Hotel with a Concierge in West Sumatra

"The rooms were big and spacious that I've ever stayed thus far. It had nice views. However, looking at the condition of the resort, it needs a makeover. It has not lift which was fine if your luggage were not heavy. But it will be dangerous if you are staying at the second floor and have heavy luggage."

"Good"

"Toilet was smelly, drainage clogged. "

"Nice & very comfortable"

"The view around the hotel is beautiful. "

"This is my 6th stay at the HW. Its well priced hotel, good location close to ATM, Mall restaurants and most importantly the close to the harbour where ferries leave to go to the Mentawai islands. "

"i think the kindest thing might be to say that its not set up for foreign guests - but the reality is it was disgracefully dirty and how they can get away with calling it 5 stars is beyond me - I left and went to Murcure, totally unacceptable for any guests."