Paquetes Vacacionales Incluyen Hotel y Vuelo a El Cuyo

We had a wonderful stay at Hotelito Azul. The property has been beautifully renovated and has a fresh, relaxing atmosphere. Every morning, a complimentary basket of artisanal bread and American coffee was delivered to our room, which was such a lovely way to start the day. The Hotelito Azul team was attentive, welcoming, and genuinely friendly throughout our stay. At first, I was a little unsure about having communication primarily through WhatsApp, as it was a new experience for me. However, I quickly became comfortable with it. The team always responded very quickly, and I never had to worry about getting assistance whenever I needed it. We also enjoyed the gym and spent plenty of time relaxing on the rooftop terraces, taking in the beautiful views of the Caribbean Sea and the surrounding Tulum jungle. A beautiful place to relax, disconnect, and enjoy the Tulum experience. We would definitely stay here again!

La atención muy desentendida al turismo nacional. El servicio al cuarto pésimo y limitado.

Me gustó la amplitud de la habitación, las comidas no están a la altura de un hotel de 5 estrellas. Yo como de todo pero la calidad del buffet era muy mala. Se salvaba alguno de los temáticos pero creo que es el peor hotel en el que estado en la Riviera Maya (era mi sexta vez). Los empleados son amables pero te persiguen para que opines de su servicio poniendo su nombre ya que al parecer si les nombras les dan más días libres. Te da pena pero resulta agobiante y al final las opiniones que hay en internet no son fieles a la realidad.