Vacations Close To Gold Mine Ranch

Everything was clean and smelled fresh. The pool was excellent. kitchen had all the supplies we needed. If they could supply small trash bins in the rooms that would be a perfect add on. Would definitely consider coming back in the future.

The staff is amazing and very nice! The hotel is outdated and needs some improvement. It’s a very good location and close to many good restaurants. The steak house at the hotel was very delicious.

Our stay at RIU Palace Aruba was extremely disappointing. After a five-hour flight, we were exhausted and frustrated to learn that our room had already been ready for about an hour, yet we were still left waiting before being allowed to settle in. We specifically paid to upgrade to Elite Club because of the premium alcohol and other benefits. However, the alcohol that was supposed to be in our room was missing. After leaving the resort for the day and returning around 11:20 PM, we found that the minibar still had no alcohol and was also missing water. We also experienced issues with basic toiletries not being provided. On top of that, our room key/lock malfunctioned, leaving us locked out for hours and adding even more frustration to an already disappointing experience. During one interaction, Peter was rude and unhelpful, which made the situation worse. Zayranne and Maria were two of the staff members who were pleasant and accommodating and genuinely tried to assist us. Overall, we paid for an upgraded Elite experience but encountered repeated service failures, missing amenities, poor communication, an uncomfortable interaction with staff, and a major room-access issue. Management did not adequately resolve these problems or provide the level of service we expected for what we paid.

I like everything about there everybody was loving I love it

Everything was great!

总体都非常好 但是 早餐天天都是一样的东西，对于住了快一个星期的我们就不好了。如果早餐可以两天换一次就好了！