Family Hotels in West Sumatra

"The rooms were big and spacious that I've ever stayed thus far. It had nice views. However, looking at the condition of the resort, it needs a makeover. It has not lift which was fine if your luggage were not heavy. But it will be dangerous if you are staying at the second floor and have heavy luggage."

"Rooms are much larger than almost all the hotels we've stayed in Padang city in the same price range. The hotel building is really large and bright.The breakfast selection is good overall. Location is strategic to the places we frequent including the waterfront, Transmart, etc. The downside is the pillows and linens like towels are pathetically old. They should have been replaced years ago. The key cards did not work with the lifts so caused lots of downtime till the hotel decided to disable...

"There was a confusion during check in, i booked four rooms but they only received 2 under my name. While the others aren't. That caused a delay but no issue. Pool was great but there's only 1 indoor shower available. And there's no hook or hanger on the changing rooms. "

"This is my 6th stay at the HW. Its well priced hotel, good location close to ATM, Mall restaurants and most importantly the close to the harbour where ferries leave to go to the Mentawai islands. "

"Convenient location, great rooms, excellent breakfast, very good amenities."

"Nice hotel for our one night stay. Reasonably nice breakfast, clean and spacious rooms. Would stay here again. "

"Staff was nice but not many of them. Hotel was worn down, not maintained. Aircon didn’t work well. Nothing in the room. Overpriced for what you get. I won’t go again. There was also a cockroach in the bathroom- I realize this can’t be totally controlled but with everything else it didn’t help. Food was ok from kitchen. Overall disappointed for the price I paid. Rooftop pool was nice. But no service there- no towels…etc. kind of abandoned. Worth about 60-70/night "