El-Rum Vacations

The suites are wonderful very clean and spacious. In our group we had 3 rooms. The rooms had very small trash cans which can be sort of annoying. One room had the snacks missing upon entry. So I hope I don’t get charged for them. The line to speak with a hotel agent was super long and when I spoke with housekeeping or anyone about an issue it took hours for them to respond. Also, another room in the party had a shower that backed up. Luckily we are all family so they showered in another room. They sent someone to drain it and they shot draino in it but it didn’t work. The last room was chillen though. Also, food and snacks highly expensive. I guess that comes with the territory of location but 6.00 for a can of soda is crazy to me

I booked on Expedia , made my deposit for the stay, and was showed what the final price would be and upon check out I seen total owed which was correct from Expedia sooo after we get home I check my statement I noticed I was charged I totally different price which reflected and up charge, Not Happy with that at all will be calling to check what was the issue with this huge up charge