event or a game while in town? See what's happening at Hagerstown Field House or Mason Dixon Dragway. Spend some time exploring the area's activities, including downhill skiing and golfing. Visit our Hagerstown travel guide
Map
920 Dual Hwy, Hagerstown, MD, 21740

What's nearby

  • Hagerstown Field House
    13 min walk - 0.7 miles
  • Hagerstown Dog Park
    3 min drive - 1.1 miles
  • Maryland Theater
    3 min drive - 1.4 miles
  • Discovery Station at Hagerstown Inc.
    4 min drive - 1.6 miles
  • Washington County Museum of Fine Arts
    5 min drive - 2.0 miles

Getting around

  • Martinsburg Station
    28 min drive
  • Washington Dulles Intl. Airport (IAD)
    78 min drive

Restaurants

  • Sheetz
    13 min walk
  • McDonald's
    2 min drive
  • Wendy's
    5 min walk
  • Taco Bell
    17 min walk
  • Burger King
    16 min walk

About this property

Quality Inn & Suites Hagerstown

Hotel in the city center
Consider a stay at Quality Inn & Suites Hagerstown and take advantage of a free breakfast buffet, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Free self parking
  • RV/bus/truck parking, smoke-free premises, and multilingual staff
  • Free newspapers, a computer station, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 73 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Frequently asked questions

Is Quality Inn & Suites Hagerstown pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Hagerstown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn & Suites Hagerstown?

Check-out is at 11 AM.

Where is Quality Inn & Suites Hagerstown located?

Located in the heart of Hagerstown, this hotel is within 2 mi (3 km) of Hagerstown Field House, Hagerstown Dog Park, and Maryland Theater. Discovery Station at Hagerstown Inc. and Meritus Park are also within 2 mi (3 km).

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Reviews

Quality Inn & Suites Hagerstown Reviews

7.4

Good

7.6

Cleanliness

7.6

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 293 out of 1000 reviews
Rating 8 - Good. 328 out of 1000 reviews
Rating 6 - Okay. 205 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 86 out of 1000 reviews

Reviews

10/10 Excellent

Muhammad Faisal

Liked: Cleanliness, amenities, property conditions & facilities
Room has all the facilities, and which will be required for small stay. Room was clean and odour free.
Stayed 2 nights in Jan 2026

8/10 Good

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean room.
Stayed 1 night in Oct 2025

6/10 Okay

Melissa

Parking was easy and accessible and plenty of it. Breakfast was excellent. Eggs, waffles, bacon. Very good
Stayed 1 night in Sep 2025

6/10 Okay

Janette

Liked: Staff & service, amenities
When I walked in room with my socks on they were pretty dirty from the carpet. Staff were friendly.
Stayed 3 nights in Sep 2025

6/10 Okay

Pascale

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great. The sheets were dirty and the tub had rust stains.
Stayed 1 night in Jul 2025

8/10 Good

Bernard

Liked: Staff & service
The staff is friendly
Stayed 1 night in Mar 2025

6/10 Okay

Pat

Disliked: Property conditions & facilities
Breakfast was awful. Rooms were clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Marcia

Liked: Property conditions & facilities
Beds were very comfortable!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Check in lady was pleasant and room was great
Stayed 1 night in Nov 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property had very helpful staff.
Stayed 1 night in Apr 2024

4/10 Poor

Danielle

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was much further off the highway than expected and was a little sketchy. Very Loud bar across the street - the Havana? No elevator and the room smelled funny. Bed was comfortable and we slept well.
Stayed 1 night in Jun 2025

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good, clean and comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Lani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Beds and pillows were super comfy. Check in and out was very quick!
Stayed 1 night in Mar 2024

10/10 Excellent

Kayla

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
beds was super comfy and was overall pretty clean. actually had enough towels in room when checked in
Stayed 1 night in Dec 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the friendly staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Patti

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is struggling lake all older hotels off the main interstate. But they are trying. Check-in was quick and efficient. Lobby, bathroom, and bedroom clean. Bed was amazing. Sheets were soft, high quality. We slept well. We left early so can't comment on breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay at if you are planning to visit the capital. Clean,good breakfast, not to busy and 15 minutes drive to the white house.
Stayed 1 night in Dec 2023

6/10 Okay

Joan

Liked: Cleanliness
Hotel is average - okay for one night to stay. Had to call on a phone in the lobby to have someone come to the front to check people in - there were about 4 of us waiting. Room was nice and clean and bed was comfortable. Check out isn't until 11am but we had housekeeping knocking on our door beginning at 9am to see if we were there.
Stayed 1 night in May 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple hotel, yet very clean, everything in the room working well including very clean bathroom. Excellent breakfast. I'd sure go there if in the area
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome friendly service
Stayed 1 night in May 2024

8/10 Good

Nathaniel

Liked: Staff & service, property conditions & facilities
They seem to be making some improvements. Overall a good stay for a decent price.
Stayed 1 night in Jan 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is great value for your buck. Staff is very very nice, it’s an older property and it need a bit of love and is not at a great location a bit far from the highway compared to other offerings, but the rooms are clean and the do have great room set ups. We go there all the time and we love it.
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
The check in was pretty quick and simple. The hotel does have a mildew odor in the hallways. Once I got to the room, the same mildew odor was in the room. The bathroom had dirty floor tiles and dirt on the toilet. The window curtains by the bed were dirty also. It looked like homeless people were gathering on the property also. I can't give this place a good review because of these reasons. I will not stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

Room was really clean. Bed was comfortable. Friendly front desk clerk. The smell of the hallways was undesirable. Room smell was okay. Back side entrance could be a little cleaner.
Stayed 2 nights in Feb 2025

6/10 Okay

Phoebe

Disliked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable. Other than that this place needs to shutdown and be completely refurbished. The staff was friendly and accommodating. But, this is really not a good place.
Stayed 1 night in Sep 2024