Vacations Close To Forest Park

best

Loved the location. Rooms small but clean. The bell hopes were so very helpful. Answered all our questions, looked after our luggage. Arranged our car to the airport. We did not have breakfast as there was many places outside the hotel we enjoyed

Room and facilities were unclean. I used the gym daily and staff would be there cleaning up from the day before at the height of the morning rush. Totally inconvenient for the staff and unsanitary for guests. Hair in my bathroom as well.

Excellent location. Clean. Overall a good hotel in a very convenient neighborhood, Two things were not OK: 1. Small thing: Very spotty wifi. Had to use a mobile hotspot. 2, Larger issue: The hotel did not disclose its demands for check in until after booking. And check in information was withheld from me until I submitted six images of documents online to a website, The front desk did have workers during normal business hours, so there was no reason I had to upload these documents. I also had a problem with the language of communications, in which the mandatory nature of uploading documents was described as "expedited." It was not. It was mandatory. Again: Check in information for a prepaid reservation was withheld. I was very unhappy about this, especially since the reservation was paid for in advance through Expedia. And the communications I received from the hotel when I questioned the need to do so were (charitably) "unhelpful." More flexibility for prepaid reservations would be welcome.

Great when traveling with a young child