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The City Gate Hotel

4.0 star property
Guests experience city living at its best with lush gardens as their backdrop and helpful tour assistance for exploring the historic surroundings of Exeter

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Deluxe Double Room | Premium bedding, pillowtop beds, minibar, in-room safe - The City Gate Hotel (Exeter)
Front of property - The City Gate Hotel (Exeter)
Dining - The City Gate Hotel (Exeter)
Outdoor dining - The City Gate Hotel (Exeter)
Bar (on property) - The City Gate Hotel (Exeter)
In the heart of Exeter, The City Gate Hotel offers a sophisticated retreat with a garden and terrace. Relax in the bar or restaurant, stay connected with in-room WiFi, and enjoy luggage storage. Previous guests praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

9.8 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room

Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Exeter, The City Gate Hotel is in the city center and near the airport. Exeter's Historic Quayside and Powderham Castle are notable landmarks, and the area's natural beauty can be seen at Dartmoor National Park and Exmouth Beach. Looking to enjoy an event or a game while in town? See what's happening at Clip 'n Climb or Sandy Park Rugby Stadium. Visit our Exeter travel guide
View more Inns in Exeter
Map
Iron Bridge, Lower North Street, Exeter, England, EX4 3RB

What's nearby

  • Royal Albert Museum and Art Gallery
    Royal Albert Museum and Art Gallery
    3 min walk - 0.2 miles
  • Exeter Cathedral
    Exeter Cathedral
    3 min walk - 0.2 miles
  • A riverside town at sunset with a bridge, houses, and a fence along the riverbank.
    Exeter's Historic Quayside
    6 min walk - 0.4 miles
  • Exeter Phoenix Centre
    4 min walk - 0.3 miles
  • University of Exeter
    11 min walk - 0.6 miles

Getting around

  • Exeter Central Station
    4 min walk
  • Exeter (EXT-Exeter Intl.)
    29 min drive

Restaurants

  • The Turks Head
    4 min walk
  • The Chevalier Inn
    5 min walk
  • City Gate
    1 min walk
  • McDonald's
    4 min walk
  • The Exploding Bakery
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night, plus a one-time cleaning fee of GBP 20
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night
Cribs (infant beds) are available for GBP 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Pet fee: GBP 25 per pet, per night plus GBP 20 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Frequently asked questions

Is The City Gate Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 25 per pet, per night. A cleaning fee of GBP 20 also applies. Service animals are exempt from fees.

How much is parking?

The City Gate Hotel doesn't offer parking.

What time is check-in at The City Gate Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at The City Gate Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 25.00 (subject to availability).

Where is The City Gate Hotel located?

Located in the heart of Exeter, this inn is within a 10-minute walk of Harlequins Shopping Centre and Exeter's Historic Quayside. RAMM and Guildhall Shopping Centre are also within 5 minutes. Exeter Central Station is only a 4-minute walk and Exeter St David's Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The City Gate Hotel Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 290 out of 518 reviews
Rating 8 - Good. 157 out of 518 reviews
Rating 6 - Okay. 45 out of 518 reviews
Rating 4 - Poor. 19 out of 518 reviews
Rating 2 - Terrible. 7 out of 518 reviews

Reviews

Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay with our 2 dogs. Staff were very helpful and gorgeous boutique rooms. Lovely breakfast too!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely hotel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place in great location.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but well appointed. Very spacious and modern bathroom. Just down the hill from the high street, making the hotel quiet but well located. Beautiful pub below with great outdoor and indoor spaces.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Friendly staff, lovely quiet hotel, excellent food.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. Very helpful and friendly. Great place to stay!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Erica

Liked: Cleanliness
Clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hotel! Booked to stay for work purposes and WOW... Staff are incredibly friendly and helpful. The bar and restaurant were clean and very well kept and decorated as well as the beer garden which I didn't use but could see from my room and it was beautiful to look out on to with the church just to the side of it! My room was just perfect. Comfy pillows and bed, nice big TV, very nicely finished bathroom. All amenities in room as well as some nice little extras that make you feel that little bit more at home and welcomed. The food was absolutely phenomenal and they selection was really good for dinner and everything came super hot and fresh. I only had a burger but you could tell the quality of meat used was superb and it was seasoned to perfection. I will 100% be staying here again when work brings me this way and anyone who looks at this hotel and doesn't book... you're missing out big time! Great value for money, great staff and easily one of the best places I have stayed... 12/10 all round!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room with everything you could want in it. Very friendly helpful staff. Would definitely stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all fantastic. Food was excellent. Everything was easy. Very homely atmosphere and nothing was any trouble. Highly recommended.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

julian

Liked: Cleanliness, staff & service, amenities
Clean and comfortable room. Pleasant staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Exeter

This is an amazing place to stay when Exeter. Good location, very nice food and a bery friendly staff 🤗
The bar/lounge area
Pimms Fizz
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Like hotel. Friendly, great decor and comfortable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

A fantastic stay at City Gate Hotel. Really enjoyed the large bedroom, the bar and restaurant downstairs, and the delicious breakfast.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
A nice stay in a conveniently location with a very friendly bunch of staff, very relaxing break.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities
Perfect location for shopping and the hotel served an amazing roast dinner.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend.

Brilliant, attentive staff. Great location. A lovely stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities
I had an amazing 1 night stay with my dog, Teddy. If Teddy could leave a review it would no doubt be an 11 out of 10! I loved everything from the comfy bed, relaxing bedroom, delicious food, blankets in the bar area, the delicious food, amazing staff to the wonderfully delicious aromatic smell of cinnamon while relaxing with a glass of wine. I’ll 100% be back. It’s a 10 out of 10 from me.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed for a night due to an event nesrby. Very convenient for the centre. Good food served, and attentive staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and friendly staff
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Inn

Great location - staff helpful - bedroom nice style
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good service in a very nicely renovated hotel. Good breakfast and reasonable prices
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Adam

Liked: Amenities, property conditions & facilities
Room was amazing and the service was really friendly
Stayed 1 night in Nov 2024
Verified

8/10 Good

Mrs Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in great location, breakfast was good and staff were excellent. Room was a little tired.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Good restaurant. Friendly staff.
Stayed 2 nights in Feb 2025