Grand Bank Vacations

I did not like that the resort fees was not included in the original package price

They nickel and dime you at check-in. They had my room available, but as I arrived at 1 PM and they wouldn’t let me into my room without paying a $50 surcharge.

I stayed in the Ruby tower which is awesome. I did extend my stay one additional night which caused a slight issue. Checking out at 11am and into my new room which wasn't ready. I waited 3 hours and it still wasnt ready. i was put into an accessible room which i was fine with but it wasnt the same layout or view Id paid for. ( lesser room rate ). I didnt really care it was only one night but entering the room the smell of weed was very noticeable. Staying in Vegas you now have to expect this smell but in a room i wasnt to happy. I mentioned it to front desk but they still didnt have a room for me other that this one so i was stuck. The resort is really nice, beds super comfy, staff friendly, pool relaxing. I enjoy staying there and FREE PARKING !!!