Resorts en East Bergholt

“After booking online i rang to request a cot & sofa bed to be made up. After 20minutes the man found my booking. He kept asking during this time for me to become a member which i declined as I didn't feel this was a good start that he couldn't find my booking of 2 rooms. Once he had i asked for a baby cot to be in one of the rooms he replied with if one is available! Surely a hotel should have enough cots for the amount of rooms they have? I asked this man to put me through to the actual hotel...

“The bathroom was small and dirty with mould growing up the pipes behind the wc. The w.c. was filthy in the bowl. The stairs leading to the room - the Stour Room - were dusty with bitts all over The property looks lovely outside but i would not recommend it to anyone and i think you should visit this inn urgently. ”

“Spa and pool were excellent used both . No air conditioning in our Deluxe room and the Dyson fan just didn’t help much at all . Shame really . Breakfast was good one day and not quite so good the next day ( different chefs they said ) . All staff at the 3 properties were really helpful especially the chauffeuse .”

“A really lovely hotel excellent service from staff rooms are amazing, food menus very good with a good variety to suit everyone’s needs, a pleasure to stay there”

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