Vacations Close To Sonoma TrainTown Railroad

Was a good stay

staff was nice but hotel itself needs some work. Grout in shower is old and cracked, sliding glass door handle was tacky, etc..

I was very disappointed with my stay. The towels were dirty, and the overall cleanliness and quality of the hotel did not match the high price we paid. When I asked Miguel about the room view, the assistance I received was poor and unhelpful. In addition, both the shampoo and conditioner bottles in the room were empty. Breakfast was also disappointing. There was very little variety—not even bananas were available. The scrambled eggs had a strange flavor and were extremely watery. Overall, the hotel experience did not justify the cost, and I expected much better service and quality.

My stay was extremely disappointing from the moment I arrived. The lobby smelled strongly of body odor, which was not a great first impression. To make matters worse, I was initially given a room that was already occupied. That was a serious and frightening mistake. After that was resolved and I was finally given an available room, the problems continued. The batteries in the remotes were dead, so I went to the lobby to ask for replacements. Instead of simply changing the batteries, the staff member wanted to come into my room to verify that they were actually dead. I declined—I know how to use a power button. He eventually changed the batteries for me. The room itself also smelled like smoke and did not feel clean. Overall, this was an uncomfortable and frustrating experience. Being given an occupied room is especially concerning, and the cleanliness and service did not meet reasonable expectations. I would not recommend staying here. Go somewhere else

The property is a marginally safe area but the parking felt safe. The room was nice and clean and pretty quiet. Breakfast was good with reasonable variety but the dining area is small and was quite busy when I was there. Overall I would recommend this place.

fantastic location. extremely expensive, low value. you pay for your location. dated everything.

Did not look like the property pictures.