Lodges en Hadleigh

“I paid full board including the evening meals as a birthday treat for my wife, which was quite a bit extra, but at the end of our stay they charged me again for dinners. The receptionist said that becouse I had not booked directly through them I was not entitled to do this, which ment paying twice for the meals, and that I was misinformed by the waitress who had said that the meals would be deducted from my final bill. The staff where very nice but didn't seem to know much about this situation...

“Overall this hotel suited our needs as we were visiting Colchester Zoo. The staff were very helpful and friendly. The air conditioner in our room did not cool properly.”

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“Quality buffet breakfast. Lots of choice. Hotel room comfortable. Great shower. Great check in and check out. Would return.”

“My experience at this hotel was disappointing. I chose it for one specific reason: the pool and spa, so I could enjoy some time with my 3-year-old son. But when we went to the area, we were told that children are not allowed. This crucial restriction, which should be clearly stated at the time of booking, completely undermined the purpose of our stay. The rooms are basic and dated. The mattress was so soft it affected the quality of sleep, and the overall condition of the accommodation feels...