Room was dirty. Hole in the bed blanket and dark marks on the wall.
Breakfast was very good and plentiful. Room decor updated and bed very comfortable.
Very spacious room. Hotel restaurant was consistently excellent!
Cozy like home away from home, a very friendly environment.
If you want nostalgic Route 66 lodging this is the place. We had a cabin that was fun. If you want a Hilton or a fancy resort, this is not it. I highly recommend this place.
+ excellent location + well-preserved historical interior - no wi-fi in rooms - the restaurant's food was a disappointment
Dell and Sharol did an excellent job to make this place so welcoming. Their home cooked breakfast and fresh coffee together with the extra's such as umbrella's for the grand canyon, menu's of local restaurants next to the saddle made our stay so enjoyable and memorable. The bed we had (El Tovar room) ...
The owner, Rich, could not have been more welcoming. The property was very clean.
Staff was excellent in meeting our needs. Room was set up nicely and the bed was perfect
Clean room and resturant and lounge onsite, very convienant.
We stayed for 2 nights it was nice! The location is a good distance from the train tracks so it's not disruptive. The mall was close, the bank was near by, the freeway way is down the road. The room was great, clean. Breakfast was good, but.....the waffle maker was so bad the waffles got stuck, yes ...
hark back to the old days. nice retoration and rooms are as they were more or less when the hotel opened 122 years ago. Just what we were looking for. Downtown Flagstaff prime location. Staff was excellent.
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