Vacations Close To Guapiaçu Ecological Reserve

Todo excelente. Personal muy amable. Si bien el AC al parecer no se podia regular bien, afortunadamente no fue necesario (puede haber sido problema de usuario). Y el sauna estaba malo, pero daban la facilidad de ocupar el de otros hoteles colindantes de la cadena.

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If you are offered room 303 reject it immediately. It overlooks the busy road outside the front of the hotel and the window seals are faulty. There is very little difference in noise between the window being open and the window being closed. We complained within minutes of arriving only to be told that there were no other rooms available. After a night of very disturbed sleep we were moved to a quiet room in a lower category. There was no mention of being compensated for being given a room which was clearly not fit for purpose or for being moved to a room in a cheaper category. We were told that our tour group (travel chasers) had booked us into the basic room for the following 3 nights and we would not have to check out and check in again. We were called on day 3 to ask why we hadn't checked out as we were only booked in for 2 nights. If the remaining three nights pass without incident I will be happy to write another review.